Demand & Capacity Analyst Job at Vodafone (Pune)

Capacity Planning Analyst

As the Capacity Planning Analyst, you will be the analytical engine driving our ...

Location

United Kingdom , Cardiff

Salary:

Not provided

Capital on Tap

Expiration Date

Until further notice

Requirements

Proven experience in Capacity Planning and long-term forecasting within a fast-paced, multi-channel Contact Centre or Financial Services operational environment
Strong understanding of WFM principles, shrinkage calculation, and resource modelling across diverse queues and skill sets
Expert proficiency in using advanced statistical and analytical methods for demand forecasting
Advanced skills in data manipulation and modelling, coupled with experience using BI tools or WFM software
Exceptional analytical skills with a meticulous attention to detail and a passion for data accuracy
Demonstrated ability to communicate complex, technical forecasts and capacity risks clearly and concisely

Job Responsibility

Develop, own and maintain highly accurate long-term demand forecasts (3-12 months) for multiple Customer Operations teams
Identify, analyse, and integrate key business drivers such as seasonality, marketing campaigns, product launches, and regulatory changes into complex forecasting models to increase prediction accuracy
Conduct robust scenario planning and 'what if' analyses to model the impact of various strategic decisions (e.g., hiring timelines, technology adoption, cross-skilling initiatives) on future capacity requirements
Translate demand forecasts into tangible capacity plans, outlining required full-time equivalent (FTE) staffing levels, necessary skill profiles, and adherence requirements
Proactively identify and communicate potential capacity shortfalls or surpluses, providing clear, data backed recommendations to the Service Delivery Manager and leadership teams to mitigate risks
Create and maintain compelling dashboards and reports to provide transparency into planning assumptions, forecast accuracy, and future resource needs
Work collaboratively with Real-Time Analysts to ensure the operational reality aligns with planning assumptions and to provide a feedback loop on forecast accuracy and intraday trends

What we offer

Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan

Fulltime

Capacity Planning Analyst

We are seeking a highly analytical and data-driven Capacity Planning Analyst to ...

Location

United States , St. Louis

Salary:

76200.00 - 152300.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

3-7 years of experience in capacity planning, workforce analytics, or similar analytical roles
Knowledge of WFM tools (e.g., Genesys, Verint, Assembled or specialized AI scheduling assistants)
Familiarity with forecasting, staffing metrics (shrinkage, occupancy), and scheduling strategies
Advanced proficiency in SQL for data extraction, manipulation, and analysis of large datasets
Experience in Python for data analysis, statistical modeling, and automation scripting
Hands-on experience with AI/ML predictive models (regression, time-series analysis, forecasting algorithms)
Experience utilizing Generative AI for automating analytical workflows and report generation
Proficiency in Tableau, Looker, Power BI, or similar data visualization tools
Strong analytical and problem-solving skills with exceptional attention to detail
Excellent communication abilities to translate technical findings into business recommendations

Job Responsibility

Develop and maintain sophisticated capacity and demand forecasting models using historical data, market trends, and AI/ML techniques
Create statistical models for predictive forecasting with 3-year planning horizons
Conduct scenario planning and sensitivity analyses to evaluate business strategy impacts (product launches, seasonal changes, expansion)
Analyze large datasets using SQL and Python to monitor KPIs, utilization rates, and identify capacity bottlenecks
Build automated data pipelines and enhance planning tools for improved accuracy and efficiency
Utilize prompt engineering with Generative AI to automate report writing and optimize query performance
Optimize queries and automate report generation using AI-powered tools
Apply WFM principles to forecast labor demand/supply and optimize scheduling
Manage staff allocation to meet service levels while controlling costs and preventing burnout
Monitor staffing metrics including shrinkage, occupancy, and scheduling effectiveness

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Senior Analyst, Recruiting Systems

The Senior Recruiting Analytics Consultant is a builder, operator, and trusted a...

