Delivery service employee Job at Randstad (Amsterdam)

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Senior Service Delivery Manager

Senior Service Delivery Manager position based in Mumbai, Maharashtra. This is a...

Location

India , Mumbai

Salary:

Not provided

Randstad

Expiration Date

August 20, 2026

Requirements

5 years of experience
Client relationship management
Contractor staff management
Service delivery management
Grievance redressal and statutory payments knowledge
P2P and invoice process knowledge
Support audits capability

Job Responsibility

Establish and maintain strong relationships with key P&G stakeholders - Purchases, HR, Sponsors
Effectively manage any escalations from clients or their sponsors on service delivery
Act as the primary liaison between the client and service provider employees
Front end any queries or concerns from the Vendor Partner employees associated with P&G
Track and maintain attendance records for all Vendor Partner employees
Approve, track and maintain records for all leaves of all Vendor Partner employees
Provide guidance, support, and training as needed to ensure team effectiveness
Lead the entire exercise on collecting service feedback provided by Vendor Partner employees and manage their annual service cost revisions
Ensure that services are delivered according to the agreed-upon standards and timelines
Monitor and evaluate service quality, making improvements as necessary

Service Delivery Operations Associate, HR Shared Services

We are seeking detail-oriented HR Shared Services Delivery Operations Associates...

Location

United States , San Antonio

Salary:

18.00 - 20.00 USD / Hour

MMC Group LP

Expiration Date

August 31, 2026

Requirements

U.S. Citizenship required
Bachelor's degree or 1 year of related work experience
At least 1 year of experience using Microsoft 365, including Outlook, OneNote, Skype, and Word
At least 1 year of working knowledge of SharePoint
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Strong critical thinking and problem-solving skills
Comfortable learning and using technology-based systems

Job Responsibility

Respond to HR-related questions from employees through ticketing systems and shared mailboxes
Generate and audit offer letters and new hire offer packets
Initiate and assist with background check processing for new hires
File electronic job offers, documents, and employee personnel records
Research, summarize, and compile information in the requested format
Assess and resolve standard and non-standard issues, escalating to leadership when needed
Follow established HR policies, procedures, and service delivery methods
Collaborate professionally with internal teams and external partners
Handle sensitive and confidential information with discretion
Maintain strong attention to detail, accuracy, and time management

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Service Delivery Planner

Specialist Homecare group are leading provider of comprehensive care services de...

Location

United Kingdom , Nottingham

Salary:

28500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent analytical skills and experience in data analysis, with the ability to present data clearly for various stakeholders
Excellent communication and relationship-building skills
Strong organisational and administrative skills
Confidence-using systems
Ability to work independently, manage competing deadlines, and adapt in a fast-paced environment
Ability to build & maintain effective working relationships
Ability to work to tight deadlines
Detail-oriented, with strong analytical skills

Job Responsibility

Coordinating and overseeing scheduling, by ensuring package rotas are created in-line with commissioned hours
Utilising our first in class scheduling system to ensure rotas are created in-line with client requirements/ employee shift patterns and communicated out in advance
Ensuring employee absences are covered in-line with business needs and reflected in the scheduling system and rotas
Coordinating scheduling of training, ensuring employees are scheduled in-line with training requirements and trainer availability
Creating detailed reports to provide key updates on completion of package schedules, providing statistical insight into overall completion rate of package rotas for all services within the group
Ensure records are kept up to date within our scheduling platform, in-line with compliance requirements & data processes
Collaboration with operations and wider teams to ensure seamless management of package rotas and agreed care requirements

What we offer

24 days of annual leave, with each additional year of continuous service, you will receive an additional day, up to the maximum of 28 days + bank holidays
A learning but high paced environment from day one
Support with career progression

Fulltime

Service Delivery Operations Associate

We are seeking detail-oriented Service Delivery Operations Associates to support...

Location

United States , San Antonio

Salary:

18.00 - 20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

U.S. Citizenship required
Bachelor's degree or 1 year of related work experience
At least 1 year of experience using Microsoft 365, including Outlook, OneNote, Skype, and Word
At least 1 year of working knowledge of SharePoint
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Strong critical thinking and problem-solving skills
Comfortable learning and using technology-based systems

Job Responsibility

Respond to HR-related questions from employees through ticketing systems and shared mailboxes
Generate and audit offer letters and new hire offer packets
Initiate and assist with background check processing for new hires
File electronic offer documents and employee personnel records
Research, summarize, and compile information in the requested format
Assess and resolve standard and non-standard issues, escalating to leadership when needed
Follow established HR policies, procedures, and service delivery methods
Collaborate professionally with internal teams and external partners
Handle sensitive and confidential information with discretion
Maintain strong attention to detail, accuracy, and time management

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Service Delivery Planner

Specialist Homecare group are leading provider of comprehensive care services de...

