Delivery Manager, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is hiring a Delivery Manager to join their Global Transformation team in Guangzhou, China. This role involves managing projects according to the Business Transformation Frameworks, driving benefits realisation, ensuring change adoption, collaborating with stakeholders, and promoting project delivery quality.

Job Responsibility:

Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk
Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality
Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks(BTF)
Identifies and intervenes where there is slippage and variance from plan
Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle
Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues
Escalates when needed to the Programme Manager
Collaborates and builds positive stakeholder and business partner relationships providing regular updates to resolve high priority issues affecting the project
Obtains buy-in from the project sponsor, Steering Committee and other business partner stakeholders for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes
Analyses management reports, and derives insights from it to drive the right business decisions
Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and
Promotes pace and energy within the team and leads by example
Keeps focus on the medium and long-term goals and the Group’s values particularly when under short-term pressure
Manages change and implementation within the business to ensure the change lands well and sticks, contributing to benefits realisation
Manages project closure and handover to the business
Produce a well-defined project plan, identifying the key milestones and assigning responsibilities/resources in line with Compliance Transformation Project Management Framework
Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardized metrics and templates in Clarity
Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered
Promotes and takes accountability for project quality
Identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken
Identifies and shares the resource requirements of the project to the Program Manager requesting the appropriate skill set and/or experience
Defines high-level responsibilities and objectives for members of their project team and ensures the individuals are being used in accordance with their skills and resource request
Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams

Requirements:

Understanding of the project lifecycle
Business Transformation Frameworks and best practice techniques
Agile / scrum methodologies of project delivery
Understanding of key activities for Change Adoption
Knowledge of project management tools such as Clarity/ JIRA/ MS Project
Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments &understanding of the purpose, value, culture and fundamentals of Compliance Transformation
Given a majority of projects are Hong Kong/ China/ Taiwan facing, ability to speak/understand Chinese – Mandarin / Cantonese is a must
Relevant experience on complex projects across countries or regions
Organizational skills and ability to pick up work right away
Understanding of banking and/or financial services industry and/or shared services organizations
Delivering significant change and collaboration with stakeholders across locations
Ability to interact and influence stakeholders at appropriate level
Self-driven approach
Problem solving ability with adherence to deadlines and tight timeliness
Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance)
Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user
Experience with transformation changes Design & Initiation (D&I) are an advantage

Nice to have:

Project management certifications (PMP, MSP, Prince 2 or Agile PM)
ACIB (Associate of the Chartered Institute of Bankers)

What we offer:

Flexible working
Continuous professional development
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 18, 2025

Expiration:
September 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Delivery Manager