Location

United States , San Francisco

Salary:

165000.00 - 200000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

Deep experience in Recruiting Analytics
Strong data modeling and data engineering experience, including building and maintaining ETL pipelines
Proven expert-level consulting and advisory experience with senior leaders and C-suite stakeholders
Experience with visualization platforms such as Tableau, Power BI, Sigma, or Metabase
Hands-on experience with recruiting and HR systems such as Ashby, Workday, and/or Rippling
Exceptional ability to communicate complex analyses clearly to non-technical audiences
Experience with statistically sound analysis using R or Python
A bias towards action with an innate curiosity to learn

Job Responsibility

Design and maintain recruiting data models, pipelines, and ETL across ATS and HR systems
Integrate recruiting data with People and Finance data to enable demand modeling, capacity planning, and forecasting
Establish standards for recruiting data quality, definitions, and governance
Partner with Recruiting leadership to model hiring demand, recruiter capacity, and performance
Build standardized dashboards and analytical frameworks for pipeline health, time-to-fill, efficiency, and hiring quality
Translate recruiting metrics into insights that inform prioritization, tradeoffs, and workforce planning decisions
Act as a trusted advisor to senior leaders and executives on recruiting performance and strategy
Present executive-ready insights with clear narratives, recommendations, and business implications
Design and deliver intuitive dashboards and visual storytelling using modern BI tools

What we offer

Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement

Fulltime

Bem commercial demand forecast analyst

We are seeking a strategic and analytical individual to join our Network Custome...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Fluent in English (German is an advantage)
Strong analytical skills with experience handling diverse data sets
Ability to interpret network demand in the context of commercial activities
Knowledge of mobile and fixed networks and telecom markets (desired)
Excellent communication skills to engage stakeholders and simplify complex concepts
Advanced Excel and data modelling expertise
University degree or equivalent experience
Telecom or Fixed Networks background with a highly analytical mindset

Job Responsibility

Manage commercial traffic demand inputs for network capacity planning
Develop and maintain customer network usage insights reporting
Translate new products and propositions into network demand forecasts, including long-term predictions
Master and improve the Fixed and Mobile traffic demand forecast process
Collaborate with stakeholders to align network evolution with customer insights
Contribute to customer experience strategy and influence organisational change
Support strategic technology projects and evaluate business cases for investment
Ensure accurate modelling of strategic initiatives for product and campaign launches

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
You get to work with tried and trusted web-technology
23 days off

Fulltime

Operations Performance Analyst

As the Operations Performance Analyst, you will be responsible for analyzing ope...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

At least 3 years of experience in operations analysis, business analytics, or a related field, with a proven track record of leveraging data to drive operational improvements
Bachelor's degree in business, operations management, data analytics, or a related field is preferred
Advanced degrees or certifications in analytics or operations management are a plus
Communication Skills
Attention To Details
Analytical Skills
Data Analysis
Process Improvement Methodologies
Collaborative Mindset
Performance Metrics

Job Responsibility

Data Analysis: Collect, analyze, and interpret operational data from various sources to identify trends, patterns, and performance metrics
Performance Monitoring: Develop and maintain performance dashboards and reports, tracking key performance indicators (KPIs) to evaluate operational efficiency and effectiveness
Root Cause Analysis: Conduct in-depth root cause analysis to identify underlying factors impacting operational performance, efficiency, and customer satisfaction
Process Improvement: Collaborate with cross-functional teams to identify opportunities for process optimization, eliminate bottlenecks, and enhance operational workflows
Continuous Improvement Initiatives: Support the implementation of continuous improvement initiatives, such as Lean Six Sigma, to drive operational excellence and productivity
Performance Reporting: Prepare and present regular performance reports to management, highlighting trends, insights, and recommendations for improvement
Forecasting and Capacity Planning: Utilize historical data and statistical modeling techniques to forecast demand, optimize resource allocation, and support capacity planning
Technology Utilization: Leverage data analytics tools and technologies to automate data collection, analysis, and reporting processes, enhancing efficiency and accuracy
Collaboration: Collaborate with cross-functional teams, including operations, logistics, IT, and customer service, to align objectives and drive operational improvements
Industry Research: Stay updated on emerging trends, best practices, and technological advancements in the logistics and transportation industry, applying relevant insights to improve operational performance

New

Operations Analyst

We are looking for a detail-oriented Operations Analyst to join our team in Alba...

