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Deliverability Consultant - Mobile Messaging

bloomreach.com Logo

Bloomreach

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Location:
Slovakia

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

3000.00 EUR / Month
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Job Description:

As a Mobile Messaging Deliverability Consultant at Bloomreach, you will play a key role in ensuring our customers’ mobile messages are successfully delivered to end users. You’ll work closely with experienced team members across Deliverability, Product, and Engineering to support both the operational and technical aspects of mobile messaging delivery. This is a great opportunity for someone interested in messaging, compliance, and mobile marketing who wants to grow into a technical and strategic expert within the SMS and mobile messaging ecosystem.

Job Responsibility:

  • Support mobile messaging deliverability efforts: Help manage questions around Mobile Messaging delivery performance including delivery rates, error codes, filtering, and carrier rejections using internal tools and dashboards
  • Assist in identifying Mobile Messaging deliverability issues and escalating complex cases to senior team members
  • Carrier and aggregator support: Work with Mobile Messaging Vendors and carriers to help investigate delivery issues, blocking, or throughput limitations
  • Support the resolution of carrier specific deliverability and compliance challenges
  • Sender registration and compliance: Assist with sender registration processes including SMS, RCS and Whatsapp
  • Review messaging programs for compliance with carrier rules, CTIA guidelines, and opt in requirements
  • Performance monitoring and reporting: Track key performance indicators related to SMS deliverability and throughput
  • Help document trends, recurring issues, and improvement opportunities
  • Campaign and content guidance: Provide guidance on Mobile Message content, sending patterns, and frequency to help optimise deliverability and reduce filtering
  • Support best practices around opt in flows, keyword management, and user experience

Requirements:

  • Technical expertise: Troubleshoot and help resolve technical issues related to Mobile Messaging delivery and message routing
  • Assist with interpreting carrier error codes and delivery receipts
  • Technical expertise in mobile infrastructure: Strong understanding of mobile message sender type registering and setup
  • Understanding of data quality and complaint monitoring
  • Deliverability strategy & compliance: Compliance with global compliance regulations (CAN-SPAM, GDPR, CASL)
  • Familiarity with list hygiene and opt-in practices
  • Advising on mobile content, cadence, and audience targeting to support long-term deliverability
  • Analytical problem solving & adaptability: Interprets key mobile performance metrics (e.g. click, complaint, block) to diagnose issues
  • Conducts root cause analysis and uses partner portals
  • Identifies and resolves deliverability issues efficiently and proactively
  • Adapts to evolving carrier behaviors, policy changes, and leverages new technologies (e.g., AI) to improve performance
  • Communication, mentorship & project ownership: Ability to clearly explain technical issues to non-technical stakeholders
  • Skilled in providing actionable recommendations and documentation
  • Leads projects independently and mentors junior colleagues
  • Actively contributes to team performance and cross-functional collaboration
What we offer:
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget annually
  • Employee Assistance Program with counselors
  • Subscription to Calm app
  • ‘DisConnect’ days with additional day off each quarter
  • Sports, yoga, and meditation opportunities
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers
  • Restricted Stock Units or Stock Options
  • Company performance bonus
  • Employee referral bonus of up to $3,000
  • Work anniversary rewards

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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