Delivery Governance Specialist Job at Vodafone (Newbury)

Service Delivery Governance Specialist

The Service Delivery Governance Specialist at NTT DATA is a pivotal role focused...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Seasoned knowledge of governance frameworks such as ITIL (Information Technology Infrastructure Library)
Seasoned analytical and problem-solving skills, with the ability to identify and address service delivery gaps and improvement opportunities
Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at various levels
Detail-oriented mindset, with a focus on accuracy and quality in all aspects of work
Seasoned project management skills, with the ability to effectively prioritize tasks, manage multiple initiatives, and meet deadlines
Bachelor's degree or equivalent in Business Management, Internal Auditing, Compliance or a related field
Seasoned relevant experience in service delivery governance, service management, or a related role, with a strong understanding of IT service management principles and practices

Job Responsibility

Supports document review and management and controls and manages changes to standard operating procedure
Proactively identifies potential risks and vulnerabilities in service delivery processes and contributes to the development and implementation of strategies to mitigate these risks
Supports governance of execution of automation projects
Facilitate service delivery audits and assist in the implementation of audit recommendations. Successful renewal of ISO certifications on ISO 9001, ISO 20000-1, ISO 27001 and ISO 22301
Regularly tracks and analyzes key performance indicators (KPIs) to evaluate service delivery performance against defined targets and identify areas for improvement
Participates in service reviews and contributes insights and recommendations for process enhancements and optimization and drives continuous improvement initiatives
Proactively identifies and mitigates service delivery risks, ensuring compliance with regulatory requirements, industry standards, and internal policies
Develops and implements a robust governance framework to monitor and manages service delivery operations, ensuring alignment with organizational goals and objectives
Sets up a governance structure to ensure features and capabilities of the platform and tools along with its support processes are enabling the delivery of business outcomes
Adheres to utilization tracking across cross functional teams

Fulltime

Governance and Project Delivery Specialist

We are seeking a specialist to lead governance and process optimisation for cent...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong communicator with well-developed negotiation abilities
Comfortable working across diverse functional areas and cultural environments
Systematic, customer-focused, and able to work independently using sound judgement
Experienced in telecommunications or IT, with several years in a similar field
Knowledgeable in ITIL, ETOM, and project management methodologies such as PRINCE2, PMI, or PMP
Skilled in managing project budgets up to €5M
Capable of influencing engineering delivery efficiency and managing risks that impact service stability
Equipped with a high level of project management capability and knowledge of IT and telco infrastructure
Analytical, open-minded, solution-oriented, and able to contribute to long-term datacentre and network transformation initiatives

Job Responsibility

Continuously review and enhance process standards to achieve optimal delivery efficiency
Establish and refine reporting processes that support clear communication and effective escalation paths
Improve project management methodologies and standards to strengthen delivery outcomes across the organisation
Develop, enhance, and maintain support tools that enable the team’s operational efficiency
Contribute to effective budget management by designing and maintaining streamlined financial processes
Support project management activities, delivering expertise and best-practice guidance to team members and stakeholders
Manage governance responsibilities across COIS systems that influence network, customer, and service strategy outcomes
Engage with cross-functional teams across markets to facilitate harmonised architectural and delivery approaches

What we offer

Opportunity to work on large-scale European transformation initiatives
Exposure to multi-country, cross-functional stakeholders
Development of advanced governance, reporting, and project management skills
Experience in cloud, network, and telco-related engineering environments
A role with strategic influence over key COIS systems supporting network and customer strategy

Governance and Project Delivery Specialist

We are seeking a Governance and Project Delivery Specialist to lead the governan...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong communicator with excellent negotiation skills
Customer-oriented with a systematic approach to work
Capable of working across multi-functional and cultural boundaries
Demonstrates strong individual thinking and sound judgement
Holds a degree or equivalent experience
Brings several years of professional experience in telecommunications or IT
Knowledgeable in ITIL, ETOM, and project management techniques (e.g. Prince2, PMI, PMP)
Possesses high-level project management skills and deep understanding of IT and Telco infrastructure

Job Responsibility

Continuously review and improve process standards to maximise delivery efficiency
Establish effective reporting and escalation processes to support communication
Refine project management methodologies and standards for optimal project execution
Develop and enhance support tools for team management
Implement efficient budget management processes to meet financial goals
Manage project budgets under €5 million
Stimulate European efficiency through timely and quality delivery

What we offer

Opportunity to lead governance and transformation initiatives across multiple markets
Exposure to strategic planning and delivery of critical engineering projects
Collaborative work environment with cross-functional and international teams
Chance to influence European network architecture and delivery approaches
Be part of a team driving innovation in Telco infrastructure and services

New

Sr. P2P Engagement & Governance Specialist

The Senior P2P Engagement & Governance Specialist is responsible for end-end P2P...

