Delivery Consultant EMEA Job at Airtable (London)

Technical Success Manager

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

France , Toulouse

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

Bachelor’s/Master's Degree in technology or business/management
7+ years of professional experience, preferably in customer success management, relationship management, delivery management, consulting or enterprise delivery
3+ years of experience in the software industry, preferably in SaaS companies in EMEA
Ability to effectively liaise with customers and regional teams/leadership
Ability to effectively present technical presentations
Flexibility in working hours to accommodate our global presence
Fluent English – Mandatory (read/write/speak)
Native French speaker – Required

Job Responsibility

Focus on the customer’s continuous interactions with JFrog, the customer’s lifetime value, and the associated NPS/CSAT scores
Assist our customers in creating an adoption/rollout plan to ensure they are confident in successfully socializing and embedding the JFrog Platform
Provide Service to the JFrog Sales team by focusing on customers’ strategy, and make sure the JFrog Platform helps customers achieve their goals, enabling the JFrog Sales account manager to be there when customers need them and to get renewals, upsells done on time
Formulate and deliver projects by collaborating with JFrog customers based on agreed-upon timelines
Work with the Solution Engineering and Professional Services teams to ensure all customers complete their projects timely and successfully
Monitor the customer's health and their perception of the JFrog brand by becoming a Platform Health Expert
By effectively communicating technical knowledge and operational excellence to customers on best practice and ensuring they maintain a healthy platform
Be the first point of escalation
Develop a full understanding of the JFrog Platform, including: The value proposition and sales messaging
Out-of-the-box reporting where needed

New

Manager, Technical Services

We are growing our Customer department! We are looking for a Manager, Technical ...

Location

Canada , Toronto

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

5+ years in technical consulting, solutions engineering, implementation engineering, technical onboarding, or a similar customer facing technical role in B2B SaaS, including enterprise customers
2+ years leading, managing, or mentoring technical team members in a high accountability environment
Hands on experience designing, implementing, and troubleshooting identity and provisioning solutions, including: SAML 2.0 and or OIDC
At least one major IdP such as Entra ID, Okta, Ping, or ADFS
SCIM provisioning and directory or group mapping patterns
Strong fundamentals in email and domain configuration, including SPF, DKIM, DMARC, and DNS
Experience with integrations using REST APIs and or webhooks, including API authentication patterns such as OAuth2 or token based auth
Ability to read technical artifacts and guide execution, including logs, API responses, JSON payloads, and basic troubleshooting workflows
Familiarity with HTML, CSS, and JavaScript or TypeScript, especially in the context of templates or lightweight front end work

Job Responsibility

Lead and develop the North American Technical Consultants in North America, including hiring, coaching, performance management, and career development
Own team operating rhythm and capacity planning, including meetings, shifts, responsibilities, and coverage needed to meet SLAs and internal targets
Partner with cross functional stakeholders to manage complex escalations using structured root cause analysis and prevention, and ensure a clear handoff from the technical onboarding phase into the Customer Success phase
Own technical delivery quality for NA onboarding and paid technical services
Serve as the technical escalation point for high complexity issues, guiding structured troubleshooting, clear customer communication, and durable fixes
Standardize repeatable approaches, playbooks, and templates for common technical workflows
Partner with Implementation Consultants, Sales, and Customer Success to determine feasible technical solutions and reasonable implementation timelines
Collaborate with Product and Support to identify recurring technical issues and drive improvements in tooling, documentation, and product readiness
Implement and improve KPIs such as Time to Value, utilization rate, escalation rate, and services margin to grow the technical consulting entity into a revenue generating team
Build clarity and consistency in how technical services are positioned, delivered, and measured across onboarding and growth engagements

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $2400
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance $50, from fitness to mental health, hobbies to relaxation
Support - we’re offering a RRSP plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Volunteer Day - you’ll get one day off per year for supporting a social project

Fulltime

New

Manager, Technical Services

We are looking for a Manager, Technical Services in our NYC office. In this role...

Location

United States , New York

Salary:

110000.00 - 130000.00 USD / Year

Staffbase

Expiration Date

Until further notice

Requirements

5+ years in technical consulting, solutions engineering, implementation engineering, technical onboarding, or a similar customer facing technical role in B2B SaaS, including enterprise customers
2+ years leading, managing, or mentoring technical team members in a high accountability environment
Hands on experience designing, implementing, and troubleshooting identity and provisioning solutions, including: SAML 2.0 and or OIDC
At least one major IdP such as Entra ID, Okta, Ping, or ADFS
SCIM provisioning and directory or group mapping patterns
Strong fundamentals in email and domain configuration, including SPF, DKIM, DMARC, and DNS
Experience with integrations using REST APIs and or webhooks, including API authentication patterns such as OAuth2 or token based auth
Ability to read technical artifacts and guide execution, including logs, API responses, JSON payloads, and basic troubleshooting workflows
Familiarity with HTML, CSS, and JavaScript or TypeScript, especially in the context of templates or lightweight front end work

