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Caledonian is seeking an experienced and motivated Delivery Manager to join our growing technology team. This is an exciting opportunity for a driven professional who is passionate about delivering high-quality IT solutions that support business growth and enhance customer and colleague experiences. Working across the Caledonian group, you will be responsible for managing the end-to-end delivery of IT projects, ensuring they are completed on time, within scope and budget, and aligned with business objectives. You will collaborate closely with stakeholders across the organisation, third-party suppliers and internal technical teams in a dynamic and fast-paced environment. As a Delivery Manager, you will play a key role in supporting digital transformation initiatives and continuous improvement across our systems and processes.
Job Responsibility:
Managing the full project lifecycle from initiation through to delivery and post-implementation review
Planning, scheduling and coordinating project activities, resources and dependencies
Working closely with business stakeholders to understand requirements and translate them into clear project plans
Managing risks, issues and change control processes effectively
Coordinating internal teams and external suppliers to ensure successful project outcomes
Monitoring project progress, budgets and timelines, providing regular updates to stakeholders
Ensuring projects adhere to agreed governance, quality standards and best practices
Supporting the adoption of new systems and processes through effective communication and change management
Complying with company policies, procedures and relevant IT and data security standards
Requirements:
Proven experience managing IT or digital projects in a structured environment
Strong planning, organisational and problem-solving skills
Excellent communication skills with the ability to engage both technical and non-technical stakeholders
Confident managing multiple priorities in a fast-paced environment
Collaborative, professional and solutions-focused approach
Strong attention to detail and a commitment to delivering high-quality outcomes
Ideally hold a relevant project management qualification (e.g. PRINCE2, Agile, PMP), though equivalent experience will be considered
What we offer:
30 days annual leave, including bank holidays
A paid day off for your birthday
Significant employee discounts on Caledonian and partner holiday products
Company pension scheme
Hybrid or flexible working options (role dependent)
Ongoing training, development and career progression opportunities within Caledonian