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Delivery Lead – Public Sector

United Kingdom, London · Job Posted May 16, 2026
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Job Description

NTT DATA is seeking a Delivery Lead responsible for delivering a major workstream within a complex Central Government IT transformation programme. Accountable for high-risk, high-value digital/IT delivery. Operates across the full product/service lifecycle. Acts as an escalation point and leader within the delivery team. The role is fully accountable for end-to-end delivery of the workstream, plus financial performance, client satisfaction, and identification / development of future opportunities.

Job Responsibility

  • Lead complex delivery, with accountability for governance, quality and financial outcomes.
  • Work effectively as part of a supplier ecosystem, managing dependencies to enable successful delivery.
  • Maintain a proactive, “no surprises” delivery culture with strong forecasting, risk management, and transparent stakeholder reporting.
  • Achieve high client satisfaction through consistent, high-quality delivery and collaborative ways of working.
  • Act as a senior escalation point, resolving complex workstream-level commercial, operational, and delivery challenges.
  • Budgeting, forecasting and cost control for the workstream.
  • Manage obligations within the contract.
  • Support business development activity, including cost modelling, delivery assurance and mobilization.
  • Proactively manage risks, issues, dependencies, change control, quality, and configuration management.
  • Ensure robust application of project governance, assurance, and reporting frameworks.
  • Implement and monitor KPIs aligned to client outcomes and business objectives.
  • Operate within Central Government processes including GDS Service Standards and Technical Code of Practice.
  • Lead a major workstream with cross-disciplinary, distributed teams across internal service lines and partner ecosystems.
  • Drive high-performance team culture through structured objective setting, feedback, development, and performance management.
  • Secure and mobilise appropriate resources in collaboration with Practices and Service Lines.
  • Foster continuous improvement, innovation, and knowledge sharing to deliver measurable benefits for clients and the business.

Requirements

  • Proven track record of leading complex Government sector programmes
  • Led large-scale transformation and policy-driven digital services (tax, compliance)
  • Demonstrated success managing distributed, multi-supplier, and client-side teams.
  • Advanced stakeholder management, negotiation, and conflict resolution capabilities.
  • Strong commercial acumen, including financial modelling, margin management, and experience across multiple contracting approaches.
  • Deep understanding of UK Government procurement and governance frameworks.
  • Practical experience with Agile, Scaled Agile, MSP, and hybrid delivery methodologies.
  • Ability to manage ambiguity and risk with a forward-looking, solution-oriented mindset.
  • Must be eligible to obtain UK Security Clearance (SC)

Nice to have

Experience working on data migration programmes

What we offer

  • Range of tailored benefits that support your physical, emotional, and financial wellbeing
  • Continuous growth and development opportunities
  • Opportunity to have flexible work options
  • Disability Confident Committed Employer

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