CrawlJobs Logo
Darwin Recruitment GmbH Logo Darwin Recruitment GmbH · IT - Administration

Delivery Chapter Lead

Netherlands, Den Haag 90000.00 EUR / Year · Job Posted March 20, 2026
Apply Position
Job Link Share

Job Description

Would you like to lead a group of senior delivery professionals without the burden of hands‑on delivery work yourself? Would you like to step into a role where you set the standards for performance, behaviour and professional growth across an entire delivery organisation? Would you like to have real authority, making decisions independently, handling escalations, and guiding teams through change? The organisation you’ll join is undergoing a major transformation of its IT structure. Expectations are high, visibility is constant, and the pace is fast. You’ll be stepping into a newly shaped leadership role where the core challenge is stabilising and strengthening delivery performance while the wider organisation continues to evolve. You are the person who creates calm, structure and clarity when things get noisy.

Job Responsibility

  • Owning line management, development and performance for all delivery professionals
  • Building a strong delivery community with clear expectations and career paths
  • Setting and maintaining behavioural and performance standards
  • Intervening early when quality or performance drops
  • Leading confidently through ambiguity and organisational change
  • Maintaining calm authority during escalations
  • Protecting teams from unnecessary distractions
  • Making decisions without needing consensus
  • Ensuring teams deliver sustainably, not just quickly

Requirements

  • Has proven senior line‑management experience in complex IT environments
  • Has managed senior delivery leads and professionals
  • Has experience guiding teams through reorganisations, scaling phases or structural change
  • Has handled structural underperformance, improvement trajectories and exit decisions
  • Can operate independently in a high‑pressure, politically complex environment
  • Is strong in senior stakeholder management
  • Brings high self‑awareness and reflective capability
  • Has experience working with distributed teams, including nearshore/offshore (e.g. India)
  • Must be based in the Netherlands (cannot offer visa or relocation support)
  • Ideally lives in the Randstad region

What we offer

  • Competitive salary up to €90.000 per year (including 8% holiday allowance)
  • 30 holidays
  • Mobility allowance
  • Pension plan
  • Discounts on several products
Darwin Recruitment GmbH - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Delivery Chapter Lead

8 matching positions

Chapter Lead Data Science

As a Chapter Lead you have a dual role. You build a strong-identity team that ap...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
220marketing.com Logo
220 Marketing Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in technical / business field (mathematics, engineering, computer science, econometrics or likewise)
  • Management experience in an Agile organization
  • Strong analytic skills
  • Experience as a data scientist in retail domain
  • Experience/ knowledge of the business of the Tribe you work in
  • A proven track record in analytics, backlog management and resource planning
  • Ability to lead teams of experts working in a highly complex and dynamic environment
  • Achieve optimum results by empowering teams
  • Passionate about developing teams to achieve craftmanship and personal development
  • A mindset that focusses on continuous improvement
Job Responsibility
Job Responsibility
  • Build a strong-identity team that apply their diverse skills and perspectives to achieve common goals
  • Actively perform the people management of your chapter members and further develop and safeguard their knowledge and craftsmanship
  • Spend majority of your time working together with your team as a contributor on delivery
  • Decide on allocation of your chapter members capacity for the global backlog delivery demand
  • Report to the Area Lead Retail Banking Analytics
  • Develop a view on the future of the DS capability craftsmanship and drive continues development of chapter members
  • Work closely with other Chapter Leads to discuss and align on required capabilities and capacity across chapters for delivery
  • Decide on allocation of capacity of your chapter members for the delivery of the global priorities
  • Steer and develop your chapter members to meet both their career goals and organisation's goals
  • Contribute to the success of projects by doing hands-on data scientist work
What we offer
What we offer
  • 14 days of welcome leave days even in your first year
  • Self-driven career opportunities
  • Personal growth & challenging work with endless opportunities
  • Informal, dynamic environment with innovative colleagues
  • Global projects and/or career opportunities
  • Various communication activities & celebrations
  • Comprehensive health insurance package for you and your beloved ones (spouse/children)
  • Private Pension plan for your future dreams
  • Fulltime
Read More
Arrow Right

