Delivery Manager - Public Services Job at PA Consulting (London)

Delivery Manager - Public Sector - Consultant Analyst

Ready to take charge and steer projects towards success with your proven deliver...

Location

United Kingdom , London

Salary:

Not provided

PA Consulting

Expiration Date

Until further notice

Requirements

At least 2 years' experience in agile delivery consulting or related roles
Experience and knowledge of estimating, scoping and delivering products, services, and outcomes using a variety of delivery techniques and methods
Experience of working in technical/engineering projects using Agile Delivery methods
Analytical mindset with the ability to identify and solve problems, and to make informed decisions
Excellent communication skills, both written and verbal, with the ability to present complex information to clients and stakeholders in a clear and concise manner
Strong interpersonal skills, enabling successful collaboration with stakeholders across all levels

Job Responsibility

Play a role in the formation and running of high performing cross functional teams
Deliver products and projects using the appropriate methodology
Set the bar/example of what great Delivery Management looks like
Lead stakeholder engagement activities, facilitating collaboration and communication among all participants
Develop your own delivery expertise even further through a range of on-the-job learning, training, and formal qualifications

What we offer

Health and lifestyle perks accompanying private healthcare
25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
Generous company pension scheme
Opportunity to get involved with community and charity-based initiatives
Annual performance-based bonus
PA share ownership
Tax efficient benefits (cycle to work, give as you earn)

Fulltime

Sr. Manager, Consulting Services, US Public Sector, NGFW/SASE (Active Clearance)

As the Senior Professional Services Manager for NGFW/SASE, you will be a critica...

Location

United States , Reston

Salary:

178000.00 - 245500.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

7+ years leading and scaling Professional Services or Customer Success teams responsible for the successful deployment and ongoing operation of complex enterprise security architectures
5+ years of experience in a management role overseeing technical consultants, architects, Customer Success Engineers or Resident Engineers/Extended Expertise staff, with teams of 10+ technical resources
Proven expertise in managing the full Professional Services or Customer Success project lifecycle from pre-sales through to successful project closeout and revenue recognition
Strong foundational understanding of Internet security concepts and products, with a deep demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components
Demonstrated experience running a profitable Professional Services or Customer Success business, including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates
Experience with Professional Services Automation tools (e.g., Clarizen, Kantata), Sales Management tools (e.g., Salesforce), and Business Intelligence tools (e.g., Tableau)
Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients
Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership
Bachelor’s Degree or equivalent military experience
Ability to travel up to 25% domestically to customer sites and internal business meetings

Job Responsibility

Serve as the Professional Services leader for your team, ensuring service delivery exceeds customer expectations and drives high levels of customer engagement
Own the comprehensive financial and operational management of the business, which includes executing all activities tied to defined goals such as accelerating backlog retirement and ensuring accurate revenue
Drive operational excellence and ensure consistent operational discipline and accurate reporting, including ownership of key business metrics such as utilization and customer satisfaction
Ensure your team is appropriately staffed and has the necessary capacity to achieve quarterly goals, effectively managing a diverse mix of delivery resources to achieve optimal efficiency
Champion the integration of AI/ML tools to optimize internal Professional Services operations, drive efficiency in service delivery, and develop innovative execution strategies to increase team productivity
Collaborate with sales leadership, product, portfolio, and support teams, acting as the Professional Services liaison to enable client success
Build strong customer relationships and act as the point of contact for successfully handling customer escalations to maintain high satisfaction
Focus on the efficient delivery of standardized professional service offerings to accelerate the customer's time-to-value (TTV) and enforce high-quality delivery methodologies

What we offer

restricted stock units
bonus

Fulltime

Technical Program Manager, AI Delivery for Public Sector & Defence

We're seeking an experienced Technical Program Manager to join Cohere's customer...

Location

Canada , Toronto; Ottawa

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

7+ years of experience as a Technical or Engineering Program Manager
At least 2 years in customer-facing technical delivery and operations for enterprise-grade software or AI/ML solutions
Experience working with government, defence, or heavily regulated customers (public sector, defence contractors)
Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements
Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
Deep understanding of how government organizations procure, evaluate, and deploy technology
Familiarity with Canadian government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
Understanding of defence and national security considerations in AI deployment
Eligible to obtain Canadian government security clearance (Top Secret preferred)

Job Responsibility

Own end-to-end technical program delivery for Canadian public sector and defence customers, from initial deployment through production scaling
Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
Navigate government procurement processes, RFP responses, and contractual technical obligations
Provide clear, timely, and objective communication across Cohere's engineering organization, customer stakeholders, and government leadership
Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
Present technical roadmaps and status updates to senior government officials and departmental executives
Represent Cohere's technical capabilities in sensitive government and defence contexts
Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)

Fulltime

Delivery Manager-managed Services

The Delivery Manager - Managed Services will lead the operational delivery of En...