Job Responsibility

Lead and develop the North American Technical Consultants in North America, including hiring, coaching, performance management, and career development
Own team operating rhythm and capacity planning, including meetings, shifts, responsibilities, and coverage needed to meet SLAs and internal targets
Partner with cross functional stakeholders to manage complex escalations using structured root cause analysis and prevention, and ensure a clear handoff from the technical onboarding phase into the Customer Success phase
Own technical delivery quality for NA onboarding and paid technical services
Serve as the technical escalation point for high complexity issues, guiding structured troubleshooting, clear customer communication, and durable fixes
Standardize repeatable approaches, playbooks, and templates for common technical workflows
Partner with Implementation Consultants, Sales, and Customer Success to determine feasible technical solutions and reasonable implementation timelines
Collaborate with Product and Support to identify recurring technical issues and drive improvements in tooling, documentation, and product readiness
Implement and improve KPIs such as Time to Value, utilization rate, escalation rate, and services margin to grow the technical consulting entity into a revenue generating team
Build clarity and consistency in how technical services are positioned, delivered, and measured across onboarding and growth engagements

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance $40, from fitness to mental health, hobbies to relaxation
Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Volunteer Day - you’ll get one day off per year for supporting a social project

Fulltime

New

Manager, Technical Services NA

We are growing our Customer department! We are looking for a Manager, Technical ...

Location

United States , Minneapolis–Saint Paul

Salary:

110000.00 - 130000.00 USD / Year

Staffbase

Expiration Date

Until further notice

Requirements

5+ years in technical consulting, solutions engineering, implementation engineering, technical onboarding, or a similar customer facing technical role in B2B SaaS, including enterprise customers
2+ years leading, managing, or mentoring technical team members in a high accountability environment
Hands on experience designing, implementing, and troubleshooting identity and provisioning solutions, including: SAML 2.0 and or OIDC
At least one major IdP such as Entra ID, Okta, Ping, or ADFS
SCIM provisioning and directory or group mapping patterns
Strong fundamentals in email and domain configuration, including SPF, DKIM, DMARC, and DNS
Experience with integrations using REST APIs and or webhooks, including API authentication patterns such as OAuth2 or token based auth
Ability to read technical artifacts and guide execution, including logs, API responses, JSON payloads, and basic troubleshooting workflows
Familiarity with HTML, CSS, and JavaScript or TypeScript, especially in the context of templates or lightweight front end work
Consulting and leadership skills

Job Responsibility

Lead and develop the North American Technical Consultants in North America, including hiring, coaching, performance management, and career development
Own team operating rhythm and capacity planning, including meetings, shifts, responsibilities, and coverage needed to meet SLAs and internal targets
Partner with cross functional stakeholders to manage complex escalations using structured root cause analysis and prevention, and ensure a clear handoff from the technical onboarding phase into the Customer Success phase
Own technical delivery quality for NA onboarding and paid technical services
Serve as the technical escalation point for high complexity issues, guiding structured troubleshooting, clear customer communication, and durable fixes
Standardize repeatable approaches, playbooks, and templates for common technical workflows
Partner with Implementation Consultants, Sales, and Customer Success to determine feasible technical solutions and reasonable implementation timelines
Collaborate with Product and Support to identify recurring technical issues and drive improvements in tooling, documentation, and product readiness
Implement and improve KPIs such as Time to Value, utilization rate, escalation rate, and services margin to grow the technical consulting entity into a revenue generating team
Build clarity and consistency in how technical services are positioned, delivered, and measured across onboarding and growth engagements

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance $40, from fitness to mental health, hobbies to relaxation
Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Volunteer Day - you’ll get one day off per year for supporting a social project

Fulltime

Business Development Executive

K2 University is seeking a driven and entrepreneurial Business Development Manag...

Location

Germany , Frankfurt am Main

Salary:

Not provided

K2 Partnering Solutions

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience in business, sales, IT, or a related field
5+ years of experience in SAP or Salesforce services, consulting, or enterprise technology solutions — experience in B2B sales or technical corporate training is a plus, but not required
Strong understanding of SAP or Salesforce ecosystems and business challenges in enterprise environments
Interest in transitioning into training and education sales, with a willingness to learn and develop in this area
Excellent communication, relationship-building, and presentation skills, with the ability to influence senior decision-makers
Self-starter with strong organizational skills and the ability to work independently in a fast-paced, remote-first environment
Willingness to travel as needed across EMEA to meet clients and support business development efforts

Job Responsibility

Develop and execute a strategic sales plan to grow K2 University’s SAP or Salesforce ATP programs across EMEA
Identify, qualify, and engage with enterprise clients to understand their training and workforce development needs
Build and manage a strong pipeline of prospects and key accounts through a consultative sales approach
Collaborate with internal teams (marketing, delivery, and sales operations) to ensure effective implementation of sales strategies and client satisfaction
Utilize networking, social selling, and direct outreach to generate leads and secure new business opportunities
Deliver persuasive presentations and proposals to senior stakeholders, including C-level executives
Stay current on SAP or Salesforce technologies, workforce trends, and competitor offerings to position K2 University effectively
Represent K2 University at key industry events and conferences to enhance visibility and grow business relationships

Fulltime

Business analyst - principal consultant

Lead impactful projects and grow your expertise in a dynamic, collaborative envi...

