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The Plaza Group, one of Ireland’s leading independent motorway and primary route service providers, is excited to announce opportunities at our newly opened Banner Plaza! Join our team at this new location and be part of the Plaza Group’s continued success. Title: Deli Supervisor - Macs Place Deli OBJECTIVE: To assist the Deli & Bakery Manager with the day-to-day operation of the hot & cold deli and the fresh food offering on-site. To assist the Manager in ensuring delivery of all delicatessen and fresh food targets (in terms of Food Quality, Customer Service, Sales, Costings, Profitability, and compliance with Hygiene Standards) through the effective management of the delicatessen and bakery area and its personnel.
Job Responsibility:
Assist the Deli & Bakery Manager with the day-to-day operation of the hot & cold deli and the fresh food offering
Ensure the deli area provides a variety of fresh, well-presented, and of the highest quality foods
Ensure delicatessen standards are consistently improving
Plan for market changes and demands as they arise
Ensure delicatessen promotions are managed appropriately
Ensure all customer complaints are dealt with appropriately
Ensure overall customer service levels within the area are maintained
Assist with food ordering from approved suppliers
Ensure overheads are controlled and minimised
Ensure delicatessen and bakery sales are maximised
Assist in ensuring delicatessen margins are managed appropriately
Promote sales within the delicatessen area & achieve sales targets
Assist in the recruitment, training, and development of high-quality personnel
Maintain training records
Managing the performance of the delicatessen area
Ensure the delicatessen team is motivated
Assist the Deli Manager with staff rostering
Ensure effective & compliant HACCP control systems are in place
Ensure policies and procedures about fresh food are implemented
Assist the Deli Manager with stock control, dating, and stock rotation
Contribute to menu planning & development
Ensure that pre-agreed menus are adhered to
Assist in ensuring effective stock control systems are in place
Ensure wastages in the delicatessen area are maintained at a minimum level
Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss
To undertake other additional duties as may be assigned by the Deli & Bakery Manager and Site Manager
Requirements:
Involved in the recruitment process, training, and cross-training of personnel
Ensure HACCP standards are implemented and record sheets are maintained
Ensure you are up to date on all aspects of HACCP and food safety and hygiene requirements
Only candidates living in Ireland and allowed to work here will be considered
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