Delivery Solutions Engineer Job at Global-e (London)

Manager, Solutions Engineering

Smartsheet is looking for a Manager, Solutions Engineering to manage, lead, and ...

Location

United Kingdom , London

Salary:

Not provided

Smartsheet

Expiration Date

Until further notice

Requirements

3+ years of experience as a Manager for a Solutions or Sales Engineering team, Solution Architect team, or related field in the SaaS and enterprise software industry
8+ years of pre-sales experience in SaaS or enterprise software
Strong leadership skills, with a proven ability to motivate, coach and develop a team of Solutions Engineers
Experience collaborating cross-functionally
Critical thinking skills, a growth mindset, and experience analysing, evaluating, and synthesising complex problems
Strong technical skills and comfort working in ambiguous and high-pressure situations
Experience selling a multipurpose product applicable to multiple lines of business or industries
Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
Familiarity with project management methodologies and products
Relentless curiosity and a commitment to excellence

Job Responsibility

Hire, manage and develop a diverse team of Solutions Engineers who lead technical sales engagements, collaborate closely with sales, identify requirements, summarize challenges, and present solution demonstrations
Partner with Sales Leadership to set and deliver on strategies for revenue growth and quota attainment
Collaborate with sales, product, customer success, and professional services teams to provide the best customer experience (evaluation, purchase, delivery, and deployment of Smartsheet)
Align and prioritise your team’s workloads and development opportunities, providing regular skill coaching and feedback
Ensure the sustained high performance of your team by eliminating hurdles, fostering a secure work environment, and inspiring and mentoring team members to foster their personal growth
Sponsor and participate in organisation wide projects and programs to drive efficiency, capability, and collaboration
Provide technical leadership and product expertise to the team and the larger sales organisation
Willingness to travel periodically based on customer and business need
Perform other duties as assigned

What we offer

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)

Fulltime

Sr. Delivery Solutions Architect

At Databricks we are on a mission to empower our customers to solve the world's ...

Location

South Korea , Seoul

Salary:

Not provided

databricks

Expiration Date

Until further notice

Requirements

8+ years in a customer-facing pre-sales, technical architecture, customer success, or consulting role
Experience understanding architecture related distributed data systems, specifically within one of the following: Data Engineering technologies (e.g. Spark, Hadoop, Kafka)
Data Warehousing (e.g. SQL, OLTP/OLAP/DSS)
Data Science and Machine Learning technologies (e.g. pandas, scikit-learn, HPO)
Comfortable managing multiple projects at once, and engaging a virtual team of subject matter experts
Influencing and leading teams - especially without having direct reporting line responsibility
Executive Stakeholder management - experience in effectively engaging and influencing a variety of audiences at all levels of an organization with particular success in building and maintaing strong CxO level relationship
Executive escalation management - experience in resolving complex and critical escalation with senior customer and internal executives
Strategic Management Consulting - experience of conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
Building and steering to a value case - business value consulting and realization

Job Responsibility

Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritized customers
Own the Post-Technical Win technical account strategy and investment plan for the majority of Databricks Use Cases within our most strategic accounts
Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty/ambiguity and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
Be the first point of contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account
Leverage both Shared Services of User Education, Onboarding/Technical Services and Support resources, along with escalating to Level 400/500 technical experts to execute on the right tasks that are beyond your scope of activities or expertise
Create, own and execute a PoV as to how key use cases can be accelerated into production, bringing EM/PM in to prepare Professional Services proposals
Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs
Build and maintain an executive level as well as a detailed programme level success plan that covers all activities of Customer, PS, Partner, SSA, Product Specialist, SA
Proactively provide internal and external updates - KPI reporting on the status of consumption and customer health, covering investment status, key risks, product adoption and use case progression - to your Technical GM
Development of reusable and scalable assets and mentorship of junior team members to establish the DSA team

Senior Solutions Engineer - West (SoCal)

We are looking for a Sr. Solutions Engineer to join our pre-sales team at Tines ...

