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Demand and Supply Lead

Korea, Icheon · Job Posted March 01, 2026
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Job Description

Lead SCM customer satisfaction program by providing quality of Demand & Supply balance with preventive actions for any risks on Material Availability. Enhancing of demand & Supply balancing through cost efficiency and Service Level Agreement improvement with internal and external stakeholders.

Job Responsibility

  • Lead SCM customer satisfaction program by providing quality of Demand & Supply balance with preventive actions for any risks on Material Availability
  • Build up short / mid / long term strategy in accordance with ASML business and technical strategy
  • Maturing CSCM SK Hynix Material Availability thru effective communication with stakeholders
  • Lead & success operational and cost excellence in Matrix organization
  • Maturing inventory planning with accuracy
  • Manage and sustain agreed material availability for customers
  • Execute demand forecasting within field operation and schedule for parts & tools delivery by alignment with internal and external stakeholders
  • Analyze historical and forecast usage to adjust stocking strategy and handle peak demand in a short period of time
  • Identify non-availability issues on-time and make action plans to prevent recurring cases
  • Maintain right level of inventory by monitoring fill-rate and zero bin status
  • Strong communication required with internal and external stakeholders to maintain logistics service
  • Manage Inventory level in line with customer demand
  • Take a strategic approach to various customer requirement in line with the aligned CSCM strategy
  • Effectively communicate issues to customers to pursue customer satisfaction
  • Lead and prepare stakeholders engagement upon customer request with effective escalation to CSCM management
  • Drive customer’s urgent demand to be fulfilled and maintain logistics target
  • Manage and design effective performance dashboards with customer KPI report
  • Structure and write presentations with clear storylines for customer intimacy
  • Pursue operational and cost excellence within CSCM matrix organization
  • Actively engage in leading cross functional sectors on agreed goals
  • Strongly own inventory efficiency and operation costs to optimize delivery costs
  • Carry on continuous improvement within operation and create structural solutions
  • Sustain actions with stakeholders by PDCA (Plan-Do-Check-Act)
  • Project in line with global policy & strategy
  • Stakeholders Management
  • Initiate improvement actions through engaging stakeholders
  • Drive Successful experience on Matrix organization and international environment and lead team

Requirements

  • 10~15 years’ experience in supply chain, Inventory planning or relevant operation
  • Bachelor's degree with major related supply chain, business administration and technical department
  • Understanding of semiconductor business market and Operation Environment preferred
  • Good command of Korean & English both written & spoken
  • SAP operation and advanced Excel skill preferred
  • Leading cross functional teams and proactive communication skill
  • Ambitious and determined to set targets and achieve goals by own self-motivation
  • Rapidly see core issues and opportunities in own area of work/project
  • Proactively identify and involve colleagues in alignment sectors when alignment is required
  • Ability to demonstrate structure and write presentation for department management
  • Strong competency on ‘Can-Do’

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