Chapter Lead Data Science

As a Chapter Lead you have a dual role. You build a strong-identity team that ap...
Location
Location
Turkiye , Istanbul
Salary
Salary:
Not provided
ing.com Logo
ING
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Education: Bachelor's degree in technical / business field (mathematics, engineering, computer science, econometrics or likewise)
  • Experience: Management experience in an Agile organization
  • Strong analytic skills
  • Experience as a data scientist in retail domain
  • Experience/ knowledge of the business of the Tribe you work in
  • Competencies: A proven track record in analytics, backlog management and resource planning
  • Ability to lead teams of experts working in a highly complex and dynamic environment promoting awareness in others
  • Achieve optimum results by empowering teams
  • Passionate about developing teams to achieve craftmanship and personal development
  • A mindset that focusses on continuous improvement
Job Responsibility
Job Responsibility
  • Together with the Area/Tribe Lead and Product Lead develop a view on the future of the DS capability craftsmanship and drive continues development of your chapter members
  • Working closely together with the other Chapter Leads to discuss and align on required capabilities and capacity across chapters for delivery
  • Together with the Area/Tribe Lead, Product Lead and other People Leads, decide on the allocation of capacity of your chapter members for the delivery of the global priorities
  • Steer and develop your chapter members to meet both their career goals and the organisation’s goals, driving engagement and results via inspiring leadership
  • Contribute to the success of the projects you are assigned to by doing hands-on data scientist work
  • Hands-on and multiple retail DS project management in lending, personalization and pricing domains
  • Act as an expert on the craftmanship development needs for Data Science
  • Manage and report on the performance of a substantial, diverse team
  • set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these
  • Work with your colleagues on the (global) backlog deliveries
What we offer
What we offer
  • 14 days of welcome leave days even in your first year
  • Self-driven career opportunities
  • Personal growth & challenging work with endless opportunities
  • An informal, dynamic environment with innovative colleagues
  • Take a part in global projects and/or career opportunities
  • Various communication activities & celebrations
  • Comprehensive health insurance package for you and your beloved ones (spouse/children)
  • Private Pension plan for your future dreams
  • Fulltime
Read More
Arrow Right

SRE Chapter Lead

As Site Reliability Engineering Chapter Lead, you will own the development of SR...
Location
Location
Greece , Athens
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Computer Science, Engineering, or a related field
  • 5+ years of experience in Site Reliability Engineering, IT Operations, DevOps, or similar roles
  • 2–3+ years of experience coaching, mentoring, or leading technical communities or teams
  • Strong hands-on background in cloud platforms (e.g. AWS, GCP, Azure, OCI) and large‑scale systems
  • Proven expertise in monitoring, logging, and observability tools (e.g. Prometheus, Grafana, ELK stack)
  • Strong experience with CI/CD pipelines, automation, scripting (Python, Bash), and Infrastructure as Code (Terraform, Ansible)
  • Solid understanding of containerization and orchestration (Docker, Kubernetes)
  • Experience with incident & problem management, root cause analysis, and service resiliency design
  • Passion for continuous learning, knowledge sharing, and capability building
  • Agile mindset, able to foster collaboration and continuous improvement across squads
Job Responsibility
Job Responsibility
  • Guide and grow a community of SRE experts working within cross‑functional teams
  • Act as Chapter Product Owner for SRE practices, tooling, and skills development
  • Allocate SRE resources across teams based on seniority, priority, and business criticality
  • Organize chapter rituals to nurture best practices, knowledge sharing, and innovation in reliability engineering
  • Act as a servant leader, supporting organisational maturity and readiness rather than controlling delivery
  • Define, maintain, and harmonize SRE chapter principles and standards across the organization
  • Mentor and coach SREs, enabling growth in both technical depth and breadth
  • Promote and embed SRE principles such as SLIs/SLOs, error budgets, automation first mindset, and blameless postmortems
  • Ensure technical integrity and quality consistency across the full-service lifecycle (design, build, deploy, operate)
  • Drive continuous improvement of monitoring, alerting, observability, and incident/problem management practices
What we offer
What we offer
  • Award-winning work environment -certified #1 Top Employer in Greece
  • Competitive pay, bonus & remuneration package
  • Private Health & Medical Insurance
  • Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
  • Unlimited access to learning resources and trainings
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Spirit of Vodafone Day: one day each quarter dedicated to your personal development
  • Extra days off: Vodafone Day, Family Day, Volunteering Day
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
  • Special employee offers and discounts
  • Fulltime
Read More
Arrow Right