Location

Playa Vista

Salary:

65790.00 - 121728.00 USD / Year

Activision

Expiration Date

Until further notice

Requirements

4+ years of experience in business operations, finance operations, process management, program management, or process improvement
Experience working within a Purchase-to-Pay (P2P) and/or Accounts Payable environment
Proven experience managing or partnering with outsourced service providers or managed services
Demonstrated experience in process improvement, operational governance, or workflow design
Bachelor’s degree in Business, Finance, or related field (or equivalent experience)
Strong understanding of end-to-end P2P / AP processes and operational controls
Proficiency in PowerPoint and ability to develop executive-level presentations
Experience with data-driven decision-making and cross-functional communication
Strong communicator with ability to influence across all levels of the organization
Comfortable working in ambiguous, fast-changing environments

Job Responsibility

Govern outsourced P2P operations by monitoring KPIs, SLAs, and service delivery performance to ensure accountability and operational excellence
Drive continuous improvement initiatives by identifying process inefficiencies, conducting root cause analysis, and implementing scalable solutions
Partner with Finance, Procurement, Treasury, Compliance, and business stakeholders to ensure alignment of P2P operations with enterprise objectives
Build and maintain strong controls environments while ensuring adherence to policies, procedures, and audit requirements
Influence cross-functional partners and managed service providers to deliver against agreed operational outcomes without direct authority
Develop and deliver training programs to business groups to improve understanding and adoption of P2P processes
Monitor system performance and communication channels to ensure smooth end-to-end invoice and payment processing
Lead or contribute to cross-functional process improvement initiatives and transformation projects

What we offer

Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
401(k) with Company match, tuition reimbursement, charitable donation matching
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance

Fulltime

DGM/Senior Manager- Project Delivery Specialist

We are seeking a skilled and detail-oriented individual to lead and deliver larg...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Demonstrated experience in delivering complex projects in a structured and organised manner
Strong stakeholder management and communication skills, with the ability to collaborate across diverse teams
Analytical mindset with the ability to make informed decisions based on data and insights
Adaptable and resilient, able to work effectively in a fast-paced and evolving environment
Familiarity with project management methodologies and tools
Committed to delivering high-quality outcomes and continuous improvement

Job Responsibility

Lead end-to-end project delivery, from initiation through to closure, ensuring adherence to scope, timelines, and financial targets
Collaborate with stakeholders across business and technology teams to define project requirements and deliverables
Monitor and manage project risks, issues, and dependencies with a proactive and solution-focused approach
Track and report project progress, providing clear updates to stakeholders and leadership
Drive continuous improvement by identifying opportunities to enhance processes and delivery efficiency
Ensure compliance with organisational standards, governance frameworks, and quality benchmarks

What we offer

Opportunity to work on large-scale, global transformation programmes
Exposure to cross-functional collaboration within an international ecosystem
A supportive environment that encourages continuous learning and development
Access to innovative tools, technologies, and best practices in project delivery

Fulltime

Data Protection Governance Specialist (FTC)

Collinson is the global, privately-owned company dedicated to helping the world ...

Location

United Kingdom , London

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Hold accredited qualifications in information governance, records management and/or data protection (BCS/CIPP), or equivalent gained in relevant experience
Expert knowledge of data protection and applicable legislation across multiple jurisdictions, information security controls and compliance management
Proven experience in advising and/or implementing data protection compliance programmes in complex environments
Able to explain data protection risks clearly and in non-technical language to the business and how they apply
Proven project management skills with a focus on delivery and results
A thorough understanding of best practice in risk management and compliance frameworks
Ability to interpret information, identify risk and provide feedback in a clear and concise manner
Attention to detail and able to interpret information, make sound decisions and take ownership of issues to resolution
Excellent interpersonal and communication skills, both written and oral
Organized, time management skills and an ability to work under pressure and flexibly to meet business deadlines

