Delinquency Specialist I Job at Associa (Richardson)

Loan Documentation Specialist I

We are looking for a detail-oriented Loan Documentation Specialist I to support ...

Location

United States , Wayne

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in loan documentation, loan administration, or commercial lending support within a banking or financial services environment
Strong knowledge of loan closing processes, collateral documentation, due diligence practices, and compliance-related controls
Ability to manage multiple transactions at once while maintaining accuracy, organization, and attention to deadlines
Experience coordinating with lenders, operations teams, legal counsel, title partners, and other external stakeholders throughout the closing process
Proficiency with Microsoft Excel and comfort working with tracking tools, operational systems, and document repositories
Familiarity with real estate lending support tasks, including tax monitoring, flood certifications, insurance follow-up, and lien-related filings
Solid reconciliation and cash activity experience, including deposit balancing, suspense account review, and exception management
Strong communication, customer service, and procedural discipline with a commitment to quality and timely execution

Job Responsibility

Oversee a high-volume pipeline of new and renewed loan transactions, keeping milestones on track and driving timely completion of closing requirements
Conduct thorough due diligence reviews to confirm approvals, supporting documents, collateral records, and closing conditions are complete and properly documented
Prepare and distribute loan documentation packages to lenders, operations teams, and customers, ensuring accuracy, completeness, and prompt turnaround
Coordinate closing-day activities, including funds flow preparation, booking details, and confirmation that all documentation and collateral protections are in place
Partner with relationship managers, legal counsel, operations staff, title companies, and participating banks to align stakeholders and support compliant loan closings
Order and track third-party items such as tax service and flood certifications, while monitoring property tax status and related delinquencies on real estate-secured loans
Interpret key loan terms and enter critical information into workflow and operational tracking tools to support accurate loan boarding and servicing
Manage post-closing and collateral-related tasks, including filing lien records, reviewing continuation or termination needs, submitting recordable documents, and maintaining secure document storage
Reconcile good-faith deposit and suspense accounts, monitor aged differences, verify vendor invoices, and maintain accurate exception tracking and reporting
Upload and index loan records in the bank’s centralized repository according to document control standards and established procedures

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Services Specialist 2

Location

United States , Dallas

Salary:

Not provided

Baylor Scott & White Health

Expiration Date

Until further notice

Requirements

EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 1 Year of Experience
Strong listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette
Ability to adapt communication style to suit different audiences
Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful
Knowledge of patient registration procedures and documentation
Knowledge of medical insurance claims procedures and documentation
Needs to have thorough understanding of the Out of Network process
Skilled in the use of personal computers and related software applications
Skilled in preparing and maintaining patient records

Job Responsibility

Assists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries
Arranges follow-up visits and referral appointments
Registers patients by collecting and verifying insurance information
Verifies patient demographics and enters changes into computer system
Directs patients to appropriate waiting areas
Accepts payments for physician/clinic services according to established guidelines
Posts payments and enters charges into computer utilizing appropriate codes
Generates daily payment reports and verifies cash drawer against report
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities
Discusses financial arrangements with patients, as requested

What we offer

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Fulltime

Office Administrator

Associa is looking for an Office Administrator to join our team.The Office Admin...

Location

United States , Beaverton

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

3+ years of experience in a customer-facing role required
Experience in property management, HOA administration, residential services, or municipal/community-facing operations strongly preferred
Familiarity with HOA governance, compliance, and community standards a plus
Proficiency in Microsoft 365 required including Outlook, Excel, PowerPoint, and Bookings
Strong preference for candidates experienced with Weebly (or similar)
Skilled at drafting communications, updates, and event/announcement content
Strong organizational skills with the ability to manage multiple priorities independently
Excellent written and verbal communication skills with a high level of professionalism
Commitment to confidentiality, integrity, and service excellence

Job Responsibility

Serve as the primary point of contact for homeowners, renters, and visitors
Draft and distribute community announcements, newsletters, and Board communications
Maintain accurate homeowner and tenant records across digital systems
Support online portals (TownSq and website) including meeting schedules, minutes, voting, and surveys
Provide timely support for homeowner inquiries, disputes, and information requests
Issue compliance notices and assist in follow-up communication where appropriate
Support community events and engagement initiatives, including registrations and outreach
Manage scheduling, communication, invoicing, and access for facility rentals
Ensure amenities are properly stocked and operational in collaboration with operations staff
Oversee visitor and renter access including keycard issuance and recordkeeping

What we offer

World-Class Training
Additional Income Opportunities
CAI (Community Association Industry) Course/Designation Assistance
Paid Time Off/Holidays
Comprehensive Medical Benefits
Wellness Incentives
Mileage Reimbursement
Company Cellphone

Fulltime

New

Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to support billing, cash ap...

