Defined Benefits Client Manager Job at Alight Solutions (Virtual)

Senior Manager, Client Benefits

Design, plan, and manage information technology (IT) projects to deliver efficie...

Location

United States , Woonsocket

Salary:

125590.00 - 162700.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Bachelor’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Engineering, or a related field
5 years of progressive, postbaccalaureate experience in the job offered or related occupation
5 years of experience in Software development lifecycle (SDLC)
5 years of experience in Software development best practices
5 years of experience in Agile methodologies or SAFe Software Development Principles
5 years of experience in XML, JSON, HTML, CSS, or JavaScript
5 years of experience in SAS or SQL
5 years of experience in Natural Language Processing (NLP): Scikit-Learn, SpaCity, Pytorch, or Spark NLP
5 years of experience in IBM Mainframes: COBOL, JCL, CICS, VSAM, or DB2
5 years of experience in Relational database concepts

Job Responsibility

Design, plan, and manage information technology (IT) projects to deliver efficient technical solutions
Manage project execution for multiple software applications to ensure adherence to quality assurance standards, schedule, and scope
Serve as client point of contact in defining technology driven solutions to meet business objectives
Define project plans, strategy, and roadmap and measure progress against timelines and deliverables
Oversee and approve solutions design and develop structures and accurate benefit plan requirements to achieve intended outcomes or recommend alternatives
Serve as the subject matter expert and work with key stakeholders to determine project requirements and objectives and translate into high quality products that promote customer satisfaction
Confer with project personnel to identity and resolve problem and ensure alignment between internal teams and clients on decision making and objectives
Leverage operational metrics and production error root cause information to improve requirements gathering, configuration, and testing processes
Develop updated project plans to include new capabilities and ensure team resources are available for successful projects and initiatives
Evaluate and recommend tools, technologies, and processes to produce high quality software product platforms, and collaborate with benefits and clinical teams and customers to produce cutting-edge solutions

What we offer

CVS Health bonus, commission or short-term incentive program
Company equity award program
Full range of medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long term disability benefits
Well-being programs
Education assistance
Free development courses

Fulltime

Senior Manager, Client Benefits

Design, plan, and manage information technology (IT) projects to deliver efficie...

Location

United States , Woonsocket

Salary:

147680.00 - 162700.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Computer Information Systems, Information Technology, Electrical Engineering, Engineering or a related field
5 years of experience in software development life cycle testing, quality assurance, and troubleshooting
5 years of experience in Waterfall and Agile Methodologies
5 years of experience in performance of Manual and Automated Testing on Windows and UNIX
5 years of experience in UI/API, Mainframe, Databases, EDI and WorkdayCloud
5 years of experience providing domain support for healthcare industry, including performing health care data analysis and testing different healthcare ERP solutions
5 years of experience in compliance and standard testing for EDI (Electronic data interchange) transactions
5 years of experience with test management tools like HP ALM, Microsoft VSTS, or JIRA
5 years of experience in Back End Testing, including developing and executing complex SQL queries
5 years of experience in Functional Testing, Integration Testing, System Testing, Regression Testing, GUI Testing and User Acceptance Testing (UAT)

Job Responsibility

Design, plan, and manage information technology (IT) projects to deliver efficient technical solutions to support CVS Health initiatives
Manage project execution for multiple software applications to ensure adherence to quality assurance standards, schedule, and scope
Serve as client point of contact in defining technology driven solutions to meet business objectives
Define project plans, strategy, and roadmap and measure progress against timelines and deliverables
Oversee and approve solutions design and develop structures and accurate benefit plan requirements to achieve intended outcomes or recommend alternatives
Serve as the subject matter expert and work with key stakeholders to determine project requirements and objectives and translate into high quality products that promote customer satisfaction
Confer with project personnel to identity and resolve problem and ensure alignment between internal teams and clients on decision making and objectives
Leverage operational metrics and production error root cause information to improve requirements gathering, configuration, and testing processes
Develop updated project plans to include new capabilities and ensure team resources are available for successful projects and initiatives
Evaluate and recommend tools, technologies, and processes to produce high quality software product platforms, and collaborate with benefits and clinical teams and customers to produce cutting-edge solutions

