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Delinquency Specialist I

United States, Richardson · Job Posted May 28, 2026
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Job Description

The Delinquency Specialist I position is responsible for processing delinquencies for homeowners associations. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America.

Job Responsibility

  • Set up and maintain delinquency statuses
  • Implementing delinquencies on a structured systematic approach per Association policy
  • Understand and explain account activity
  • Generate delinquency notices, export, and upload file to Print House
  • Review and approve Print House proofs
  • Prepare Lien and Release of Lien Notifications
  • Prepare attorney/collection agency packages
  • Enter reimbursable charges
  • Point of contact for collection attorney or agency
  • Interact with branch staff on status of accounts
  • Complete delinquency activities per policies, such as lien filings, title searches, and credit bureau filings
  • Manage late fees and late interest set up by branch in C3 association
  • Other duties as assigned

Requirements

  • High School Diploma or GED Required
  • 0 - 3 years of directly related or closely related experience
  • Perform calculations and analysis used in basic accounting
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
  • Knowledge of general office equipment (copier, fax, phone systems, etc.)
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
  • Professional communication skills (phone, interpersonal, written, verbal, etc.)
  • Professional customer service skills
  • Interpretation and completion of verbal and/or written instructions at a proficient level
  • Self-motivated, proactive, detail oriented and a team player
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