Location

United States , Troy

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in accounts receivable with hands-on responsibility for billing, cash applications, collections, and cash activity
Working knowledge of commercial invoicing processes, including service, repair, warranty, and project-based customer billing
Ability to reconcile bank activity, post receipts accurately, and maintain detailed records for outstanding accounts
Familiarity with customer credit review, payment tracking, and follow-up procedures for overdue balances
Experience coordinating with internal teams to resolve invoicing discrepancies and customer payment concerns
Understanding of financial close support, including account reconciliations, reporting, and audit preparation
Ability to manage multiple priorities with strong attention to detail and accuracy in a fast-paced environment
MUST HAVE SAP experience

Job Responsibility

Manage day-to-day accounts receivable activity in the company’s system of record, ensuring transactions are entered accurately and on time
Prepare customer invoices for spare parts, repairs, warranty work, service activity, and project-related orders, including deposits and final revenue billings
Generate export shipping invoices with the required customs details for international deliveries and submit invoices through customer billing portals when applicable
Apply customer payments, post cash receipts, process credit card transactions, and complete daily bank reconciliations to maintain accurate cash records
Track open balances, follow up on commercial collections, gather payment status updates, and recommend account restrictions when risk or delinquency concerns arise
Work closely with project sales and aftermarket teams to investigate and resolve billing discrepancies, payment issues, and customer account questions
Review customer credit information, support recommendations for payment terms and credit limits, and maintain documentation related to bankruptcies, tax forms, and new customer setup
Support financial reporting by preparing weekly cash receipt forecasts, issuing credit memos or manual invoices as needed, and filing monthly, quarterly, and annual sales and use tax returns
Contribute to month-end close and annual audit activities, including receivables reconciliation, foreign currency review, bad debt analysis, intercompany balancing, and backup support for accounts payable functions

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable effor...

Location

United States , Milwaukie, Oregon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections, accounts receivable, or billing support roles
Working knowledge of collection procedures and delinquent account follow-up practices
Familiarity with CRM systems for tracking customer interactions and account activity
Ability to handle inbound calls professionally while addressing payment or billing concerns
Strong communication skills with the ability to work effectively in a team-oriented setting
Detail-oriented approach to documenting account updates and reviewing financial information
Ability to make sound recommendations for resolving delinquent accounts promptly

Job Responsibility

Review overdue accounts and recommend appropriate next steps to address outstanding balances in a timely manner
Contact customers regarding past-due invoices through inbound and outbound communication while maintaining a thorough and service-focused approach
Maintain detailed account updates in the CRM to document payment activity, follow-up efforts, and resolution status
Support billing and accounts receivable operations by researching discrepancies and helping resolve account issues
Work closely with colleagues, customers, and vendors to gather information and move collection matters toward resolution
Respond to inbound calls related to account status, payment questions, and billing concerns with clarity and courtesy
Monitor collection activity and escalate unresolved delinquency issues when additional action is needed
Help ensure records are current and organized so account information remains accurate and accessible

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable effor...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in collections, with the ability to manage delinquent accounts effectively
Background working with commercial collections and business-to-business account portfolios
Strong customer service skills combined with confidence in requesting and securing payment
Ability to communicate clearly and professionally by phone, email, and in written account notes
Comfortable handling multiple accounts, prioritizing follow-up activities, and meeting deadlines
Detail-oriented approach to documentation, account review, and payment tracking

Job Responsibility

Manage outreach to business customers regarding outstanding balances and past-due invoices in a timely and consistent manner
Review account status, document collection activity, and follow up regularly to secure payment commitments and reduce aging receivables
Communicate with customers to address billing questions, clarify payment expectations, and resolve issues that may delay remittance
Work closely with internal teams to investigate account discrepancies and support accurate, up-to-date customer records
Apply a service-oriented approach while maintaining accountability for collecting overdue payments from commercial clients
Monitor assigned accounts and escalate more complex collection matters when standard follow-up efforts do not lead to resolution

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Collections Representative I

Location

United States , Janesville

Salary:

20.30 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
1+ year of experience solving customer issues in a customer service environment or inbound call center experience
Computer proficiency in programs such as MS Outlook, MS Word and MS Teams, and MS Excel (can maintain spreadsheets)
Phone customer service skills and a solid command of English grammar for verbal and written interactions
The ability to work in Janesville, WI location for training and position requirements.

Job Responsibility

Answer inbound phone inquiries and quickly respond to customer requests for documentation
Demonstrate problem solving and curiosity dealing with our customers and your colleagues
Use professional collection skills and techniques to identify customer reasons for delinquent account status including outbound calling
Work with multiple departments such as Credit, Sales and Branch partners to resolve collections issues that may require special attention and resolve payment barriers
Maintain accurate and detailed customer contact notes following established standard repeatable processes
Work with customers and accounts receivable specialists to resolve situations which cause un-reconciled checks
Partner with Sales personnel on payment barrier removal
Provide Credit Managers with customer information to help evaluate customer payment terms.

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable).

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable opera...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling business-to-business and consumer collections in a fast-paced setting
Working knowledge of accounts receivable principles, billing follow-up, and credit and collections practices
Ability to manage a large volume of accounts while maintaining accuracy and consistent follow-through
Proficiency with SAP HANA and Microsoft Excel for account research, tracking, and reporting
Strong written and verbal communication skills for customer interactions and internal coordination
Problem-solving skills with the ability to investigate discrepancies and drive resolution efficiently

Job Responsibility

Manage outreach efforts for past-due accounts across commercial and consumer portfolios to secure timely payment
Review outstanding balances, research account discrepancies, and coordinate with internal teams to resolve billing-related issues
Maintain accurate records of collection activity, payment commitments, and account status updates within designated systems
Monitor aging reports and prioritize collection actions to reduce delinquency and support cash application goals
Communicate professionally with customers to negotiate payment arrangements while preserving positive business relationships
Support accounts receivable operations by reconciling account details and escalating complex collection matters when needed
Use SAP HANA and Excel-based reporting to track performance, analyze trends, and identify follow-up needs in a high-volume workflow

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Delinquency Specialist I

Job Description

Job Responsibility

Requirements

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