Job Responsibility

Support the maintenance and enhancement of Collinson’s data protection compliance framework, ensuring policies, standards, procedures and guidance remain accurate, practical and aligned to applicable data protection laws
Review, update and develop data protection policies, process documents, templates, playbooks, checklists and internal guidance materials
Work with the Group DPO and wider Data Protection team to improve the structure, consistency and accessibility of core data protection documentation
Support the embedding of data protection governance processes across the business, including clear ownership, escalation routes, approval flows and evidence of compliance
Assist with the implementation and ongoing improvement of the organisation’s data protection accountability framework, including alignment with recognised regulatory expectations such as the ICO Accountability Framework
Help maintain key data protection governance records, including policy registers, control trackers, action logs, compliance evidence and framework maturity assessments
Support the development of practical guidance for business stakeholders on topics such as lawful basis, transparency, retention, international transfers, DPIAs, process management, records of processing and data protection by design and by default
Assist in identifying gaps, inconsistencies, or outdated materials within the existing data protection framework and propose proportionate improvements
Work with stakeholders across various business functions to gather information and support the implementation of framework improvements
Support the preparation of data protection reporting materials, including progress updates, risk summaries, action plans and governance dashboards

Fulltime

Payroll Delivery Specialist

In this Payroll Specialist role you will manage end‑to‑end payroll activities fo...

Location

United Kingdom , Northampton

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Proven payroll experience, with solid European payroll delivery expertise
Ability to handle complex payroll issues, work under pressure, and meet strict deadlines
Prioritisation skills, self-discipline, and motivation to succeed in a fast-paced environment
Clear and confident communication with stakeholders at all levels
Attention to detail and accuracy during high-volume periods
Experience using ADP system

Job Responsibility

Manage end-to-end payroll activities for a portfolio of European countries, with a strong focus on France and Belgium, ensuring the timely and accurate delivery of monthly payrolls
Handle BAU payroll operations, including resolving customer queries, validating changes to employee pay, completing monthly controls, and supporting HR Operations teams to meet SLA commitments
Carry out quarterly activities such as internal audits, reconciliation checks, and governance reviews
Act as a key point of contact for internal stakeholders and third-party payroll providers, supporting system changes, maintaining documentation, and ensuring all time-management, screening, and monthly sign-off processes are completed accurately and on time
Support continuous improvement initiatives by identifying process optimisation opportunities, maintaining compliance standards, and contributing to the professionalisation of European payroll operations
Act with strong attention to detail, proactively managing risk events and overpayment recovery processes while ensuring all payroll controls are executed correctly

Fulltime

Planning and Delivery Specialist

You'll step into a career-defining opportunity where transformation isn't just a...

Location

United Kingdom , Newbury

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experience supporting transformation programmes, PMO, or operational change initiatives
Strong organisational skills with the ability to manage multiple priorities in a dynamic environment
Excellent attention to detail, with confidence in maintaining accurate reports and documentation
Experience working with Agile methodologies, with familiarity across Waterfall or hybrid approaches
Proven ability to track progress, milestones, risks, and dependencies across multiple initiatives
Strong communication and stakeholder coordination skills, with the ability to engage across different teams
Hands-on experience with delivery and planning tools such as Jira, Excel, and PowerPoint
Understanding of service operations and business processes within a telecoms environment (preferred)

Job Responsibility

Support the end-to-end management of the Business Operations transformation portfolio, helping bring ideas from planning through to delivery
Coordinate prioritisation and planning activities, ensuring the right initiatives are delivered at the right time
Maintain clear delivery plans, milestones, and progress tracking to keep everything on course
Enable strong governance by supporting forums, reporting processes, and structured updates to stakeholders
Track risks, issues, and dependencies, proactively identifying potential challenges and supporting mitigation plans
Ensure alignment between planning and delivery, helping teams stay focused on outcomes and priorities
Partner closely with value teams to ensure initiatives deliver against commercial targets and business goals
Continuously improve delivery processes, bringing ideas to enhance efficiency, consistency, and impact
Maintain accurate planning documentation and use tools to create visibility across the portfolio

What we offer

Excellent basic salary plus bonus and Vodafone benefits
Up to 28 days off plus bank holidays
Paid time for charity work
Discounts
Vouchers
Pension plan
Learning tools
Parental leave policies

Fulltime

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Delivery Governance Specialist

Job Description

Job Responsibility

Requirements

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