Software Engineering Manager (Backend Chapter Lead)

NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flig...
Location
Location
Poland , Gdansk
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of hands-on software engineering experience in backend development using C# / .NET with a deep understanding of distributed systems, software performance, databases, concurrency and data structures
  • Strong grasp of microservices architecture, REST APIs, ASP.NET Web API and AWS cloud-native principles. Ability to understand and review scalable systems design that can handle complex business logic
  • 4+ years of experience directly managing engineers, including performance management, hiring, compensation planning, and handling difficult conversations
  • Exceptional ability to translate complex technical concepts into business value for stakeholders and to bridge the gap between technical and non-technical teams
Job Responsibility
Job Responsibility
  • Define and maintain the backend technical vision, ensuring alignment with the broader architectural roadmap
  • Lead the "Community of Practice" for backend engineering. Enforce coding and testing standards, security best practices, code review guidelines and testing protocols to ensure craftsmanship and consistency across all squads
  • Actively participate in architectural reviews. Balance feature delivery with long-term technical health, advocating for the strategic reduction of technical debt and modernization of legacy systems
  • Champion a "You Build It, You Run It" culture. Drive initiatives to improve high availability, observability (logging, tracing, metrics), and reliability of backend services
  • Drive performance reviews and career development conversations. Mentor engineers from Junior to Senior levels, helping them navigate technical and organizational challenges
  • Collaborate with ART Trio (PM/SA/RTE) to ensure the right engineers are deployed to the right squads based on skills, business needs, and individual growth goals
  • Foster an inclusive environment where engineers feel safe to take calculated risks, voice dissent and innovate
What we offer
What we offer
  • Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
  • Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
  • Co-funding for meals and commuting
  • Access to the latest knowledge and technologies enabling professional development
  • Opportunity to work on international projects and collaborate with global teams, including occasional international travel
  • Private medical coverage for you and your family
  • Sport card
  • Mental health support platform
  • Life insurance for you and your family
  • Employee Stock Ownership Plan
  • Fulltime
Read More
Arrow Right

Software Engineering Manager (Backend Chapter Lead)

NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flig...
Location
Location
Poland , Gdansk
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of hands-on software engineering experience in backend development using C# / .NET with a deep understanding of distributed systems, software performance, databases, concurrency and data structures
  • Strong grasp of microservices architecture, REST APIs, ASP.NET Web API and AWS cloud-native principles. Ability to understand and review scalable systems design that can handle complex business logic
  • 4+ years of experience directly managing engineers, including performance management, hiring, compensation planning, and handling difficult conversations
  • Exceptional ability to translate complex technical concepts into business value for stakeholders and to bridge the gap between technical and non-technical teams
Job Responsibility
Job Responsibility
  • Define and maintain the backend technical vision, ensuring alignment with the broader architectural roadmap
  • Lead the "Community of Practice" for backend engineering. Enforce coding and testing standards, security best practices, code review guidelines and testing protocols to ensure craftsmanship and consistency across all squads
  • Actively participate in architectural reviews. Balance feature delivery with long-term technical health, advocating for the strategic reduction of technical debt and modernization of legacy systems
  • Champion a "You Build It, You Run It" culture. Drive initiatives to improve high availability, observability (logging, tracing, metrics), and reliability of backend services
  • Drive performance reviews and career development conversations. Mentor engineers from Junior to Senior levels, helping them navigate technical and organizational challenges
  • Collaborate with ART Trio (PM/SA/RTE) to ensure the right engineers are deployed to the right squads based on skills, business needs, and individual growth goals
  • Foster an inclusive environment where engineers feel safe to take calculated risks, voice dissent and innovate
What we offer
What we offer
  • Stable, full-time employment contract
  • Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
  • Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
  • Co-funding for meals and commuting
  • Access to the latest knowledge and technologies enabling professional development
  • Opportunity to work on international projects and collaborate with global teams, including occasional international travel
  • Private medical coverage for you and your family
  • Sport card
  • Mental health support platform
  • Life insurance for you and your family
  • Fulltime
Read More
Arrow Right

