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Main Purpose of Role: Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service.
Job Responsibility
To ensure that the deliveries are made safely, efficiently and on time
To proactively deal with any customer concerns at the point of delivery
To ensure that all delivery paperwork is completed and left with the Customer
To effectively manage your time to ensure that your route is cost and time efficient whilst also considering customer requirements
To manage your vehicle to ensure that it is clean, tidy and safe to drive
Driving safely and with due care and attention at all times, complying with all road traffic regulations
Maintaining knowledge of the company’s product to enable basic customer advice when required
To be a ‘champion’ of the Company brand
To build established customer relationships
To continuously develop and improve both yourself and the business
To comply with Company policy and best practise in security, legal and regulatory compliance
To ensure that all H&S responsibilities are fulfilled and that the team’s (including the role holder), visitors and contractors safety and welfare is maintained
To complete any other duties as required from time to time
Requirements
Full Driving License
Knowledge of geographical area covered by the role
Previous experience with driving and delivery role
Customer service experience helpful
Delivering customer orders on time
Ensuring that the deliveries are prioritised giving consideration to location, time and customer requirements
Dealing with customer queries by directing to the relevant person
Having a clean and tidy appearance and van
What we offer
Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays