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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · Sales

Delivery Support Analyst

Mexico, Mexico City · Job Posted September 19, 2025

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Job Description

Develops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment.

Job Responsibility

  • Assists with designing and implementing portions of processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support for a customer segment or business unit
  • Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
  • Responsible for generating manual invoices and making contract changes after recognition (such as correcting start dates and general information)
  • Implements specified changes to processes and tools to improve performance and efficiency
  • Develops understanding of internal and external relationships with stakeholders for process and tool expectations and needs

Requirements

  • Bachelor's in Business Management or equivalent
  • Typically 0-2 years experience
  • Experience or understanding of data collection and analysis tools and software packages
  • Experience in customer service, credit, banks, assistant, etc.
  • Good analytical, statistics and problem solving skills
  • Basic understanding of business and sales operations processes and practices
  • Good written and verbal communication skills
  • Mastery in English and local language

Nice to have

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional
  • Design Thinking
  • Empathy
  • Follow-Through
  • Group Problem Solving
  • Growth Mindset
  • Interprets Data
  • Long Term Planning
  • Managing Ambiguity
  • Operational Performance
  • Operations Processes
  • Personal Initiative
  • Process Changes
  • Process Improvements
  • Sales

What we offer

  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
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