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NTT DATA is seeking a Senior Delivery Director responsible for delivering large, complex IT programmes or services end-to-end within the Central Government Sector. Accountable for high-risk, high-value digital/IT delivery. Operates across the full product/service lifecycle. Acts as a senior escalation point and leader within delivery teams. The role carries full accountability for end-to-end programme delivery, financial performance, client satisfaction, and strategic growth across portfolios exceeding £50m. You will operate as a trusted advisor to CXO-level stakeholders, ensuring high-quality, predictable delivery while driving commercial value and long-term partnership growth.
Job Responsibility:
Lead large-scale, complex Government technology portfolios (£30m+) with full accountability for delivery performance, governance, quality, and financial outcomes
Oversee multiple concurrent programmes and projects, ensuring alignment to client strategy and contractual commitments
Maintain a proactive, “no surprises” delivery culture with strong forecasting, risk management, and transparent stakeholder reporting
Build and sustain trusted, senior-level relationships (CXO and Director-level) within Government organisations
Achieve high client satisfaction through consistent, high-quality delivery and strategic partnership
Act as a senior escalation point, resolving complex commercial, operational, and delivery challenges
Own programme financial performance, including budget control, margin management, forecasting, and cost modelling
Manage contractual obligations across a range of contracting models within public sector frameworks
Support pre-sales and bid activity, ensuring delivery validation, mobilisation readiness, and realistic commercial modelling
Collaborate with Client Partners to identify and drive growth and account expansion opportunities
Ensure robust application of project governance, assurance, and reporting frameworks
Implement and monitor KPIs aligned to client outcomes and business objectives