Location

United Kingdom , Nottingham

Salary:

28500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent analytical skills and experience in data analysis, with the ability to present data clearly for various stakeholders
Excellent communication and relationship-building skills
Strong organisational and administrative skills
Confidence using systems
Ability to work independently, manage competing deadlines, and adapt in a fast-paced environment
Ability to build & maintain effective working relationships
Ability to work to tight deadlines
Detail-oriented, with strong analytical skills

Job Responsibility

Coordinating and overseeing scheduling, by ensuring package rotas are created in-line with commissioned hours
Utilising our first in class scheduling system to ensure rotas are created in-line with client requirements/ employee shift patterns and communicated out in advance
Ensuring employee absences are covered in-line with business needs and reflected in the scheduling system and rotas
Coordinating scheduling of training, ensuring employees are scheduled in-line with training requirements and trainer availability
Creating detailed reports to provide key updates on completion of package schedules, providing statistical insight into overall completion rate of package rotas for all services within the group
Ensure records are kept up to date within our scheduling platform, in-line with compliance requirements & data processes
Collaboration with operations and wider teams to ensure seamless management of package rotas and agreed care requirements

What we offer

Working with a fun, energetic and supportive team
24 days of annual leave, with each additional year of continuous service, you will receive an additional day, up to the maximum of 28 days + bank holidays
A learning but high paced environment from day one with a supportive team & support with career progression

Fulltime

HR Service Delivery Functional Analyst II

The HR Service Delivery Functional Analyst II supports the effective use of Serv...

Location

United States , Salt Lake City

Salary:

66300.00 - 99500.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Functional knowledge of ServiceNow HR Service Delivery including case management, Employee Center, and reporting
Ability to translate HRSD processes and system concepts to People and Talent partners
Experience creating training materials or job aids for HR systems or processes
Strong attention to detail with a focus on data accuracy and consistent process execution
Problem-solving skills with the ability to identify root causes and recommend process improvements
Collaborative mindset with the ability to partner across HR and technical teams
Ability to handle sensitive information with confidentiality and sound judgment

Job Responsibility

Serve as the functional resource for ServiceNow HR Service Delivery, supporting People and Talent fulfillers across functions
Partner with People and Talent stakeholders and technical teams to support HRSD services, workflows, and assignment groups
Maintain and enhance the Employee Center to ensure a consistent and user-friendly intake and self-service experience
Support HR knowledge management activities including content structure, usability, and governance standards
Develop and maintain training materials, job aids, and documentation for HRSD users
Create and maintain dashboards and reports to support operational visibility and workload tracking
Participate in testing, validation, and release activities and support basic HR system integrations as needed

What we offer

bonuses
medical, dental, vision, telehealth and mental healthcare
health savings account and flexible spending account
basic and voluntary life insurance
disability coverage
accident, critical illness and hospital indemnity supplemental coverages
legal and identity theft coverage
retirement savings plan
wellbeing program
discounted WGU tuition

Fulltime

Employee Service Specialist

We are looking for an experienced Employee Service Specialist to join our team o...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in human resources, with a focus on employee relations and investigations
Proficiency in benefits administration, payroll processes, and HR policies
Familiarity with Workday or similar HR management systems
Proven ability to support geographically distributed teams in remote or hybrid environments
Experience in mid-to-large sized organizations, particularly those with matrixed structures
Strong problem-solving skills and the ability to provide clear guidance on HR-related matters
Excellent interpersonal and communication skills, with a collaborative mindset
Demonstrated ability to manage multiple priorities and work effectively in a fast-paced environment

Job Responsibility

Lead and manage employee relations cases, including conducting thorough investigations and providing resolution recommendations
Respond to general inquiries about benefits and payroll processes, ensuring employees receive accurate information and support
Collaborate with distributed teams to provide HR assistance across various locations, ensuring consistent service delivery
Partner with leadership to implement performance management strategies and support organizational goals
Support HR initiatives by contributing to projects outside of day-to-day responsibilities, driving team success
Serve as a resource for HR policies and practices, ensuring compliance and alignment with company standards
Utilize Workday to manage HR-related tasks, providing efficient and accurate support
Assist employees with navigating HR systems and processes, offering guidance and troubleshooting when necessary
Foster strong relationships across departments to enhance communication and collaboration
Identify opportunities for process improvement within HR functions and recommend actionable solutions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

People Service Delivery - Oversight Lead

The People Service Delivery (PSD) team’s mission is to run the best people-focus...

Location

United States , Menlo Park

Salary:

144000.00 - 209000.00 USD / Year

Select Country

Delivery service employee

Job Description

Job Responsibility

Requirements

What we offer

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