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Delivery Manager – Shopify / eCommerce. Our client is a high-growth Shopify Plus agency helping ambitious brands scale how they sell online and in-store. With expertise across strategy, engineering, design and retention marketing, they partner with leading brands across New Zealand, Australia and the US to deliver high-performing commerce experiences. Due to continued growth, they are looking for a Delivery Manager to lead delivery across a portfolio of Shopify and Shopify Plus clients. The Opportunity: This role sits at the centre of client success and delivery. You’ll work closely with strategists, developers and creatives to ensure projects run smoothly, quality remains high, and clients receive exceptional value from the Shopify ecosystem. You’ll also act as a trusted advisor to clients, recommending solutions across apps, integrations and platform capabilities.
Job Responsibility:
Own delivery across a portfolio of high-growth eCommerce clients
Manage projects, retainers and sprints to ensure quality and timely delivery
Act as the voice of the client internally
Advise clients on Shopify ecosystem best practices, apps and integrations
Build strong relationships with clients and internal teams
Identify opportunities to add commercial value for clients
Requirements:
2–3+ years’ experience in agency delivery, project management or client management
Experience working with Shopify or Shopify Plus environments
Strong stakeholder management and communication skills
Ability to manage multiple projects and deadlines
Commercial mindset with a focus on delivering exceptional eCommerce experiences
What we offer:
Flexible working environment
Wellbeing allowance
Birthday leave
Additional perks
Clear opportunities for career progression in a high-growth agency