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The Delivery Coordinator supports all day‑to‑day sales operations while delivering exceptional customer service. This dynamic role assists with showroom and boat show setup, cleaning, minor rigging, unloading and staging boats, administrative tasks, photography, and website postings. The position reports to the Sales Lead or General Manager.
Job Responsibility:
Deliver sold boats both on-site & off-site to customers and conduct training
Conduct check in process for new boats and notate any warranty or shipping damage
Unload new boats and send appropriate paperwork to Sales associate
Transfer inventory between multiple store locations
Upsell and demonstrate aftermarket accessories
Keep all inventory on display clean and in showroom selling condition
Ensure delivery boats are in clean and delivery ready condition
Answer phones, respond to emails, and greet customers
Maintain a clean and professional sales environment
Assist Sales Lead with administrative work
Daily use of CRM system
Requirements:
Excellent organizational skills
Outstanding verbal and written communication and people skills
Ability to Multitask
Superior understanding of MS Office/MS Excel and various business software
Ability to work cohesively in a team environment
Problem solving and strategic thinking
Proficiency with basic mathematics
Persuasiveness
Adequate knowledge of boats and boating safety
Nice to have:
Experience operating tractors, forklifts, or other heavy equipment
Prior experience in a customer-facing or sales support role
Familiarity with CRM systems and basic administrative tasks
Understanding of boat mechanics, electronics, and maintenance
What we offer:
medical
dental
vision
paid vacation
401k (up to 4% match)
Health Savings Account (with company contribution)