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Delivery Support Specialist

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
Thailand , Bangkok

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Responsibility:

  • Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation
  • Generates invoices and client billing in accordance with service and product agreements
  • Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities
  • Ensure that all requests in Engagement Portal are processed within 24 hours and with zero error rates
  • Achieve 100% compliance of SOA when processing transactions
  • Ensure Zero error rates when performing Corrections, Amendments, Buy-out and Extensions
  • Proactively engage with CAS/CDS/COS/PS to address concerns and issues which impact timely and correct completion of Lifecycle requests
  • Proactively set up meetings or contact CAS/PS/BPM to clarify concerns or questions
  • Time submission of all customer invoices
  • Participate actively in Trainings and Testing
  • Extracting BOE and other Asset Level Reporting

Requirements:

  • Bachelor's degree in Business Management, Finance or equivalent
  • Typically 0-5 years’ experience
  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional
  • Design Thinking
  • Empathy
  • Follow-Through
  • Group Problem Solving
  • Growth Mindset
  • Intellectual Curiosity
  • Interprets Data
  • Long Term Planning
  • Managing Ambiguity
  • Operational Performance
  • Operations Processes
  • Personal Initiative
  • Process Changes
  • Process Improvements
  • Sales

Nice to have:

  • Demonstrate excellent teamwork by providing assistance to other DSS to balance workload
  • Understand and support the HPEFS FY25 Strategic Business Initiatives
  • Demonstrate HPEFS values, principles and leadership attributes
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
August 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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