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Delivery Lead IT – Salesforce

India, Pune · Job Posted March 05, 2026
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Job Responsibility

  • User Management
  • System Configuration
  • Automation
  • Data Management
  • Reporting and Analytics
  • User Support and Training
  • Security and Compliance
  • Platform Maintenance and Upgrades
  • Documentation and training
  • Backlog management
  • Testing and quality assurance
  • Continuous improvement

Requirements

  • Setting up new user accounts, managing profiles, roles, and permissions
  • Customizing objects, fields, page layouts, and workflows
  • Building and implementing automation tools
  • Importing, exporting, cleaning, and maintaining data integrity
  • Creating and managing dashboards and reports
  • Providing ongoing support to users, troubleshooting issues, and developing training materials
  • Implementing and maintaining security measures
  • Performing routine maintenance, applying system upgrades
  • Create technical documentation and provide training
  • Own and prioritize the product backlog, translating business requirements into actionable user stories
  • Coordinate User Acceptance Testing (UAT)
  • Monitor system performance, gather user feedback, and identify opportunities for enhancement

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