Delivery Manager

• Project Managers are required to lead change initiatives, and manage stakeholder and senior management relationships
• Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk
• Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle
• Collaborates and builds positive stakeholder relationships, providing regular updates, obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements
• Analyses management reports, and derives insights to drive the right business decisions
• Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization
• Produce well-defined project plans, identifying the key milestones and assigning responsibilities / resources in line with the Global Transformation Project Management Framework

• Solid stakeholder management skills with a consultative approach to engaging with internal clients
• A strong team player, proven team leadership potential
• Understanding of the project lifecycle
• Business Transformation Frameworks and best practice techniques
• Agile / scrum methodologies of project delivery
• Understanding of key activities for Change Adoption
• Knowledge of project management tools such as Clarity/JIRA/MS Project
• Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments
• Understanding of the purpose, value, culture and fundamentals of Global Transformation
• Relevant experience with complex projects across countries or region
• Understanding of the banking and/or financial services industry and/or shared services organizations
• Delivering significant change and collaboration with stakeholders across locations
• Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance)
• Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user
• Experience with transformation changes Design & Initiation (D&I) is an advantage

Experience with transformation changes Design & Initiation (D&I)

• Continuous professional development
• Flexible working
• Opportunities to grow within an inclusive and diverse environment