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Demand & Capacity Analyst

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Vodafone

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Location:
India , Pune

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking an analytical and detail‑oriented individual to support demand management and capacity planning within the Business Excellence function of Business Operations & Transformation. This role plays a key part in shaping how resources are forecasted, allocated, and optimised across transformation projects. The position ensures a consistent and accurate understanding of demand pipelines and resource availability while contributing to improved planning, efficiency, and operational excellence.

Job Responsibility:

  • Support the end‑to‑end demand management and capacity planning process across Business Excellence
  • Maintain an accurate, up‑to‑date view of demand, analyse trends, and proactively highlight capacity or skill gaps
  • Produce regular dashboards, reports, and presentations to provide visibility into demand and capacity health for senior leadership
  • Partner with stakeholders across local markets, service towers, and project teams to understand upcoming demand and evolving priorities
  • Recommend and support allocation of skilled resources to both internal and customer‑facing transformation projects
  • Improve demand and capacity planning processes to reduce surpluses, shortages, and inefficiencies
  • Contribute to systems and tooling improvements related to demand management, resource scheduling, time sheeting, and billing

Requirements:

  • Experienced in supporting complex business or technical change programmes
  • Skilled at working within matrix environments and engaging senior stakeholders
  • Able to clearly communicate complex information to diverse audiences, including end‑users and senior leaders
  • Knowledgeable in programme management methodologies, including agile principles
  • Preferably educated to degree level or equivalent, with an MBA considered advantageous
What we offer:
  • Opportunity to develop and influence demand planning and resource strategy across a global, high‑performing function
  • Exposure to predictive analytics, forecasting, and data‑driven decision‑making
  • Experience working with senior leaders and cross‑functional teams across various VOIS locations
  • Ability to shape operational excellence through improved planning processes and resource utilisation

Additional Information:

Job Posted:
March 13, 2026

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