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Randstad Logo Randstad · IT - Administration

Delivery Lead

United Kingdom, City of London 450.00 - 580.00 GBP / Day · Job Posted June 29, 2026

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Job Description

As a Delivery Lead, you will be responsible for leading the end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments. You will ensure service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through up-selling or cross-selling. You are expected to be a subject matter expert with deep knowledge and experience, possessing strong influencing and advisory skills. Engaging with multiple teams, you will be responsible for team decisions and providing solutions to problems that apply across multiple teams as well as business area challenges.

Job Responsibility

  • Leading the end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments
  • Ensuring service quality and efficiency while managing delivery outcomes
  • Identifying opportunities for follow-on work through up-selling or cross-selling
  • Shaping delivery approaches and frameworks aligned with corporate strategic objectives
  • Influencing and collaborating with stakeholders across functions to elevate service quality, remove bottlenecks, and drive delivery efficiency
  • Leading proactive risk identification and mitigation to safeguard project outcomes, protect financial margins, and secure contractual commitments
  • Driving ongoing process optimization to enhance delivery workflows, velocity, and customer satisfaction
  • Championing innovative delivery methods and promoting best practices across the service delivery organization.

Requirements

  • Subject matter expert with deep knowledge and experience
  • Strong influencing and advisory skills
  • Experience engaging with multiple teams and making team decisions
  • Ability to provide solutions to problems that apply across multiple teams and business areas.
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