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The Delivery Driver is responsible for the safe, timely, and accurate delivery of goods to customers and company locations using assigned vehicles. The role includes the shuttling of goods, repositioning of vehicles, and internal vehicle movements as required to support operational needs. The Delivery Driver ensures adherence to planned routes, delivery schedules, and company procedures, while maintaining proper care of assigned vehicles, strict cold chain standards, accurate delivery documentation, and high standards of customer service. All duties are performed in compliance with product quality and food safety requirements, road traffic regulations, company policies, and operational standards, while safeguarding company assets and professionally always representing the organization.
Job Responsibility:
Safe, timely, and accurate delivery of goods to customers and company locations using assigned vehicles
Shuttling of goods, repositioning of vehicles, and internal vehicle movements as required
Adherence to planned routes, delivery schedules, and company procedures
Maintaining proper care of assigned vehicles, strict cold chain standards, accurate delivery documentation, and high standards of customer service
Compliance with product quality and food safety requirements, road traffic regulations, company policies, and operational standards
Safeguarding company assets and professionally always representing the organization
Conduct pre-delivery inspection of the truck with assigned security personnel, also noting the temperature of the truck before leaving the compound
Daily reporting and inputting of metrics into data capture system
Maintaining regular communication with route dispatchers and sales reps
On arrival at the customer’s location, drivers are to park in the designated delivery area
Drivers are to pre-check allocation/DSD and verify the quantity and variety of products to be delivered to customers
Monitor and record temperatures as required
Drivers are to be courteous to customers during the transaction
Review deliveries with recipients to ensure they are accurate
Drivers are required to accurately complete the invoicing process using the assigned tool or manually if required
Follow planned delivery routes and optimize time and fuel efficiency
On completion of delivery, and there are products to be returned to the Warehouse, these Returns are to be neatly packed by product and the company’s established Returns procedure followed
Drivers are to balance their daily sales - checking cash sales and credit invoices against goods delivered via an allocation and DSD end of day report
Shortages and overages must be reported daily
Cleaning and servicing the van/truck for the next delivery
Requirements:
Minimum 3 years’ experience in the delivery of goods
Knowledge of the FMCG industry
A valid open general driver’s license
Minimum 5 years driving experience
Extensive knowledge of the operating area
Physical strength and ability
Excellent organizational and time management skills