Location

United States , Albany

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Operations, Supply Chain, Business, Engineering, Analytics, or a related field, or equivalent experience in a detail-oriented role
Minimum of 2 years of experience in manufacturing, supply chain, production planning, or operational support (internships or entry-level experience considered)
Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis
Familiarity with manufacturing operations, inventory concepts, and production planning
Exposure to procurement, materials management, or supply chain functions
Strong attention to detail and a keen interest in working with data
Ability to communicate effectively and collaborate with cross-functional teams

Job Responsibility

Gather, review, and organize data related to manufacturing, inventory, and production processes to support decision-making
Analyze productivity, cost, inventory, and delivery data to identify trends, challenges, and opportunities for improvement
Create and maintain reports and dashboards to provide insights to the Manufacturing Operations leadership team
Monitor capacity, labor utilization, and production output to ensure alignment with operational goals
Collaborate with production planning teams to review demand forecasts, capacity plans, and production schedules
Identify potential production bottlenecks, material shortages, or capacity constraints and communicate findings to relevant teams
Work closely with procurement, inventory, and supply chain teams to ensure the seamless execution of production plans
Assist in tracking material availability and supplier performance, highlighting risks or shortages early
Contribute to efforts aimed at reducing inventory discrepancies and improving material flow within manufacturing processes
Participate in cross-functional meetings to enhance communication and coordination between manufacturing and supply chain teams

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Senior Manager, Business Systems

We are seeking a Senior Manager, Business Systems, for a project based assignmen...

Location

United States , Los Angeles

Salary:

Not provided

Tech Holding

Expiration Date

Until further notice

Requirements

8–10+ years leading enterprise business systems in global, multi-channel environment
Expertise in ERP (NetSuite preferred), PLM, POS, and wholesale operations
Experience with multi-system transformations and long-term platform ownership
Deep understanding of enterprise integration strategies and iPaaS tooling
Strong vendor management, budgeting, and platform ROI experience
Executive-level communication and stakeholder engagement skills
Strategic thinker with hands-on execution capabilities
Proven experience leading cross-functional teams and business analysts
Must be available to work onsite 4x a week in DTLA
Applicants must be authorized to work for ANY employer in the US

Job Responsibility

Enterprise Systems Leadership: Own global roadmap and lifecycle of core business systems (ERP, PLM, POS, wholesale)
Lead platform optimization, eliminate technical debt, and standardize configuration governance
Partner cross-functionally with Finance, Ops, and Digital Delivery to align strategy with business needs
Integration & iPaaS Ownership: Define and govern integration architecture using tools like Celigo (or equivalent)
Establish API-led, event-based, and batch integration standards across systems
Reduce point-to-point integrations and enforce operational resilience via error handling and monitoring
NetSuite Strategy & Governance: Serve as NetSuite executive owner, partnering with cross-functional stakeholders
Lead SI/vendor oversight, cadence, and delivery quality expectations
Roadmap Execution & Operational Optimization: Drive delivery of system improvement initiatives with minimal business disruption
Ensure alignment with enterprise portfolio planning and regional/global scalability

Logistics Analyst

As a successful family-owned company on a path to global growth, the Brose Group...

Location

Serbia , Pančevo

Salary:

Not provided

Brose Fahrzeugteile

Expiration Date

Until further notice

Requirements

IV level of education
Several years of experience in production logistics, supply chain planning or materials management
Solid understanding of MRP processes, inventory control and capacity planning in a manufacturing environment
Hands-on experience with SAP
Confident MS Excel skills required
Ability to manage complex supply situations independently and make pragmatic decisions
Structured and well organized working style
Strong communication skills and confidence working with internal interfaces and external partners
Good English skills

Job Responsibility

Ensure on-time availability of production materials in line with defined supply targets
Plan and coordinate production based on customer demand, capacity constraints, and supply goals
Secure customer supply in a multi-level production environment in close collaboration with assembly, shipping, and internal interfaces
Manage logistics parameters and master data in SAP and customer systems to optimize cost and supply performance
Lead logistics-related projects independently (e.g. ramp-ups, relocations, process optimizations)
Monitor inventories and logistics KPIs, prepare regular reports, and ensure target compliance
Proactively identify bottlenecks, initiate escalations, and drive resolution with internal and external partners
Track and report supplier and customer logistics performance, ensuring transparency and continuous improvement

What we offer

Modern working environment
Flexible office concept
Variable working hours
Results-oriented compensation
Innovative social benefits in the areas of company pension plans, health, fitness and company catering

Demand & Capacity Analyst

Vodafone

Location:
India , Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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