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PoloWorks Logo PoloWorks · IT - Administration

Delegated Authority Analyst

United Kingdom, London 32000.00 GBP / Year · Job Posted June 09, 2026
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Job Description

This role, within the Delegated Authority Practice, is a fantastic opportunity to develop into a growing team based in both London and Cheltenham, with responsibilities across services, audit and consulting. The Delegated Authority Analyst will have exposure to the end-to-end delegated authority lifecycle along with client facing duties and collaboration with other Polo teams, including Claims. This role is a great opportunity for those interested in joining an inclusive and well-respected organisation and could be suited to a graduate with an interest in the insurance market and Lloyd’s, or applicants at the start of their insurance career.

Job Responsibility

  • Co-ordinating Coverholder and Delegated Claim Administrator due diligence, ensuring that all files are complete and up to date
  • Assisting with the co-ordination of external audits and managing the process through to closure of audit findings
  • Liaising with insurers, Coverholders, audit firms and brokers to ensure that approvals and renewals are processed in line with SLAs
  • The preparation of renewal slips and endorsements
  • Production of reports and meeting packs
  • Reviewing reports and chasing of outstanding queries
  • Assisting with client proposals
  • Ensuring all activities are completed in line with client expectations, regulatory requirements and best practices

Requirements

  • An entry level understanding of delegated authority or Lloyd's requirements
  • System savvy, preferably with knowledge of market systems including Atlas, DCOM, DAM, DDM, Crystal and Risk Locator
  • Attention to detail, excellent due diligence, and investigative skills
  • Strong analytical, written and communication skills
  • Excellent organisation and time management skills
  • Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner
  • Commitment to complete the Chartered Insurance Institute exams to a minimum of Certificate level
  • Demonstrates behaviours aligned to the Polo Works PRIDE values

What we offer

  • Competitive salary
  • Discretionary annual bonus
  • Minimum 24 days of annual leave (with the option to buy more)
  • Flexible, hybrid working
  • Life assurance
  • Income protection
  • Enhanced pension contributions
  • Occupational maternity and paternity pay
  • Company volunteering days
  • Electric Vehicle (EV) leasing scheme
  • Employee assistance programme with retail discounts and savings
  • Generous employee referral scheme
  • Regular sports and social events
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