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The Delivery Team Lead is responsible for leading a team of frontline employees to deliver and merchandise orders to key customers in a fast-paced direct store delivery environment.
Job Responsibility:
Manage a team of 4-5 drivers
Answer Field customer calls regarding deliveries and ensure 100% customer service
Ensure store delivery time windows are met daily
Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force
Coach, lead and develop delivery drivers to support the sales organization and improve daily productivity via gate-to-gate route rides twice a week, minimum
Maintain process improvement to further enhance productivity of delivery department
Ensure compliance of PBC safety standards
Conduct team meetings and safety training to ensure that preventive measures are enforced
Work on the dock assisting drivers and reporting on haulbacks
Demonstrate strong oral, written, and interpersonal skills
Possess strong organizational and prioritizing skills
Have a highly developed sense of urgency
Demonstrated results in improving business performance through leadership
Requirements:
Ability to work a flexible schedule including early mornings, evenings and/or weekends. Work week will be Monday - Friday
Must be willing and able to lift up to 40 lbs. periodically
This position is limited to persons with indefinite right to work in the United States
Nice to have:
CDL Class A license is strongly preferred
Safe driving record strongly preferred
What we offer:
Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly
Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan