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We are seeking Full-Time Deli Assistants for Mac's Place Deli who are fully flexible to work in our Barack Obama Plaza. You must be available to work on weekdays and weekends. (This is not a part-time or weekend-only position.) Objective: To delight customers by exceeding their expectations on every visit. The Deli Assistant provides ongoing support to the Management Team to ensure every customer receives the best quality, service, and cleanliness each time they visit the store. The Deli Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is the responsibility of the Deli Assistant to carry out his/her duties in compliance with the training received, and the standards set in the Employee Handbook. The purpose of the role is to serve all customer, regardless of what area they visit, in a friendly and welcoming fashion, going the extra mile to meet their needs in a clean and presentable environment. All roles require flexibility in preparing, cooking, serving, cleaning, and ensuring a great visit for every customer every time.
Job Responsibility
Delight customers by exceeding their expectations on every visit
Provide ongoing support to the Management Team
Serve all customers in a friendly and welcoming fashion
Prepare, cook, serve, clean as required
Communicate with customers effectively and welcomingly
Deal with customer complaints professionally
Ensure products are served in line with Food Hygiene Requirements
Maintain knowledge of current deli sales and promotions
Assist customers with queries
Maintain deli area and equipment hygiene
Receive and check stock
Store and display product in line with food hygiene and merchandising policy
Rotate stock to minimise waste
Conduct stock takes
Comply with HACCP regulations
Take care of health & safety
Check temperatures in deli area
Monitor Critical Control Points
Comply with controls around all foods including Fresh and Red Meats