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Delivery PMO Professional

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Plusnet

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is responsible for providing PMO support services to complex customer contracts within Business. You will help reduce risk to BT, improve the probability of a successful delivery, improve customer satisfaction, and supports senior Programme & Project managers. Ensuring that we provide a mature set of services, including governance, reporting, risk and issue, dependency and obligation management.

Job Responsibility:

  • Manage and maintain governance processes across risks, issues, planning, dependencies, milestones, finances, documentation, and reporting
  • Support Project Managers by ensuring timely, accurate project reporting and well-maintained project documentation
  • Produce clear internal and external reports, including customer status updates
  • Own and maintain key project tools such as RAID logs and other reporting trackers
  • Coordinate delivery resources, provide work instructions, and act as an escalation point for Level 2 team members
  • Manage the Joiners, Movers and Leavers (JML) and associated tasks

Requirements:

  • Prior PMO and document management experience
  • Effective stakeholder engagement skills with the ability to build collaborative working relationships
  • High attention to detail and comfort working in a fast-paced environment
  • Proficiency with SharePoint, Excel, and PowerPoint
  • Microsoft Project skills
  • Knowledge of programme/project management approaches
  • A qualification such as PRINCE2
What we offer:
  • 10% on target annual bonus
  • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
  • X4 Salary Life Assurance
  • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
  • 25 days annual leave (not including bank holidays), increasing with service
  • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks paid carer’s leave
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes
  • Discounted broadband, mobile and TV package
  • Access to 100’s of retail discounts including the BT shop

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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