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Delivery Manager

AmerisourceBergen

Location:
Poland, Lublin

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role owns the delivery of our implementations, upgrades, change controls and any other significant project delivery through agile project management methodologies. Delivery Managers are critical to successfully growing Cencora by creating predictable and efficient project plans and processes to support our customers’ needs. The role requires a multi-disciplinary approach to problem solving across processes, people, data, and technology. This role will be expected to interact and build relationships with internal and external subject matter experts, business process owners, throughout Cencora to make things happen. The ability to understand and translate business needs into functional requirements and the ability to adhere to and champion processes are essential.

Job Responsibility:

Accountable for ensuring we are confident in the solution offered and it can be delivered to scope, time, cost and quality
Accountable for the creation and maintenance of project documentation with contributions made from across the functional Cencora teams
Accountable for the execution and monitoring of the delivery project plan ensuring tasks, timelines, resources and dependencies are clearly defined and known across the Customer and Cencora project team
Accountable for managing any risks and issues, taking ownership of minimising risk and closing out issues promptly and satisfactory relating to delivery projects
Accountable for Customer ‘hypercare’ post implementation, upgrades and change controls, ensuring any issues are resolved satisfactorily prior to project being closed out and fully handed to Customer Success Team
Accountable for tracking project progress, KPIs, and delivery health using tools like Jira or Confluence
Contributor to effective system validation ensuring configuration and system performance is as expected, never knowingly passing a defect to minimise impact to Customer once live
Contributor to system based continuous process improvement focusing on improvements to user experience or process improvement
Actively participates in the Customer Success and Delivery Team, sharing and re-applying skills and knowledge and bringing in best practice
The employee agrees to take over additional reasonable tasks that align with their abilities, if required

Requirements:

Preferably educated to bachelor’s degree level, relevant industry experience will be considered
Minimum of 2 year experience working with cross-functional teams
Minimum of 1 year proven track record of working in a customer facing role
Preferably understanding the regulatory environment (GxP)
Preferably experienced in people management

Additional Information:

Job Posted:
December 18, 2025

Employment Type:

Fulltime

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