Delivery Director Job at SmartOSC (Hà Nội)

Delivery Director

SmartOSC

Location:
Vietnam , Hà Nội

Category:
IT - Administration

Contract Type:
Not provided

Salary:

8000.00 USD / Month

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Job Description:

Role Overview: The Delivery Director – Banking Division will take full ownership of the end-to-end delivery of all projects within the banking portfolio. This role ensures that every engagement is executed on time, within scope and budget, and at the highest standards of quality and compliance. You will lead a large cross-functional delivery organization—including project managers, delivery managers, and technical teams—and work closely with the Technical Director to ensure that all solutions are feasible, secure, and aligned with best practices in the banking industry.

Job Responsibility:

Develop and implement the delivery strategy of FIB to align with company objectives while offering high standards of service and customer satisfaction
Oversee the delivery portfolio for all banking and financial services projects, ensuring success across scope, schedule, cost, and quality metrics
Ensure alignment between project scope, deliverables, and customer expectations
Manage client escalation and delivery issues with hands-on involvement where necessary
Lead and mentor teams of delivery managers, project managers, and other delivery professionals in FIB
Training, hiring resources for the FIB
Serve as the executive point of contact for key banking clients, ensuring client satisfaction, risk mitigation, and long-term partnership success
Provide strategic insights and recommendations to enhance the value delivered to clients
Manage resource allocation across projects to ensure optimal utilization and efficiency
Plan and forecast resource needs, balancing workload, availability, and skill sets to meet project demands
Develop and manage the division/department budget, ensuring cost-effective project execution
Responsible for financial performance, including divisions’ profitability, and implementing corrective actions as needed to achieve financial targets
Represent the FIB Group in executive leadership meetings and strategic initiatives

Requirements:

Bachelor’s degree in Computer Science, Software Engineering, or a related field
Minimum 10 years of experience in project management or delivery roles in IT/digital projects, with at least 5 years in a leadership position
Ability to manage teams on a day-to-day basis with a minimum of 50 people
Ability to assess and manage risks at a project/organizational level
Proven track record in managing multi-million-dollar digital transformation programs for banks or financial institutions
Deep understanding of banking processes, compliance requirements, and digital banking technologies
Strong leadership, organizational, and stakeholder management skills
Excellent communication and client engagement skills, capable of managing C-level relationships
Experience in agile delivery, enterprise PMO governance, and distributed global teams

Nice to have:

PMP, PgMP, or equivalent project management certification is a plus
Demonstrated success in implementing process improvements and driving efficiency within delivery teams

What we offer:

Attractive salary package: up to USD 8,000/month
Salary review twice a year
Flexible working hours
Premium health care
Working in One of the largest digital transformation agencies – A professional English environment
Free English, Japanese, and professional training packages
Firm’s Certified Qualifications Sponsorship for career development
Annual company trip inside or outside Vietnam
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

Additional Information:

Job Posted:
January 07, 2026

Expiration:
January 31, 2026

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