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Robert Half Logo Robert Half · IT - Administration

Delivery Manager

United States, New York · Job Posted June 28, 2026
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Job Description

We are looking for an experienced Delivery Manager to oversee complex technology initiatives and ensure consistent, high-quality outcomes for clients in New York, New York. This role serves as a key link between client stakeholders and delivery teams, guiding projects from initiation through completion while balancing timelines, budgets, quality expectations, and operational risks. The ideal candidate brings strong leadership, commercial awareness, and a proven ability to coordinate cross-functional teams in fast-moving environments.

Job Responsibility

  • Lead end-to-end delivery of technology projects, maintaining control of scope, schedule, cost, quality, communication, and overall execution
  • Build and maintain detailed project roadmaps, monitor milestones and dependencies, and keep stakeholders informed of progress, risks, and key decisions
  • Partner with clients, architects, and technical leads to clarify business objectives, prioritize upcoming work, and align releases with expected outcomes
  • Support validation and user acceptance activities by coordinating with client teams to confirm that delivered solutions meet business needs
  • Guide project teams through effective collaboration with quality assurance and documentation functions to strengthen delivery readiness and final output quality
  • Mentor and support team members, encourage accountability, address performance concerns, and help strengthen delivery capabilities across the group
  • Act as the primary escalation contact for delivery-related issues, driving timely resolution of blockers, conflicts, and cross-team concerns
  • Oversee change requests, risk mitigation planning, and financial performance to protect project profitability and delivery commitments
  • Foster strong client relationships by gathering feedback, communicating success factors to internal teams, and identifying opportunities for account growth
  • Ensure smooth coordination across sales, project leadership, and senior management, including effective transition from pre-sales into delivery execution

Requirements

  • 10+ years of project management experience, including ownership of fixed-price or fixed-bid engagements
  • PMP certification is required
  • Demonstrated success managing multiple concurrent projects with competing deadlines and priorities
  • Strong working knowledge of project delivery frameworks and tools, including Agile and Waterfall approaches
  • Experience overseeing project budgets, schedules, staffing plans, and resource allocation in client-facing environments
  • Excellent communication, negotiation, and problem-solving skills with the ability to work across technical and business teams
  • Ability to perform effectively in a fast-paced, evolving environment while maintaining delivery quality and client satisfaction
  • Bachelor’s degree in business, information technology, or a related discipline

What we offer

  • Access to top jobs
  • competitive compensation and benefits
  • free online training
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan for hired contract/temporary professionals
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