Delivery Partnerships Manager Job at Vox Consultants (North London)

Customer Success Manager, Global Delivery Partnerships

As a Customer Success Manager (CSM) on the GDP Delivery team, you will play a cr...

Location

Canada , Toronto

Salary:

102000.00 - 113000.00 CAD / Year

Uber

Expiration Date

Until further notice

Requirements

At least 4 years of full time experience
Experience in B2B operations — Sales, Customer Success, Account Management, or upper management in retail/food industry
Bachelor's degree

Job Responsibility

Operational Optimization: Serve as a trusted operational advisor to merchants — diagnosing performance gaps, recommending Uber-backed solutions (e.g., POS integrations, menu optimization), and tracking key metrics like defect rate, uptime, and fulfillment speed to drive continuous improvement
Performance & Insights: Monitor merchant performance using existing dashboards and reporting tools
lead QBR preparation and translate insights into clear recommendations for AMs and senior leadership
Product Adoption & Engagement: Drive adoption of Uber's product suite (e.g., POS endpoints implemented) by developing tailored approaches and supporting pilot programs that increase feature utilization and merchant satisfaction
Collaboration with Account Managers: Partner closely with AMs to share merchant feedback, align on account strategy, and run joint business reviews. Travel as needed for key client meetings
Retention & Churn Prevention: Proactively identify at-risk storefronts, develop retention plans, and advocate cross-functionally to resolve issues before they escalate

What we offer

Bonus program
Equity award & other types of comp
Various benefits

Fulltime

Senior Franchise Account Manager, Global Delivery Partnerships

The Global Delivery Partnerships team is looking for a sharp, highly-motivated i...

Location

United States , Los Angeles; New York; San Francisco; Chicago

Salary:

100000.00 - 123000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of experience in account management, consultative sales, digital media, or business development
Expert consultative selling skills with a track record of managing complex partnerships and driving product adoption
Strong communication, presentation, and relationship management skills across multiple organizational levels
Strong negotiation, forecasting, and problem-solving skills
Proficient in using data and insights to inform strategy, influence stakeholders, and measure impact
Skilled in building and executing joint business plans, prioritizing growth initiatives, and aligning stakeholders around a strategic vision
Highly organized with strong pipeline management and the ability to balance short- and mid-term priorities
Proficiency in Salesforce and Excel
Bachelor’s degree or equivalent experience

Job Responsibility

Build relationships: lead day-to-day interactions with key decision-makers within your managed book of franchise groups
Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations
Increase product adoption and secure marketing investment: clearly communicate the value of our products with a lens of creativity to differentiate our offerings
Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change
Partner with cross-functional teams: be the voice of the customer and seamlessly navigate internal processes
Handle the big picture and the tiny details: you are organized, timely and ensure nothing gets missed
you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
Navigate difficult partner conversations and internal roadblocks
Bring your analytical A-game: develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
Lead recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption

What we offer

Participation in Uber's bonus program
Sales bonuses & other types of comp
Participation in a 401(k) plan
Various benefits

Fulltime

Franchise Account Manager, Global Delivery Partnerships

The Global Delivery Partnerships team is looking for a sharp, highly-motivated i...

Location

United States , Los Angeles; New York; San Francisco; Chicago

Salary:

102000.00 - 126000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of experience in account management, consultative sales, digital media, or business development
Strong consultative selling skills, with a track record of managing complex partnerships and driving product adoption
Excellent communication, presentation, and relationship management skills across multiple levels of an organization
Proficient in using data and insights to inform strategy, influence stakeholders, and measure impact
Ability to build and execute joint business plans, prioritize growth initiatives, and align stakeholders around a strategic vision
Highly organized with strong pipeline management and the ability to balance short- and mid-term priorities
Proficiency in Salesforce and Excel
Bachelor’s degree or equivalent experience

Job Responsibility

Build relationships: lead day-to-day interactions with key decision-makers within your managed book of franchise groups
Increase product adoption and secure marketing investment: clearly communicate the value of our products with a lens of creativity to differentiate our offerings
Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change
Partner with cross-functional teams: be the voice of the customer and seamlessly navigate internal processes
Handle the big picture and the tiny details: you are organized, timely and ensure nothing gets missed
you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
Navigate difficult partner conversations and internal roadblocks
Bring your analytical A-game: develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals
Participate and/or contribute to recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption

What we offer

Uber's bonus program
sales bonuses & other types of comp
401(k) plan
various benefits

Fulltime

Franchise Account Manager, Global Delivery Partnerships

The future of food delivery means moving beyond simple transactions to building ...

Location

United States , Los Angeles; New York; San Francisco; Chicago

Salary:

75000.00 - 92750.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of experience, ideally in account management, consultative sales, or business development
Proficiency in using data-driven insights to influence stakeholders and measure the impact of business initiatives
Experience with Salesforce and Excel to manage pipelines and analyze performance metrics
Proven track record of managing complex partnerships and leading high-level presentations for diverse organizational levels
Bachelor's Degree

Job Responsibility

Navigate Complexity: Lead day-to-day interactions with key decision-makers within high-value franchise groups, balancing their local needs with global corporate brand strategies
Solve for the Real World: Employ critical thinking and grit to unblock internal roadblocks and resolve difficult partner objections, turning "no" into a path forward
Drive Strategic Growth: Pitch and secure marketing investments and product adoption by translating Uber’s complex offerings into creative, value-driven solutions for franchisees
Own the Analysis: Partner with Ops Analysts to dive into the data, uncovering the "why" behind trends and delivering meaningful insights that change how partners view their business
Lead Through Influence: Collaborate cross-functionally across marketing, product, and legal to be the voice of the merchant, ensuring our platform evolves to meet the needs of our largest partners
Execute with Discipline: Manage recurring business reviews and complex pipelines with precision, ensuring that while the environment is fast-paced, no detail is overlooked
Build Long-Term Trust: Move beyond the sale to become a strategic advisor, managing the tiny details of account health while never losing sight of the multi-year partnership vision

What we offer

Eligible to participate in Uber's bonus program
May be offered sales bonuses & other types of comp
Eligible for various benefits (details via link)

Fulltime

Franchise Account Manager, Global Delivery Partnerships

The Global Delivery Partnerships team is looking for a sharp, highly-motivated i...