Mid-Market Account Manager

The Senior Mid Market Sales Executive must have prior experience selling enterpr...
Location
Location
United States
Salary
Salary:
85000.00 - 100000.00 USD / Year
blackline.com Logo
BlackLine
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of direct B2B software solution sales experience
  • Proven and consistent track record of building accurate sales pipelines and forecasts, and meeting and exceeding sales quotas
  • Flexible team player able to work in a fast-paced working environment with self-initiative
  • Excellent verbal and written communication skills
  • Candidate must be a strong hunter
  • Experience negotiating with C-level Executives and technology decision influencers, leveraging Value-Based Selling Techniques
  • Knowledgeable advisor to clients and prospects with a well-developed consultative selling style
  • Adhere to the highest standards of integrity and professionalism
  • Proven track record of achieving annual quota 1+ times and at least 6 quarters
  • Demonstrated exceptional understanding of the BlackLine Solution
Job Responsibility
Job Responsibility
  • Contribute as a member of the mid-market team to achieve the overall strategic group objectives
  • Establish effective sales strategies and tactics that result in new account business generation
  • Achieve or exceed monthly sales quotas, including deals closed, users added and conversion time
  • Meet prospecting and business development goals, including call volume and pipeline building
  • Convert prospects to clients by fielding pre-qualified opportunities, conducting discovery and building relationships, using best practices to maximize the sales process
  • Collaborate with demand generation and marketing to expand pipeline and increase sales velocity
  • Document daily activity in Salesforce and build and maintain accurate pipeline
  • Develop and maintain territory business plan and deliver accurate weekly, monthly and quarterly forecast commitments to sales management
  • Presentation development and delivery to all level of management including accounting professionals, C Level Finance Executives and IT
  • Ability to travel within North America 35% of the time to visit prospects in territory, regional events and conferences
What we offer
What we offer
  • short-term and long-term incentive programs
  • robust offering of benefit and wellness plans
  • Fulltime
Read More
Arrow Right

Business Transformation Lead

We are seeking a Business Transformation Lead to drive process design, maturity,...
Location
Location
Egypt , Giza
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in business transformation and continuous improvement (3-5 Years)
  • Degree in Engineering, Computer Science, or a related discipline
  • Strong expertise in Lean Six Sigma methodologies (Green Belt preferred)
  • Demonstrated experience with DMAIC, DFSS, and process optimisation frameworks
  • Solid understanding of Statistical Process Control and capability analysis
  • Experience with BPMS deployment and statistical tools such as Minitab or SPSS
  • Knowledge of Agile frameworks, particularly Spotify model structures
  • Understanding of project lifecycle management, PMO functions, and delivery methodologies
  • Strong stakeholder engagement and communication skills
  • Ability to analyse data, identify trends, and translate insights into action
Job Responsibility
Job Responsibility
  • Lead process design, development, and maturity initiatives across UK delivery functions
  • Conduct benefit case analysis and lead deep-dive process and requirement assessments
  • Develop and document current (as-is) and future (to-be) process states
  • Drive continuous improvement initiatives using Lean Six Sigma methodologies (DMAIC/DFSS)
  • Facilitate workshops to identify process inefficiencies and implement innovative solutions
  • Identify, document, and manage transformation dependencies, risks, and mitigation plans
  • Establish KPIs, SLAs, and performance metrics in collaboration with stakeholders
  • Deliver root cause analysis and data-driven insights to support decision-making
  • Lead improvement teams and maintain corrective action plans
  • Promote a culture of continuous improvement and innovation across teams
What we offer
What we offer
  • Opportunity to lead large-scale transformation initiatives across international markets
  • Exposure to end-to-end telecom delivery models and advanced Agile frameworks
  • Collaborative working environment with cross-functional global teams
  • Continuous learning through hands-on application of Lean Six Sigma and Agile methodologies
  • Involvement in strategic decision-making and business performance optimisation
  • Fulltime
Read More
Arrow Right

