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Delivery Director

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Edvantis

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IT - Administration

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Salary:

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Job Description:

We’re opening the position of a Delivery Director in our company. The candidate will play a key role in meeting revenue, profitability, and quality targets within our existing accounts through the efficient management and support of Account Management and Production.

Job Responsibility:

  • Define vision and mission for the Delivery Division in accordance with the company strategy
  • Work with the Executive Team to identify key strategic business priorities and opportunities
  • Formulate and implement the strategic plan for the Delivery Department
  • Define, maintain, and constantly improve the business model and respective business processes
  • Ensure high levels of customer satisfaction by developing unique service promises and delivering on those promises
  • Support the overall company pre-sales strategy and engagement process
  • Develop and maintain an appropriate organizational structure of the department that supports business needs
  • Lead, guide, direct, and evaluate the work of the Delivery Department specialists
  • Define and recommend objectives in each area of the Delivery
  • Review and approve adequate plans for the control of planned outputs, production efficiency, and customer service
  • Explore innovative ideas and solutions to meet Client’s needs
  • Review and approve the setting of budgets throughout the Delivery
  • Coordinate and collaborate with other company divisions in establishing and carrying out the responsibilities and meeting the company goals
  • Monitor and maintain delivery profit margins on existing projects
  • Achieve the company’s profitability goals and requirements as determined by the strategic plan

Requirements:

  • 5+ years of project/department/division management experience in the IT industry
  • Experience in managing large complex projects (100+ participants)
  • Ability to travel to the Client’s headquarters (Europe, the USA) may be required
  • Strategic visionary with the experience to tactically interpret and direct tactical application within fast-paced business environments
  • Strong customer focus and established experience with implementation and analysis of business processes
  • Significant knowledge of business and economic environment, as well as industry trends and issues
  • Strong analytic and business process skills
  • Ability to assess complex situations and make trade-off decisions
  • Ability to handle high volume of inputs
  • Good skills in staff development, feedback, strong influence, time and project management, budget development, and general management
  • Strong financial acumen and understanding of forecasting, revenue reporting and project management financials
  • Strong initiative position
  • Self-motivation ability
  • Optimistic and confident mindset
  • Flexibility
  • Stress resistance and patience
  • Ability to effectively work as part of a team
  • Persistence and goal orientation
  • Exceptional listening and communication skills
  • English level – Advanced or higher
What we offer:
  • Remote-first work model with flexible working hours (we provide all equipment)
  • Comfortable and fully equipped offices in Lviv and Rzeszów
  • Competitive compensation with regular performance reviews
  • 18 paid vacation days per year + all state holidays
  • 12 days of paid sick leave per year without a medical certificate + extra paid leave for blood donation
  • Medical insurance with an affordable family coverage option
  • Mental health program which includes free and confidential consultations with a psychologist
  • English, German, and Polish language courses
  • Corporate subscription to learning platforms, regular meetups and webinars
  • Friendly team that values accountability, innovation, teamwork, and customer satisfaction
  • Inclusive environment where everyone feels valued and treated equally. We proudly partner with VeteranHub to support Ukrainian veterans
  • We are committed to supporting Ukraine and actively participate in charity initiatives

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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