Location

Canada , Toronto

Salary:

76500.00 - 85000.00 CAD / Year

Uber

Expiration Date

Until further notice

Requirements

3+ years of experience in account management, consultative sales, digital media, or business development
Experience using data and insights to inform strategy, influence stakeholders, and measure impact
Proficiency in Salesforce and Excel
Bachelor’s degree or equivalent experience

Job Responsibility

Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups
Navigate ambiguity, shifting priorities, and internal complexity to unlock value for clients and for Uber
Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings
Scale success by identifying key operational opportunities within your managed book and developing clear strategies to drive positive change
Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale
Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals
Stay resilient through difficult partner conversations and internal roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships
Lead recurring business reviews to highlight progress, address remaining opportunities, and ensure we are hitting targets for net acquisition and trip growth

What we offer

Eligible to participate in Uber's bonus program
May be offered sales bonuses & other types of comp
Eligible for various benefits (details at provided link)

Fulltime

Senior Account Manager, Franchise Global Delivery Partnerships

The future of food delivery means moving beyond simple transactions to building ...

Location

United States , Los Angeles, California; New York, New York; San Francisco, California; Chicago, Illinois

Salary:

88000.00 - 109000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of experience, ideally in account management, consultative sales, or business development
Proficiency in using data-driven insights to influence stakeholders and measure the impact of business initiatives
Experience with Salesforce and Excel to manage pipelines and analyze performance metrics
Proven track record of managing complex partnerships and leading high-level presentations for diverse organizational levels
Bachelor's Degree

Job Responsibility

Navigate Complexity: Lead day-to-day interactions with key decision-makers within high-value franchise groups, balancing their local needs with global corporate brand strategies
Solve for the Real World: Employ critical thinking and grit to unblock internal roadblocks and resolve difficult partner objections, turning "no" into a path forward
Drive Strategic Growth: Pitch and secure marketing investments and product adoption by translating Uber’s complex offerings into creative, value-driven solutions for franchisees
Own the Analysis: Partner with Ops Analysts to dive into the data, uncovering the "why" behind trends and delivering meaningful insights that change how partners view their business
Lead Through Influence: Collaborate cross-functionally across marketing, product, and legal to be the voice of the merchant, ensuring our platform evolves to meet the needs of our largest partners
Execute with Discipline: Manage recurring business reviews and complex pipelines with precision, ensuring that while the environment is fast-paced, no detail is overlooked
Build Long-Term Trust: Move beyond the sale to become a strategic advisor, managing the tiny details of account health while never losing sight of the multi-year partnership vision

What we offer

30% Sales Incentive Bonus potential
Eligibility to participate in Uber's bonus program
May be offered sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligibility for various benefits

Fulltime

Manager, Corporate Partners — Global Delivery Partnerships Canada

The Global Delivery Partnerships team is on a mission to maintain our position a...

Location

Canada , Toronto

Salary:

158000.00 - 175500.00 CAD / Year

Uber

Expiration Date

Until further notice

Requirements

6+ years of full time experience
Experience in account management, partnerships, business development, or consultative sales
Experience managing a team
Proven track record leading and developing high-performing teams in a fast-paced commercial environment
Bachelor's degree or equivalent experience

Job Responsibility

Team Leadership & Development
Lead, coach, and develop a team ranging from Senior Account Managers to Account Coordinators, set clear performance expectations, deliver regular feedback, and conduct meaningful performance reviews
Foster a culture of accountability, collaboration, and continuous improvement
drive adoption of best practices and use of tooling to improve team impact and efficiency
Recruit, onboard, and retain top talent to build a best-in-class partnerships team
Strategic Partnership Management
Own the partnership strategy for your team's book of business, driving alignment across brand-level priorities and Uber's commercial goals
Guide your team in building executive-level relationships with C-suite and senior decision-makers at partner organizations
Serve as executive sponsor for select key accounts — directly engaging in high-stakes conversations, escalations, and strategic negotiations
Lead or support high-value quarterly and annual business reviews, demonstrating ROI and identifying new growth opportunities

What we offer

Uber's bonus program
equity award
sales bonuses & other types of comp
various benefits

Fulltime

Manager, AM&D BD, AV Delivery Partnerships

Uber’s Global Business Development team develops and manages strategic partnersh...

Location

United States , New York; San Francisco

Salary:

169000.00 - 188000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Bachelor's Degree
5+ years of demonstrated ability in business development, management consulting, private equity, general management and/or a combination thereof with exposure to the tech and mobility industry

Job Responsibility

Lead complex, multifaceted deals with prospective partners across the autonomous delivery value chain
Be a strategic thought partner to team members in different parts of the business, working closely with Ops and Product teams to formulate strategy and identify how to drive impact through partnerships
Build consensus behind deal strategy and timely support for deal execution across diverse internal audiences, from senior executives to cross-functional stakeholders
Lead the development of long term, mutually beneficial relationships with senior executives of current and prospective partners
Define the right balance between near traction and securing value across a long time horizon
Refine deal strategy and deal frameworks through negotiation based on Uber goals, partner goals, and industry and partner situations

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

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Delivery Partnerships Manager

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