Location

United States , Rockville

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree, or four (4) additional years of experience in lieu of a degree
Minimum 12 years of experience in IT project management, delivery leadership, enterprise IT team leadership, or delivery of professional IT services supporting Federal Government clients
Minimum 3 years of experience leading or coordinating cross-functional teams (e.g., engineering, operations, and service delivery) in mission-driven environments, with responsibility for delivery outcomes, prioritization, and stakeholder coordination
Minimum 3 years of experience across at least three IT disciplines such as infrastructure, cloud platforms, storage, application development, and operations or engineering services, with the ability to integrate solutions across domains
Minimum 3 years of experience contributing to or leading IT strategy development or execution, including the adoption or scaling of modern practices such as DevOps, infrastructure as code, and/or microservices-based architectures, with measurable impact on delivery speed, reliability, or operational efficiency
Ability to obtain a Public Trust
Must live within 60 miles of the client site in Rockville, MD.

Job Responsibility

Provide day-to-day leadership, team management, and oversight of project execution and service delivery for Enterprise Hosting services
Ensure Enterprise Hosting service delivery remains aligned with program objectives and customer priorities
Collaborate closely with direct reports, the user community, and government leadership to identify new hosting services and capabilities, including the resources required to implement and sustain them
Deliver clear and transparent communication on project timelines, resource needs, risks, and service status across organizational and technical boundaries
Establish and sustain a culture of continuous improvement, innovation, and value-driven service delivery across the Enterprise Hosting team
Work with technical leads and team members to manage and prioritize backlogs, translate customer requirements into actionable tasks, and validate completed work prior to delivery to the customer.

Fulltime

Public Cloud Manage Services Associated Manager

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong hands-on experience in AWS and Microsoft Azure
Solid knowledge of VMware full stack (vSphere, NSX, vSAN, vCloud Director)
Experience in managed services operations and service delivery
Good understanding of cloud security, networking, and governance
Leadership and team coordination experience
Strong communication and stakeholder management skills
Good experience on DevOps platform and Infrastructure as code
Bachelor’s degree in computer science or engineering
5+ years of experience in similar experience

Job Responsibility

Manage and oversee daily operations for managed services across AWS, Azure, and VMware stack
Ensure high availability, performance, and security of cloud environments
Lead incident, problem, and change management processes
Collaborate with customers to understand requirements and provide optimal cloud solutions
Drive continuous improvement and automation initiatives
Support architecture alignment with best practices
Parodic meeting with our external customers to discuss their environment status
Working based on ITIL standard for incident management, problem management and change management

Fulltime

P3M Manager — Project Manager (Integrations & Technology Delivery)

We are seeking an experienced P3M professional with strong integration delivery ...

Location

United Kingdom , London

Salary:

Not provided

Business Integration Partners

Expiration Date

Until further notice

Requirements

Proven experience delivering integration-heavy ERP or Finance transformation programmes, ideally involving Microsoft Dynamics 365 environments
Strong programme and project management capability within complex multi-vendor delivery environments
Ability to manage multiple concurrent work packages with differing delivery plans, stakeholders, and risks
Strong vendor management and negotiation skills, with confidence holding delivery partners accountable
Understanding of enterprise integration patterns and tooling (non-hands-on build), including: APIs, webhooks, event-driven architecture, message queues
EDI/SFTP and ETL integrations
Azure integration services including Logic Apps, Functions, Service Bus, and API Management
Power Platform connectors, Dual Write, and Dataverse
Excellent stakeholder management and communication skills, with the ability to translate technical complexity into clear actions and executive updates
Strong organisational, analytical, and decision-making capability

Job Responsibility

Build and maintain integrated workstream delivery plans, managing milestones, dependencies, and critical paths across integration activities
Lead delivery governance ceremonies including stand-ups, RAID reviews, dependency sessions, and stage gate forums across the integrations backlog
Manage day-to-day engagement with system integrators, software vendors, and data providers, ensuring SOW deliverables, SLAs, and handoffs are achieved while proactively challenging timelines and removing blockers
Coordinate environment readiness across DEV, TEST, UAT, and PROD environments
Manage test cycles, release calendars, change control processes, cutover rehearsals, and go-live execution runbooks
Proactively manage risks, assumptions, issues, and dependencies, escalating with clear options, impacts, and recommendations
Align business SMEs, product owners, architects, and external partners to ensure coordinated delivery across programmes
Provide clear, structured updates to senior stakeholders and programme governance forums
Ensure integrations meet required security, performance, resilience, monitoring, and operational supportability standards, including landing support models and runbooks
Coordinate closely with Data Migration and Reporting teams on interface data contracts, reconciliation activities, and defect triage