Location

Japan , Tokyo

Salary:

9000000.00 - 18000000.00 JPY / Year

Randstad

Expiration Date

August 11, 2026

Requirements

BE/ B Tech/ MCA/M Tech
Must have E2E delivery experience for a Transaction Reporting Regulation module
Must have deep knowledge of transaction reporting regulations in APAC, NA, and EMEA
Must have excellent Capital Markets knowledge, including various asset classes and products
Should understand Controls Frameworks, Exception Management, and Front-to-Back Testing
Must have excellent Agile skills, including managing ceremonies and creating Epics/User Stories
Strong experience in BA documentation (GAP Analysis, User Stories, Test Plans, E2E workflows, etc.)
Must "own" and "drive" all business analysis activities to ensure impactful project delivery
Collaborate with diverse stakeholders (Business, Ops, Legal, Tech) to finalize regulatory requirements
Should have experience in at least one of the following Capital Markets processes: Front Office

Job Responsibility

Lead the analysis of complex business problems and identify opportunities for improvement
Develop and implement innovative solutions to address critical business challenges
Collaborate with stakeholders to define project scope, objectives, and timelines
Manage project resources effectively and ensure projects are delivered on time and within budget
Communicate project progress and results clearly and concisely to stakeholders
Mentor and guide junior team members, fostering a culture of collaboration and learning

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日

Fulltime

New

Business Analyst - Principal Consultant

Lead impactful projects and grow your expertise in a dynamic, collaborative envi...

Location

Japan , Tokyo

Salary:

9000000.00 - 18000000.00 JPY / Year

Randstad

Expiration Date

August 11, 2026

Requirements

BE/ B Tech/ MCA/M Tech
Must have E2E delivery experience for a Transaction Reporting Regulation module
Must have deep knowledge of transaction reporting regulations in APAC, NA, and EMEA
Must have excellent Capital Markets knowledge, including various asset classes and products
Should understand Controls Frameworks, Exception Management, and Front-to-Back Testing
Must have excellent Agile skills, including managing ceremonies and creating Epics/User Stories
Strong experience in BA documentation (GAP Analysis, User Stories, Test Plans, E2E workflows, etc.)
Must "own" and "drive" all business analysis activities to ensure impactful project delivery
Collaborate with diverse stakeholders (Business, Ops, Legal, Tech) to finalize regulatory requirements
Should have experience in at least one of the following Capital Markets processes: Front Office, Middle Office, Back office (Clearing & Settlements), Regulatory Reporting (e.g., MIFID 2, EMIR)

Job Responsibility

Lead the analysis of complex business problems and identify opportunities for improvement
Develop and implement innovative solutions to address critical business challenges
Collaborate with stakeholders to define project scope, objectives, and timelines
Manage project resources effectively and ensure projects are delivered on time and within budget
Communicate project progress and results clearly and concisely to stakeholders
Mentor and guide junior team members, fostering a culture of collaboration and learning

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日

Fulltime

Associate Director, Commercial Learning & Capability Delivery – Enzymes Therapies

As Associate Director, Commercial Capability & Learning Delivery – Enzyme Therap...

Location

United Kingdom , London

Salary:

Not provided

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Science required, advanced degree preferred
Minimum of 7 years of demonstrated success in sales training and/or sales experience within biotech or specialty pharmaceutical areas (e.g., oncology, cardiovascular)
Extensive experience in designing and delivering Therapy Area and Product Training programs is required
Experience with product launches, specialty pharmaceutical environment/rare disease is strongly preferred
Proficient in leveraging Learning Management Systems to optimize training delivery and learner engagement
Capability Architect, not just a Trainer – Bring strong business acumen and systems thinking
Facilitation Excellence – An engaging presenter and coach
Instructional Design & Delivery Mastery – Deep expertise in adult learning principles
Scientifically Grounded: Demonstrates fluency in clinical data, disease state education, and product mechanisms of action
Business Impact Owner – Demonstrated expertise in defining and tracking KPIs

Job Responsibility

Spearhead the design and delivery of transformative capability programs for Enzyme Therapies across EMEA and APAC
Partner with global colleagues to co-develop the Global Learning Plan and translate it into a regional roadmap
Serve as a global-to-local connector, ensuring programs resonate regionally while scaling globally
Leverage AI-enabled tools and digital platforms to design and personalize curricula across modalities
Act as a competitive readiness shaper, co-developing regional contributions to the global playbook
Reinvent how virtual learning is delivered in the region
Cultivate strong partnerships with field, marketing, medical affairs, and market access leaders
Manage regional vendors, budgets, and contracts
Ensure all learning programs are designed, delivered, and validated in strict alignment with pharma compliance, regulation, and validation standards
Use learner feedback, business outcomes, and analytics to continuously improve program design and demonstrate measurable impact

Fulltime

Delivery Consultant EMEA

Airtable

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 05, 2025

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