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Global-e Logo Global-e · IT - Software Development

Delivery Solution Engineer

Japan, Tokyo · Job Posted June 09, 2026
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Job Description

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global-e makes selling internationally as simple as selling domestically. With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless, localized shopping experience. We’re looking for a Delivery Solutions Engineer to lead discussions with clients, design integration scopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands-on integration work, and cross-functional collaboration with Product, R&D, Sales, and Customer Success teams.

Job Responsibility

  • Lead technical discovery and integration discussions with new and existing clients.
  • Explain solution capabilities and recommend best practice integration approaches.
  • Demonstrate demos and training sessions.
  • Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery.
  • Work with Development teams to address client-specific requirements and resolve issues.
  • Provide ongoing technical guidance to internal and external stakeholders.
  • Act as a product expert and share client feedback with Product/R&D.

Requirements

  • 3+ years in solutions engineering, system engineering, or system integration (SaaS/web).
  • Strong knowledge of REST APIs, JSON, HTTP, and relational databases (SQL).
  • Understanding complex system architectures and data flow.
  • Experience in debugging, troubleshooting, and analysing logs.
  • Familiarity with HTML/CSS
  • JavaScript preferred
  • PHP/.NET a plus.
  • Experience with eCommerce platforms (e.g., Shopify, Magento, SFCC) is an advantage.
  • Excellent communication skills
  • able to explain complex concepts to varied audiences.
  • Experience working with distributed teams
  • ability to manage multiple projects.

Nice to have

  • Familiarity with HTML/CSS
  • JavaScript preferred
  • PHP/.NET a plus
  • Experience with eCommerce platforms (e.g., Shopify, Magento, SFCC) is an advantage.
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