What we offer

Be part of a global, innovative, and collaborative team
Opportunity to work with industry leaders and shape the future of consulting
Competitive compensation and benefits package
Professional development and career growth opportunities
A culture that values diversity, inclusion, and employee well-being

Fulltime

Public Sector Program Manager / Customer Success Manager

Lead technical delivery, customer success, and relationship management with our ...

Location

United States , Ft. Bragg, Fayetteville

Salary:

Not provided

Unstructured

Expiration Date

Until further notice

Requirements

3–5 years of program management or customer success experience in public sector environments, preferably supporting the U.S. Department of Defense
Established relationship with USSOCOM and/or its components, gained through prior military service or direct business engagement
Ability to work regularly onsite in or near Fort Bragg, NC
Active SECRET clearance (TS/SCI eligibility strongly preferred)
Strong understanding of federal procurement, compliance, and delivery requirements
Experience reviewing and managing contracts, SLAs, and deliverables
Familiarity with machine learning, AI, or enterprise software integrations
Excellent communication skills to bridge technical and non-technical stakeholders
Proven ability to manage complex, multi-stakeholder programs with competing priorities
Ability to identify and pursue expansion opportunities within accounts, partnering closely with the account manager on growth initiatives

Job Responsibility

Own the end-to-end program delivery lifecycle for public sector accounts, particularly within the U.S. Department of Defense and Special Operations community, ensuring milestones, deliverables, and timelines are met
Navigate cross-functional coordination with product, engineering, and solutions teams to deliver tailored solutions
Ensure programs align with customer missions, security requirements, and compliance frameworks
Act as the primary point of contact for public sector customers, building trusted partnerships that drive adoption and long-term value
Proactively collaborate with account managers to identify expansion opportunities and help customers unlock the full potential of the Unstructured platform
Own contract execution, including reviewing deliverables, ensuring compliance, and coordinating with internal stakeholders on contractual obligations
Manage subcontracts, build effective partner relationships, navigate procurement processes, and ensure adherence to federal standards
Guide customers through the implementation and integration of Unstructured solutions within existing workflows and environments
Translate technical capabilities into clear mission impact for both technical and non-technical stakeholders
Represent the voice of the customer internally, providing actionable insights to inform product roadmap and prioritization decisions

What we offer

Company offsites
Best-in-tech swag
Tools needed to do your best work
Medical, dental, and vision coverage from day one
Life and disability insurance
Unlimited PTO
Flexible parental leave
401(k) options
Competitive referral incentives.

Fulltime

Tax Manager - Public

We are looking for an accomplished tax leader to join our team, bringing deep pu...

Location

United States , Clemmons

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

10+ years of public accounting or related tax experience, including leadership responsibility for complex client engagements
Strong background in corporate tax returns, annual income tax provision work, and multi-entity tax planning
Proficiency with CCH Axcess, Engagement, and related tax software
Knowledge of entity formation and the tax implications of various organizational structures
Demonstrated ability to manage client relationships and communicate complex tax concepts clearly to diverse stakeholders
Proven experience leading, mentoring, and developing tax professionals in a collaborative environment
Bachelor’s degree in accounting or related field required
CPA or EA certification required
CPA or EA pending combined with an MBA or MST may be considered

Job Responsibility

Advise individual and business clients on tax matters, aligning planning strategies with their financial priorities and long-term objectives
Oversee the preparation and review of complex tax filings, ensuring accuracy, timeliness, and adherence to applicable regulations
Lead client engagements from planning through delivery, providing practical recommendations that address compliance requirements and strategic opportunities
Partner with accounting and wealth professionals to develop coordinated solutions involving estate considerations, trust-related planning, and tax-efficient entity structures
Mentor and develop tax team members by offering technical guidance, reviewing work product, and supporting career growth
Strengthen collaboration across teams and offices to promote consistent service quality and effective execution on client engagements
Evaluate corporate tax positions, income tax provisions, and sales tax matters to help clients make informed business decisions
Support operational excellence by improving engagement workflows, maintaining high quality standards, and contributing to the continued growth of the practice

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

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Delivery Manager - Public Services

Job Description

Job Responsibility

Requirements

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