Delivery Director Jobs

Edvantis

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Category:
IT - Administration

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Not provided

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Job Description:

We’re opening the position of a Delivery Director in our company. The candidate will play a key role in meeting revenue, profitability, and quality targets within our existing accounts through the efficient management and support of Account Management and Production.

Job Responsibility:

Define vision and mission for the Delivery Division in accordance with the company strategy
Work with the Executive Team to identify key strategic business priorities and opportunities
Formulate and implement the strategic plan for the Delivery Department
Define, maintain, and constantly improve the business model and respective business processes
Ensure high levels of customer satisfaction by developing unique service promises and delivering on those promises
Support the overall company pre-sales strategy and engagement process
Develop and maintain an appropriate organizational structure of the department that supports business needs
Lead, guide, direct, and evaluate the work of the Delivery Department specialists
Define and recommend objectives in each area of the Delivery
Review and approve adequate plans for the control of planned outputs, production efficiency, and customer service
Explore innovative ideas and solutions to meet Client’s needs
Review and approve the setting of budgets throughout the Delivery
Coordinate and collaborate with other company divisions in establishing and carrying out the responsibilities and meeting the company goals
Monitor and maintain delivery profit margins on existing projects
Achieve the company’s profitability goals and requirements as determined by the strategic plan

Requirements:

5+ years of project/department/division management experience in the IT industry
Experience in managing large complex projects (100+ participants)
Ability to travel to the Client’s headquarters (Europe, the USA) may be required
Strategic visionary with the experience to tactically interpret and direct tactical application within fast-paced business environments
Strong customer focus and established experience with implementation and analysis of business processes
Significant knowledge of business and economic environment, as well as industry trends and issues
Strong analytic and business process skills
Ability to assess complex situations and make trade-off decisions
Ability to handle high volume of inputs
Good skills in staff development, feedback, strong influence, time and project management, budget development, and general management
Strong financial acumen and understanding of forecasting, revenue reporting and project management financials
Strong initiative position
Self-motivation ability
Optimistic and confident mindset
Flexibility
Stress resistance and patience
Ability to effectively work as part of a team
Persistence and goal orientation
Exceptional listening and communication skills
English level – Advanced or higher

What we offer:

Remote-first work model with flexible working hours (we provide all equipment)
Comfortable and fully equipped offices in Lviv and Rzeszów
Competitive compensation with regular performance reviews
18 paid vacation days per year + all state holidays
12 days of paid sick leave per year without a medical certificate + extra paid leave for blood donation
Medical insurance with an affordable family coverage option
Mental health program which includes free and confidential consultations with a psychologist
English, German, and Polish language courses
Corporate subscription to learning platforms, regular meetups and webinars
Friendly team that values accountability, innovation, teamwork, and customer satisfaction
Inclusive environment where everyone feels valued and treated equally. We proudly partner with VeteranHub to support Ukrainian veterans
We are committed to supporting Ukraine and actively participate in charity initiatives

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Delivery Director