Delivery Operations Manager Job at Snorkel AI (New York City)

Operations Manager, Service Delivery

At Snappr, we're changing the world by making amazing photography accessible to ...

Location

Philippines , Metro Manila

Salary:

135000.00 - 200000.00 Php / Month

Snappr

Expiration Date

Until further notice

Requirements

At least 5 years of workforce management experience
Experience with data analytics in spreadsheets
Fluency in written and spoken English
Ability to work the night shift/flexible shifts
A 'let's get it done' mindset
The ability to balance attention to detail with swift execution

Job Responsibility

Manage and engage a team of fun and highly talented creative professionals
Identify bottlenecks in our operational processes and execute solutions to improve turnaround times for shoots
Operate a quality management system in our photography operations
Utilize data to understand team performance and areas for improvement in our operations
Maximize team productivity with a mix of training and tool-building
Work closely with the product and operations team to launch and operationalize new products from scratch
Understand the vision and strategy for your team and get all members pumped and aligned to power Snappr's growth
Develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What we offer

competitive salary (Php 135-200K)
equity ownership in the company
HMO (w/ dependents)
Free daily meals
great workspace in Ortigas CBD

Fulltime

Manager, Delivery Operations

We are seeking a Manager / Senior Manager, Delivery Operations to lead and grow ...

Location

United States , Mexico; New York City; Redwood City; San Francisco

Salary:

160000.00 - 240000.00 USD / Year

Snorkel AI

Expiration Date

Until further notice

Requirements

5+ years in delivery operations, program management, or related fields
at least 1–3 years of people leadership
proven ability to coach, mentor, and scale a team
track record of driving process improvements and delivering on complex, multi-stakeholder projects
ability to clearly articulate project status, risks, and solutions to both technical and non-technical audiences
proactive and resourceful in resolving challenges and managing ambiguity
thrive in fast-paced, high-growth environments where priorities evolve quickly

Job Responsibility

Lead and develop the Production Manager team: hire, mentor, and grow a team of high-performing ICs to execute on data delivery projects
Drive operational excellence: oversee project planning, monitoring, and reporting to ensure high-quality, on-time delivery of customer datasets
Partner cross-functionally: collaborate with research, engineering, GTM, and operations stakeholders to ensure alignment and unblock delivery challenges
Optimize processes: identify and implement improvements to workflows, quality assurance, and pipeline monitoring
Ensure customer success: translate customer needs into actionable delivery plans and hold teams accountable for execution
Report and communicate: provide updates and insights to the Head of Delivery and senior leadership on performance, risks, and improvement opportunities

What we offer

medical
dental
vision
401(k)
equity compensation in the form of employee stock options

Fulltime

Delivery Manager – Operations (Coding)

We are hiring a Delivery Manager who is capable of coordinating day-to-day servi...

Location

India , Chennai

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Excellent team management and communication skills
Minimum 10 years of work experience
Experience in HCC coding
Certified coder from AAPC or AHIMA

Job Responsibility

Communicate with clients and manage service delivery according to client SLAs
Create and maintain process documentation and update it on a timely basis
Manage operations through end-to-end planning, process document review and root cause analysis
Assist with new team member training, and ensure consistent growth and development
Review overall staff performance, and ensure that all targets for controlling attrition and shrinkage are met
Prepare/maintain management/operational reports and maintain process KPI and dashboard metrics

Assistant Delivery Manager – Operations (Payers Services – Claims)

We are seeking a dynamic and experienced leader to oversee our Payer Services op...

Location

India , Chennai

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Excellent communication and people skills
Available to work at office in US Shift (06:00 PM to 03:00 AM IST)
Strong project management and client coordination skills
Minimum 11 years of work experience
Proven experience in a leadership role within Payer Services or a related field

Job Responsibility

Establish productivity standards for all Payer Services operations
Collaborate with senior leaders to develop a robust quality control system for the Accounts Receivable process
Propose continuous process improvements to enhance value and manage Payer Services effectively
Participate in the transition of new projects, engage with clients, and ensure the team meets business requirements
Oversee project progress and participate in client meetings
Facilitate and monitor quality standards for executives
Ensure a seamless transition for all new clients within Payer Services functions
Address operational and staffing issues promptly and effectively

Assistant Delivery Manager, Operations - Coding

Access Healthcare is hiring an Assistant Delivery Manager who is capable of coor...

Location

India , Chennai

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Experience in E/M – IP/OP coding
Certified coder from AAPC or AHIMA
Experience in team handling
Candidate should have good communication skills

Job Responsibility

Communicate with clients and manage service delivery according to client SLAs
Create and maintain process documentation and update it on a timely basis
Manage operations through end-to-end planning, process document review and root cause analysis
Assist with new team member training, and ensure consistent growth and development
Review overall staff performance, and ensure that all targets for controlling attrition and shrinkage are met
Prepare/maintain management/operational reports and maintain process KPI and dashboard metrics

Vice President, APAC Delivery Management

Step into the role as Vice President, Barclays Global Markets Operations (GMO) D...