Location

United States

Salary:

155000.00 - 165000.00 USD / Year

Tines

Expiration Date

Until further notice

Requirements

8+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company
Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies
Security and/or IT industry experience
Strong skills and experience with uncovering customer needs
Experience with delivering compelling demos to customers and winning technical evaluations
Experience communicating with business and technical audiences
A love for learning, open to giving and receiving feedback and passionate about making clients successful
Project management skills and ability to deliver customer solutions
Analytical skills and the ability to craft actionable insights from complex data
A startup mentality with the ability to adapt in a fast-paced environment

Job Responsibility

Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face
Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions
Build and demo Tines Stories with customers to show value and win sales
Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations
Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements
Be a key source of market feedback into the product organization
Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more
Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams
Strategic Leadership: Drive the strategic direction for sales engineering within the SoCal region, aligning with overall business goals and objectives

What we offer

Competitive salary
Startup equity & extended exercise window
Matching retirement plans
Home office setup
Private healthcare plans
25 days annual leave
Extra company holidays
Generous parental leave programs
Flexibility in how and where you work
Phone and home Internet allowance

Fulltime

Solutions Engineer

As a Solutions Engineer in EMEA, you’ll be at the forefront of the AI transforma...

Location

United Kingdom , London

Salary:

145000.00 - 162500.00 GBP / Year

Cresta

Expiration Date

Until further notice

Requirements

5+ years of experience in customer-facing roles
1–3 years in pre-sales, solutions engineering, or consulting within the enterprise software or contact center industry
Deep knowledge of contact center solutions, including telephony architecture (SIP, SBCs, ACDs, IVRs) and CCaaS platforms (e.g., Genesys, NICE, Five9, Amazon Connect)
Strong understanding of AI/ML technologies, especially large language models (LLMs), small language models (SLMs), and how they are applied in conversational AI and agent augmentation
Experience with real-time systems, CRM tools (e.g., Salesforce), analytics platforms, and SaaS solution architecture
Ability to design and communicate complex solutions clearly to both technical and business audiences
Consultative mindset with a proven track record of leading strategic conversations, influencing stakeholders, and tailoring solutions to business goals
Fast learner and self-starter who thrives in high-growth, high-collaboration environments
Enthusiastic about Cresta’s mission and motivated to help customers unlock value from AI

Job Responsibility

Act as a consultative partner to customers—uncovering business objectives, technical environments, and operational challenges to map them to AI-driven solutions
Act as a consultative advisor to prospective customers, uncovering operational workflows and strategic goals to design solutions leveraging Cresta’s real-time AI capabilities, including virtual agents, agent assist, and conversation intelligence
Lead technical discovery sessions to understand customer systems, including contact center infrastructure, telephony and IVR architecture, and CRM/workforce management platforms
Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring tight alignment with business value and technical feasibility
Design and deliver compelling, tailored product demonstrations that highlight how Cresta’s AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes
Own the technical design and delivery of proof-of-value (POV) engagements, including integrations, real-time coaching workflows, and virtual agent use cases
Run ROI workshops and build business case models that connect Cresta’s capabilities to quantifiable customer impact (e.g., cost reduction, efficiency, CSAT)
Provide insights based on your experience with AI technologies, contact center transformation, and customer success strategies
Serve as a technical liaison between Sales, Product, and Engineering—providing feedback on platform capabilities, customer needs, and market trends in AI, NLP, and contact center transformation
Stay current on emerging technologies, including LLMs, SLMs, retrieval-augmented generation (RAG), speech recognition, and contact center AI platforms

What we offer

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Paid parental leave for all new parents welcoming a new child
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
20 days of vacation time to promote a healthy work-life blend
Equity

Strategic Solutions Engineer

As a Strategic Solutions Engineer, you’ll be at the forefront of the AI transfor...