Regulatory Risk Officer

Citibank, N.A. seeks a Regulatory Risk Officer for its New York, NY location.
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s degree, or foreign equivalent, in Finance, Financial Engineering, Financial Mathematics, or a related field, and six (6) years of experience in the job offered or in a related quantitative occupation performing financial risk management in the financial services industry. Six (6) years of experience must include: Performing credit risk analytics and assessment using analytical or data management tools such as SQL, VBA, Advanced Excel, Tableau, Python
  • Applying Capital and Balance Sheet Management principles and frameworks including CCAR, CECL, Basel regulations, and Enterprise Risk Management frameworks
  • Utilizing project management skills to coordinate on enterprise risk initiatives, supporting both process improvements and delivering risk mitigation solutions
  • Leading project planning, milestone tracking, progress monitoring, and stakeholder communication using tools such as JIRA and dashboard reportings
  • Driving end-to-end execution of deliverables that enhance operational efficiency, strengthen risk controls, and support regulatory and audit processes
  • Applying statistical, quantitative, optimization techniques and analytical skills by leveraging tools such as SQL, VBA, Advanced Excel to analyze risk data, support business decision-making, uncover trends and root causes in key risk indicators, and identify emerging risks
  • and Delivering insights that strengthen governance, improve risk oversight and compliance with Basel and regulatory standards. In the alternative, employer will accept a Master’s degree and four (4) years of experience. Employer will accept pre- or post- Master’s degree experience. 40 hrs./wk.
Job Responsibility
Job Responsibility
  • Responsible for communicating implications of existing and opposed regulation and developing potential responses to executive management which includes regulations related to specific product or macro / systemic regulation, including standards to comply with Basel II / III, MiFID, U.S. Fed, Treasury, FDIC and regulations from other central banks and regulatory authorities. Provide risk strategic analytics and information management across Citibank products. Facilitate data-quality and controls for other teams and managers. Apply mathematical or statistical techniques to address practical issues in finance, such as derivative valuation, securities trading, risk management, or financial market regulation. Interpret results of financial analysis procedures. Develop core analytical capabilities or model libraries, using advanced statistical, quantitative, or econometric techniques. Develop mathematical or statistical models for risk management, asset optimization, pricing, or relative value analysis. Provide regulatory risk project management support (business requirements, analysis and testing) for delivery of regulatory solutions. (i.e. CECL, Part 30 core capabilities initiatives, stress test and CCAR regulatory requirements, etc.). Perform business analysis to respond to regulatory and business questions and provide portfolio insights. Perform data analysis to monitor and track data quality and completeness of data. Provide Project Management of various deliverables for Portfolio Risk Review chapter. Involvement in rationalization of EUCs (End User Computing) used for Portfolio Risk Reviews. Partner with Clients to understand and quickly respond to Client needs. Proactively seeks Client feedback to influence change throughout organization. Work with business users to gather business requirements and draft and co-ordinate approval for Business Requirement Documents (BRD). Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.
What we offer
What we offer
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right