Location

China , Hong Kong

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Excellent numerical and analytical skills
A positive can-do attitude, combined with strong attention to detail
Proficiency in presenting information in a concise and informative manner
Able to capture User Requirements clearly and articulate to Technology product teams
Detailed knowledge or experience in various Markets and Corporate Post Trade functions, preferably holding a previous position in: Middle Office, Trade Management, Confirmations, Settlement & Delivery, Asset Servicing
Detailed knowledge of at least 2-3 of the following Product Families: Securities, Listed Futures & Options, Foreign Exchange, OTC Derivatives
Strong skills in the use of documentation, planning and presentation software tools e.g. Advanced MS Office, SharePoint, Visio skills, MS Co-Pilot, MS Excel, MS Powerpoint
Knowledge of Salesforce, Alteryx, UiPath, MS Project, JIRA preferred
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for.

Job Responsibility

Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness, including the identification and assessment of changes on people, processes, and systems.
Collaboration with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives.
Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders.
Management and development of KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement.
Comply with all regulatory requirements and internal policies related to change management.
Provision of guidance and support to stakeholders throughout the operational change management process through training and coaching.
To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies
manage and maintain policies/ processes
deliver continuous improvements and escalate breaches of policies/procedures.
If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes.

What we offer

Hybrid working
We’re committed to providing a supportive and inclusive culture and environment for you to work in.
We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area.

Fulltime

Service Delivery Manager - Managed Security

HPE Operations is our innovative IT services organization. It provides the exper...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

5+ years of experience in managed security services, cybersecurity delivery management, or IT service management
Proven track record of managing complex client relationships and delivering managed services
Experience working with Security Operations Centers (SOC) or MSSPs is highly desirable
Should have managed a team of Cyber Security engineers including SIEM, Vulnerability, IAM, HSM, etc
Experience in at least 3 of the below products is desirable: Microsoft Sentinel with Copilot, Microsoft Defender including VA, Thales HSM & Cipher Trust Manager, CyberArk PAM, Nexus Smart ID

Job Responsibility

Oversee the end-to-end delivery of managed security services, such as threat monitoring, incident response, vulnerability management, endpoint protection, and other cybersecurity services
Ensure services are delivered in compliance with Service Level Agreements (SLAs) and established security frameworks (e.g., NIST, ISO 27001)
Monitor and measure the performance of managed security services, identifying areas for improvement and ensuring high-quality service delivery
Manage and coordinate teams responsible for delivering managed security services, including security analysts, engineers, and consultants
Collaborate with internal teams (e.g., SOC, engineering, compliance) to ensure seamless service delivery and resolution of client issues
Provide leadership, guidance, and support to team members, fostering a culture of accountability and continuous improvement

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Manager, eCom Operations Manager

We are looking for an experienced Senior Manager, eCom Operations to strengthen ...

Location

Sweden , Stockholm

Salary:

Not provided

sa.global

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills with a focus on scalability and operational efficiency
Excellent stakeholder management and communication across global teams and functions
Proven ability to drive standardization, structure, and best-practice implementation across multiple regions
Data-driven mindset with solid experience using operational KPIs and performance dashboards
Several years of experience in e-commerce operations, logistics, or global supply chain management
Demonstrated success leading cross-functional initiatives involving Operations, IT/ERP, Customer Service, and regional eCom teams
Experience with warehouse operations, 3PL management, and system integrations (ERP, WMS, TMS, Salesforce, Shopify)

Job Responsibility

Own and develop the global strategy and roadmap for eCom Operations, ensuring alignment with regional teams and business priorities
Translate long-term goals into actionable initiatives that improve efficiency, scalability, and customer satisfaction
Define, document, and roll out global best-practice procedures for fullfillment, returns, delivery performance, and operational workflows
Partner with IT, ERP, and Tech teams to enhance integrations with logistics partners and strengthen system capabilities
Lead cross-functional projects focused on logistics, transport, warehouse optimization, and overall operational improvement
Manage the operational readiness for launching new product categories across multiple warehouse setups
Identify and implement opportunities to improve lead times, reduce costs, and enhance the customer experience
Work closely with Customer Support and Regional Operations teams to resolve pain points and drive performance excellence

What we offer

re-location support
visa/work permit application
local authority registration
home finding service

Delivery Operations Manager

Snorkel AI

Location:
United States; Mexico , New York City ▼
Redwood City
San Francisco

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 12, 2025

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