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As a Delivery Manager, you will be responsible for the effective delivery of product developments within one of our key service areas, Student Support Services, by leading and coaching multi-disciplinary teams, supporting them to work in an agile, self-organising way. You will ensure defined customer needs are met and initiatives are delivered on time and to budget, whilst working with cross functional delivery teams and key stakeholders to deliver and embed change. You will take a service-oriented approach to the delivery of change and ensure the University’s service needs are met through the continued development of product roadmaps. The Student Support Services team is responsible for digital services and products that provide students with access to information and support services, such as wellbeing and disability services. We welcome applications from experienced Delivery Managers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges.
Job Responsibility:
Responsible for the effective delivery of product developments within one of our key service areas, Student Support Services, by leading and coaching multi-disciplinary teams, supporting them to work in an agile, self-organising way
Ensure defined customer needs are met and initiatives are delivered on time and to budget, whilst working with cross functional delivery teams and key stakeholders to deliver and embed change
Take a service-oriented approach to the delivery of change and ensure the University’s service needs are met through the continued development of product roadmaps
Requirements:
Experience of agile delivery across a large, complex enterprise environment, driving complex change initiatives through to completion
Strong stakeholder management experience with the ability to negotiate resources and prioritise requirements and communicate across a diverse audience
Experience of prioritising workloads across multiple projects, organising time and resources
Strong interpersonal and communication skills and the ability to lead, motivate and inspire a multidisciplinary team
Relevant Agile Practitioner or MSP Practitioner certifications