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NTTDATA’s State, Local, and Education Division seeks a Delivery Director of Services Delivery & Support to provide strategic direction, lead teams, and oversee execution. The selected candidate will need to have the talent and background of managing Digital Transformation as well as Application Transformation into a Cloud Platform. This role will build strong partnerships with agencies and clients, drive transformation goals, and improve operational efficiency by managing IT resources. The Director will also collaborate with senior leaders to deliver integrated IT services and solutions. This leader will maintain a customer-oriented approach, act with urgency, and prioritize quality, value, and timely delivery. The role involves directing the technical execution of multiple, concurrent solutions while following software development lifecycle standards and supporting a positive employee experience. The Delivery Director will have a dotted-line reporting relationship with the Account Director.
Job Responsibility:
Serving alongside a Senior Account Director and team to establish enterprise strategic direction and policies
identify areas of opportunity for improved productivity and efficiency by maintaining a high level of technical and management knowledge
Providing senior executive-level expertise and technical guidance to major, large-scale innovation programs and projects
Collaborating across cross-functional organizations to identify opportunities to leverage common strategies, workstreams, and solutions as well as extend the adoption of statewide standards
Partnering with appropriate finance and budget teams to direct allocations, understand organizational financial health, and respond to budgetary requests and challenges as delegated
organizational and people leadership
providing technical advice
overseeing design and development
managing resources
maintaining documentation
conducting code reviews
handling release management
ensuring security and accessibility compliance
offering technical support for platform-based solutions
Requirements:
A minimum of ten (10) years minimum of overall application development experience with in-depth experience in the project development life cycle from design to implementation and delivery
A minimum of five (5) years of experience managing and developing people on technical teams
Prior experience delivering Service Oriented Architectures
Prior experience managing in house, cloud, and vendor managing large portfolio of IT Services
Exceptional experience with Network Fiber and Installation of Fiber
ITIL V4 Certification
Minimum bachelor’s degree or Equivalent Relative Experience
Nice to have:
Prior experience with large-scale service delivery management
Prior experience with executive level stakeholder management
Project Manager Certification
Certification from one of the Large-Scale Cloud Management Platforms