Location

United States

Salary:

180000.00 - 205000.00 USD / Year

Cresta

Expiration Date

Until further notice

Requirements

7+ years of experience in customer-facing roles
1–3 years in pre-sales, solutions engineering, or consulting within the enterprise software or contact center industry
Deep knowledge of contact center solutions, including telephony architecture (SIP, SBCs, ACDs, IVRs) and CCaaS platforms (e.g., Genesys, NICE, Five9, Amazon Connect)
Strong understanding of AI/ML technologies, especially large language models (LLMs), small language models (SLMs), and how they are applied in conversational AI and agent augmentation
Experience with real-time systems, CRM tools (e.g., Salesforce), analytics platforms, and SaaS solution architecture
Ability to design and communicate complex solutions clearly to both technical and business audiences
Consultative mindset with a proven track record of leading strategic conversations, influencing stakeholders, and tailoring solutions to business goals
Fast learner and self-starter who thrives in high-growth, high-collaboration environments
Enthusiastic about Cresta’s mission and motivated to help customers unlock value from AI
You embody our core Operating Principles

Job Responsibility

Act as a consultative partner to customers—uncovering business objectives, technical environments, and operational challenges to map them to AI-driven solutions
Act as a consultative advisor to prospective customers, uncovering operational workflows and strategic goals to design solutions leveraging Cresta’s real-time AI capabilities, including virtual agents, agent assist, and conversation intelligence
Lead technical discovery sessions to understand customer systems, including contact center infrastructure, telephony and IVR architecture, and CRM/workforce management platforms
Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring tight alignment with business value and technical feasibility
Design and deliver compelling, tailored product demonstrations that highlight how Cresta’s AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes
Own the technical design and delivery of proof-of-value (POV) engagements, including integrations, real-time coaching workflows, and virtual agent use cases
Run ROI workshops and build business case models that connect Cresta’s capabilities to quantifiable customer impact (e.g., cost reduction, efficiency, CSAT)
Provide insights based on your experience with AI technologies, contact center transformation, and customer success strategies
Serve as a technical liaison between Sales, Product, and Engineering—providing feedback on platform capabilities, customer needs, and market trends in AI, NLP, and contact center transformation
Stay current on emerging technologies, including LLMs, SLMs, retrieval-augmented generation (RAG), speech recognition, and contact center AI platforms

What we offer

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Equity

Fulltime

Strategic Solutions Engineer

As a Strategic Solutions Engineer, you’ll be at the forefront of the AI transfor...

Location

United States

Salary:

175000.00 - 205000.00 USD / Year

Cresta

Expiration Date

Until further notice

Requirements

7+ years of experience in customer-facing roles
1–3 years in pre-sales, solutions engineering, or consulting within the enterprise software or contact center industry
Deep knowledge of contact center solutions, including telephony architecture (SIP, SBCs, ACDs, IVRs) and CCaaS platforms (e.g., Genesys, NICE, Five9, Amazon Connect)
Strong understanding of AI/ML technologies, especially large language models (LLMs), small language models (SLMs), and how they are applied in conversational AI and agent augmentation
Experience with real-time systems, CRM tools (e.g., Salesforce), analytics platforms, and SaaS solution architecture
Ability to design and communicate complex solutions clearly to both technical and business audiences
Consultative mindset with a proven track record of leading strategic conversations, influencing stakeholders, and tailoring solutions to business goals
Fast learner and self-starter who thrives in high-growth, high-collaboration environments
Enthusiastic about Cresta’s mission and motivated to help customers unlock value from AI
You embody our core Operating Principles

Job Responsibility

Act as a consultative partner to customers—uncovering business objectives, technical environments, and operational challenges to map them to AI-driven solutions
Act as a consultative advisor to prospective customers, uncovering operational workflows and strategic goals to design solutions leveraging Cresta’s real-time AI capabilities, including virtual agents, agent assist, and conversation intelligence
Lead technical discovery sessions to understand customer systems, including contact center infrastructure, telephony and IVR architecture, and CRM/workforce management platforms
Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring tight alignment with business value and technical feasibility
Design and deliver compelling, tailored product demonstrations that highlight how Cresta’s AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes
Own the technical design and delivery of proof-of-value (POV) engagements, including integrations, real-time coaching workflows, and virtual agent use cases
Run ROI workshops and build business case models that connect Cresta’s capabilities to quantifiable customer impact (e.g., cost reduction, efficiency, CSAT)
Provide insights based on your experience with AI technologies, contact center transformation, and customer success strategies
Serve as a technical liaison between Sales, Product, and Engineering—providing feedback on platform capabilities, customer needs, and market trends in AI, NLP, and contact center transformation
Stay current on emerging technologies, including LLMs, SLMs, retrieval-augmented generation (RAG), speech recognition, and contact center AI platforms

What we offer

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Offers Equity

Fulltime

Senior Solution Engineer

Atlassian is looking for a passionate Senior Solutions Engineer committed to sol...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

At least 5 years of experience interacting with Japanese enterprise customers in a pre-sales, consulting, or delivery capacity
Experience within main solution areas: Agile & DevOps, ITSM, and Enterprise Strategic and Planning
Experience working with customers in Japan
Passion for learning intricate cultural details for successful business interaction
Creative problem solver who can interpret complex problem statements and boil them down into compelling value-centric solutions
Passion for adopting new ways of working championing improved support practices guided by modern frameworks (ITIL 4, DevOps, Scaled agile)
Comfortable in both business and technical contexts, interacting with C-level executives or technical audiences
Open to giving and receiving feedback
Passionate about making clients successful

Job Responsibility

Lead customer technical sales engagements in collaboration with the Atlassian enterprise sales team
Discover and assess client requirements and pain points
Map client business and technical requirements to Atlassian capabilities
Develop, configure and deliver compelling demos and presentations to customers and prospects
Communicate the value and differentiation of Atlassian
Contribute to Atlassian's thought leadership, including representing Atlassian at conferences, partner training, and contributing to the Community
Support channel partners through various stages of the pre-sales process by providing technical expertise and thought leadership

What we offer

Health and wellbeing resources
Paid volunteer days
Accommodations or adjustments at any stage of the recruitment process

Fulltime

Sr. Solutions Engineer, ITSM West

We’re looking for a Sr. Solutions Engineer to expand our growing business and IT...

Location

United States

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience interacting with mid-market/enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done
You have experience selling ITSM solutions, helping customers manage and deliver IT services
You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions
You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences
You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful
You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs

Job Responsibility

Specialize in Atlassian’s ITSM offerings, leveraging expertise to design, implement, and optimize solutions that enhance service delivery and operational efficiency for enterprise customers
Work closely together with our cross-functional teams to drive the customer journey
Work with your team to investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
Partner with sales management to align the overall account plan and customer outcomes
Be delivering deeply compelling presentations, demonstrations and proof of concepts to customers and prospect
Work with product management to advance Atlassian’s product line and provide customer feedback

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Delivery Solutions Engineer

Global-e

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Delivery Solutions Engineer

Manager, Solutions Engineering

Sr. Delivery Solutions Architect

Senior Solutions Engineer - West (SoCal)

Solutions Engineer

Strategic Solutions Engineer

Strategic Solutions Engineer

Senior Solution Engineer

Sr. Solutions Engineer, ITSM West

Delivery Solutions Engineer

Global-e

Location:United Kingdom , London

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Delivery Solutions Engineer

Manager, Solutions Engineering

Sr. Delivery Solutions Architect

Senior Solutions Engineer - West (SoCal)

Solutions Engineer

Strategic Solutions Engineer

Strategic Solutions Engineer

Senior Solution Engineer

Sr. Solutions Engineer, ITSM West

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
March 20, 2026