Delivery Manager Job at Tyfone

Delivery Manager

Tyfone

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

110000.00 - 115000.00 USD / Year

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Job Description:

Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital finance and payments. Our digital solutions empower individuals, families, and businesses to simplify and make it easier to manage their financial lives, achieve their financial goals, and improve their financial health. Our solutions power digital services for banks and credit unions across the U.S.

Job Responsibility:

Act as a strategic technology consultant, connecting customers, Tyfone product teams, and internal stakeholders to provide actionable insights, optimize solution implementations, and ensure exceptional end-user experiences
Own end-to-end delivery of complex projects, including defining scope, creating detailed project schedules and deliverables, planning, estimation, task allocation, status reporting, and coordination with customers, third parties, and internal teams
Track and manage project milestones, risks, and customer-reported issues
communicate status, issues, and mitigation plans clearly and proactively to all project stakeholders
Maintain comprehensive project documentation, including meeting agendas and minutes, scope amendments, configuration documentation, and key customer communications for all managed projects
Serve as the primary point of contact for assigned clients throughout the implementation lifecycle and post-launch, hosting recurring customer calls, coordinating with account management, and traveling onsite to customer facilities when needed to drive execution and strengthen relationships
Work closely with Product, Development, and Engineering teams to investigate and resolve complex customer issues, ensuring timely, high-quality solutions and clear customer communication
Navigate challenging business situations and lead productive conversations among vendors, executives, and internal stakeholders, using diplomacy and clear communication to drive high-quality, value-focused outcomes
Stay current on emerging technologies and industry trends to ensure delivery of innovative, low-friction digital banking experiences across channels, drawing on proven strategies and best practices from other industries where applicable
Collaborate with peers and stakeholders to accelerate delivery timelines while preserving the quality and customization required for unique customer needs
Manage multiple concurrent delivery projects in a fast-paced environment, maintaining clear plans, schedules, task ownership, and risk/issue management to ensure on-time and successful delivery while leveraging Agile and waterfall methodologies and standard SDLC practices
Coordinate project dependencies across customers, third parties, and internal teams, using tools such as JIRA, Microsoft Project, Wrike, and Salesforce to track work and provide proactive, transparent progress updates to both internal and external stakeholders, and to inform ongoing process improvements and best practices

Requirements:

Around 10 years of overall experience
At least 5 years of experience in software delivery & project management
Experience in delivery of SaaS products
Finance domain and US market knowledge is highly desirable
Strong technical knowledge of software development methodologies (including Agile and waterfall methodologies) and technologies
Excellent leadership, communication, and interpersonal skills
Ability to manage multiple projects and priorities in a fast-paced environment
Experience with project management tools, such as JIRA, Microsoft Project or similar tools
Strong problem-solving and decision-making skills
Familiarity with software development life cycle (SDLC) and software testing methodologies
Excellent written and verbal communication skills
Flexible work hours
PMP or similar certifications
JIRA, Microsoft Project, Wrike, Salesforce

Additional Information:

Job Posted:
February 01, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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