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Delivery and Consulting Lead for Supply Chain Solutions

United States, Detroit Area, Michigan / Chicago, Illinois 130000.00 - 160000.00 USD / Year · Job Posted March 10, 2026
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Job Description

At Logistics Reply, you will step into a senior leadership role as Delivery and Consulting Lead for Supply Chain Solutions, responsible for the overall success, scalability, and financial performance of LEA Reply’s consulting and implementation services across North America. You will own delivery excellence across LEA Reply platform implementations, from project kickoff through go-live and post-go-live stabilization, ensuring projects are delivered on time, on budget, and aligned to customer business outcomes, while building a repeatable, scalable delivery model that supports our growth strategy. You will work closely with Sales, Product Management, Global Reply Delivery teams, and Partners to reduce delivery risk, improve margins, and develop long-term, referenceable customers.

Job Responsibility

  • Own end-to-end delivery of all LEA Reply implementations in North America (WMS, YMS, LMS, and related modules)
  • Define and enforce delivery governance, methodology, and quality standards aligned with global Reply frameworks
  • Build and scale the North American implementation team, including onboarding, training, structure, and performance management
  • Proactively manage delivery risk, escalations, and corrective action plans to ensure on-time, on-budget outcomes
  • Ensure solutions align with customer business objectives, ROI expectations, and operational realities, supporting late-stage sales and complex pursuits
  • Own services financial performance, including margin, utilization, forecasting, and delivery predictability
  • Oversee post–go-live stabilization and transition to Customer Success, driving satisfaction and long-term referenceability
  • Collaborate with global Reply teams and partners to balance capacity, share best practices, and ensure consistent customer experience

Requirements

  • 5 years of experience in supply chain software consulting or implementation leadership
  • Proven experience delivering WMS or supply chain execution system implementations
  • Proven knowledge of system architectures and modern technologies
  • Experience managing multi-site, enterprise, or global deployments
  • Strong team organization acumen with attention to financial aspects related to long-term projects
  • Executive-level communication and stakeholder management skills

Nice to have

  • Background in Food & Beverage, Grocery, Retail, Manufacturing, or 3PL
  • Experience working for a software vendor, SI, or global consulting organization
  • Experience with modular or microservices-based platforms
  • Familiarity with global delivery and near/offshore models

What we offer

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