This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our client is on the lookout for a passionate and highly organised Delegate Management Executive to join their growing Delegate Management team! About the Role: This is an incredible opportunity to support the delivery of seamless and engaging delegate experiences across a variety of corporate events across the globe! Your responsibilities will span from registration to post-event follow-up, making every step count!
Job Responsibility:
Manage the Delegate Journey: Oversee the end-to-end delegate management process, ensuring a smooth experience from registration to on-site coordination
Data Management: Set up and maintain delegate registration platforms, ensuring accuracy and confidentiality in handling data
Customer Engagement: Respond to delegate inquiries with professionalism and friendliness, ensuring they feel valued and supported
Communication Support: Assist in crafting clear delegate communications across multiple channels
Logistics Coordination: Work closely with event teams to manage delegate requirements, such as dietary needs, travel and accessibility considerations
Post-Event Processes: Help with data reconciliation, reporting, and feedback collection to improve future events
Continuous Improvement: Proactively share ideas and flag issues to enhance delegate management processes
Requirements:
Experience in administration or customer-focused roles
Proficiency in Excel and Pivot Tables is an advantage
Strong written and verbal communication skills
Confidence with systems, databases, or software
Excellent organisational skills with a keen eye for detail
Highly organised with strong attention to detail
Friendly, professional, and confident in communicating with diverse individuals
Proactive, eager to learn, and ready to take ownership of tasks
Calm under pressure and skilled at managing multiple priorities
A collaborative team player who thrives on supporting others
Curious and open to feedback, with a desire to develop new skills
What we offer:
Hybrid/flexible working options
24 days of holiday (plus Bank Holidays and your birthday), increasing up to a maximum of 29 days after three years of service
Employer pension contribution at 3%, increasing with years of service
Private Medical Insurance after three years of service
Enhanced parental leave pay that increases with years of service