Delivery Manager, HSBC

HSBC

Location:
Malaysia, Kuala Lumpur

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

WPB Global Transformation Project Managers/Delivery Managers plan, mobilise and direct projects of high complexity and scale from project definition to closure. They are responsible for the end-to-end planning and delivery of one or more projects proactively balancing scope, schedule, budget, risks, team, outcomes and benefits. They work closely with the Business, Product Owners, Technologies, Programme Managers and Global Portfolio Management Office to ensure alignment. Delivery Managers often play a people/team management role, driving effective delivery and overseeing the development of junior resources.

Job Responsibility:

Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk
Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in HSBC Change Framework
Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments
Oversees the tracking of project risks/issues/dependencies, assesses the impact on the benefit realisation for the project and takes action to minimise impact
Influences and collaborates with stakeholder and business partners to drive the right project outcomes
Plans and manages the implementation of the change, to ensure business benefits are realised and the transition is smooth
Promotes pace and energy within the team and leads by example
Engages stakeholders effectively
Develops project strategy and roadmap
Provides regular reports on project status, risks and issues
Mobilises the project team and allocates tasks and roles
Responsible for junior team development and performance management
Drives a culture of achievement and ensures pace by identifying and removing barriers to success

Requirements:

Excellent understanding of the project lifecycle
Excellent understanding of HSBC Change Framework and best practice techniques
Familiar with Agile Ways of Working and tools
A thorough understanding of the purpose, value, culture and fundamentals of Global Change Delivery
Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
Extensive project management skills and experience of managing large and complex projects
Strong people manager and broad experience in managing large teams of different work streams
Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
In depth experience of working in a banking environment and change projects
Good stakeholder management experience, especially impactful communication, influencing and running project governance
Implementation, change management and benefits realization
Fluency (reading, writing, speaking) in Mandarin and Cantonese preferred to interact with Mandarin-Cantonese speaking clients

Additional Information:

Job Posted:
September 17, 2025

Expiration:
October 17, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Delivery Manager

HSBC

Location:Malaysia, Kuala Lumpur

Category:IT - Administration

Contract Type:Employment contract