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Delivery Consultants build tailored solutions for Airtable's largest enterprise customers that reduce their time to value, increase their product sophistication, and set them up for long-term success with the Airtable platform. The role combines innovative technology with experience and expertise to help clients achieve their goals quickly and sustainably at scale, delivering solutions that streamline processes and foster collaboration across the customer’s enterprise.
Job Responsibility:
Deeply understand clients' business processes, pain points, desired outcomes, and requirements
advise on best practices for integrating Airtable into their workflow and provide prescriptive recommendations on configuration
manage project plans for single consultant engagements, ensuring on-time delivery, risk mitigation, and regular project communications
collaborate with Services and Partner team members on larger engagements
develop solution architecture designs that align with clients' objectives and requirements
provide technical guidance and support to clients and internal teams throughout the implementation process
create documentation to support solution development and train customers on their new workflows
manage multiple implementations simultaneously, proactively communicating with stakeholders
surface trends and patterns across implementations, identifying best practices and creating resources
provide insights from customer implementations that help shape Airtable’s product roadmap
provide builder, end user training, and admin guidance
partner with Airtable Engagement Managers to validate scope for professional services engagements
Requirements:
Avid Airtable user with 2+ years of deep product experience
grasp of fundamental principles of database design
5+ years of experience in a professional services or consulting role
solid foundation of AI fluency (e.g., built or automated tasks using AI via custom scripts, GPT workflows, or Airtable automations enhanced by LLMs)
excellent project management and communication skills
confidence in prioritizing across concurrent and time-sensitive projects
strong communication skills for engaging stakeholders of varying seniority and technical backgrounds
detail-oriented and passionate about creating unique solutions to complex business problems
keen understanding of business workflows and comfort using process mapping tools
ability to distill complex or technical concepts and communicate them clearly
Nice to have:
Fluent French or German speaker
What we offer:
NHS coverage
supplemental insurance 100% covered (dependents covered at 85%)
competitive pension scheme
life insurance
paid leave and sick leave
complimentary mental health support via Modern Health
family planning support via Carrot (fertility, adoption, and surrogacy)
flexible and generous time off and sick time benefits
transportation & commuter benefits
monthly “Lifestyle Wallet” for personal fitness, pet care, nutrition coaching, etc.
supplemental reimbursement for Gender Affirmation procedures and services
legal services - access to online tools to legal forms
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