Delivery Principal – Financial Services & Insurance Job at Softwire (London)

Job Description

We’re looking for people who have a track record of successfully delivering bespoke software development projects in an agency setting; people who can own all aspects of that delivery: commercial, team, project vision, project delivery, and client management. We are looking for team-players who are experienced people managers, and who have strong client empathy and client management skills.

Job Responsibility

Delivering high value services to our clients
Accountable for the success of projects
Lead delivery – either directly, or more often through managing delivery, technical and design leads
Responsible for ensuring client satisfaction, while also meeting Softwire’s commercial goals, and ensuring a happy team
Guide clients through the delivery process, shaping the engagement for success from the first meetings, and resourcing the team
Inspire trust with senior stakeholders, acting as the most senior line of project escalation for any issues
Accelerating the careers of others
Highly experienced people managers
Bring out the best in the people they’re responsible for, both through strong line management of Delivery Leads, and by supporting the resourcing and progression of others on their projects
Take responsibility for the “performance contract” of multiple employees – setting expectations and challenges, providing support and feedback, and ensuring appropriate reward upon delivery
Help your Delivery Leads mentor and manage more junior colleagues of their own
May also choose to be involved in providing career mentoring for more junior colleagues, or providing or commissioning knowledge-sharing or other training initiatives
Generating additional business for Softwire
Inspire confidence and impress not only through your expertise, but through seeing the bigger picture
Look for opportunities to build and expand existing accounts
Ensuring clients receive – and, crucially, feel that they have received – an excellent service from Softwire, so they are motivated to bring repeat business and/or recommend our services to others
Meeting prospective clients, devising project plans and technical approaches, preparing written proposals and in-person pitches
Thinking beyond your immediate remit on a project to understand how Softwire can make it a success and where else we might be able to provide value to a client
Taking the lead on key sales bids, understanding clients’ problems and shaping our response to them

Requirements

A demonstrable track record of successfully delivering challenging projects / programmes
Experience working in a delivery leadership role within an agency, consultancy, or financial services environment
Experience managing teams, with accountability for the work of 10+ onshore staff
Strong knowledge of modern software engineering practice (SDLC) and an awareness of technical approaches and trends
An interest in technology and how things are created
Experience of successfully delivering large software development projects within financial services in one or more of insurance, wealth management, and asset management directly or via consultancy experience
Prior consultancy experience and are familiar with reconciling commercial and quality drivers in a client-focused environment
Excellent client management and relationship building skills
Strong domain expertise in financial services, with an understanding of the business processes, client lifecycle, and data complexity that characterise insurance, wealth, or asset management environments
Comfortable engaging with technically and commercially sophisticated client stakeholders, and experienced in supporting teams to navigate the constraints and expectations of regulated industries
Familiar with how software is created
Can lead meetings with senior (e.g. C-level) external stakeholders
Understand and give context to complex situations, drawing out the key points and driving shared clarity
Identify and trouble-shoot issues that may range from relationships to process, and lead the team in solving them
Communicate and present, creating strong narratives to inform and empower the audience in support of decision making
Develop strong working relationships with both client stakeholders and Softwire staff
Drive the kick-off of a project, helping clients clarify their requirements, uncovering their underlying needs, desires, and constraints, and leading them to appropriate solutions
Design an appropriate programme of work to meet those needs within the constraints of timeline, team and budget
Directly manage Delivery and Technical Leads, ensuring effective workflows, reporting and governance arrangements are in place to support successful delivery of the project
Demonstrate an ability to turn analytical insights and data points into action, leading interventions when projects require them
Aware of: Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development, deployment)
Agile methodology and process
Commercial models and consideration (T&M, FP, etc) as applicable to agencies

Nice to have

Exposure to pre-sales
Ability to attract business to Softwire through your personal reputation in the industry – e.g. thought leadership, speaking at conferences, and personal networks

What we offer

Profit share scheme
Pension: Additional 5% of salary
25 days annual leave (with the option to buy and sell)
Time off for company-wide morale activities
Time off for charitable / CSR activities
Free annual eye test
Opt-in health insurance
Cycle to work scheme
Payroll charity donations

Softwire - All Job Offers

Select Country

Delivery Principal – Financial Services & Insurance

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Delivery Principal – Financial Services & Insurance

Senior Data Scientist

Head of Compliance – Commercial Lines

Principal Consultant

Principal Architect - Data AI

Principal Consulting Project Management - Healthcare

Principal analyst

Principal Sales Engineer

Principal Sales Engineer

Our AI answers in your language