What we offer

CVS Health bonus, commission or short-term incentive program
Company equity award program
Full range of medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long term disability benefits
Well-being programs
Education assistance
Free development courses

Fulltime

Client Onboarding Project Specialist

The Client Onboarding Project specialist will play a key role in driving process...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in Business, Finance, Project Management, or a related field
Strong project management and coordination skills, including experience with project plans, stakeholder tracking, and status reporting
3+ years of experience in client onboarding, account maintenance, or operations within financial services (Wealth management or corporate banking preferred)
Exposure to project methodologies (Agile, PM/ PRINCE 2 certification or similar) is required
Proficiency with MS Office (Excel, PowerPoint, Project, or equivalent tools)
Excellent communication, organization, and analytical skills
Demonstrated ability to challenge existing processes constructively and support continuous improvement
Strong risk and control awareness, ensuring adherence to internal policies and regulatory standards
English fluency (written and spoken) required

Job Responsibility

Support the delivery of Client transformation initiatives, including process redesign, automation, and operational efficiency projects
Manage project tasks, track milestones, and maintain documentation (plans, benefit logs, misregisters, etc)
Act as the Business Activity Owner for Suppliers /Vendors which may fall under the Scope of the Team
Collaborate with cross-functional teams (Onboarding, Account Maintenance, Technology, compliance, Risk & Business) to implement process and system enhancements
Provide subject matter expertise in client onboarding processes, documentation requirements, and system flows to ensure operational feasibility of proposed changes
Participate in defining and documenting new procedures, user stories, and training material to support adoption of new processes or tools
Support the monitoring of project performance metrics such as cycle time, good-order submissions, and rework rates
Identify and escalate potential risks or issues, ensuring proactive follow-up and timely resolution
Facilitate working groups or feedback sessions with bankers, associate bankers, and operations teams to identify improvement opportunities
Contribute to building a culture of ownership and accountability, ensuring changes are embedded and sustainable

What we offer

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan
multisport
holiday allowance
Private Medical Care Program
Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

Fulltime

Scientific Specialist

ABOUT THIS ROLE: Key Accountabilities: Specialized Knowledge, Project Execution ...

Location

India , Remote; Hyderabad; Bengaluru

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

5-8 years prior experience preferred in a similar role, preferably within a medical communications agency environment
Degree and a higher degree in Life Sciences, Pharmacy, or Medicine (BSc, BA, PharmD, PhD, MD)
Intermediate computer and Internet skills, including knowledge of MS applications such as Excel, Word and PowerPoint
Strong oral and written communication skills
Strong problem-solving skills
Ability to acquire and apply specialized therapy area knowledge
Ability to interpret and organize scientific data
Ability to understand and implement marketing messages
Scientific writing competency
Proofreading and copyediting skills

Job Responsibility

Demonstrate sufficient understanding of department’s service offerings
Be familiar with and comply with all departmental procedures related to project delivery and tracking
Develop and maintain in-depth knowledge of client products and therapy areas on assigned accounts
Develop and maintain in-depth knowledge of relevant industry guidelines
Identify technical or process issues that are relevant to project delivery
Creatively and proactively apply specialist knowledge when working as part of a proposal and pitch development team
Undertake writing and editing to develop high-quality scientific content
Prioritize own work and manage project schedule to meet delivery deadlines
Be familiar with and work within project scope
Interpret scientific data accurately and appropriately

Account Management Coordinator

We're seeking a detail-oriented professional who can support new client onboardi...

Location

United States , Lake Success

Salary:

21.00 - 25.00 USD / Hour

Personify Health

Expiration Date

Until further notice

Requirements

1+ years experience in health insurance, employee benefits, human resources, or healthcare industry
Experience onboarding new clients and providing account-based service is ideal
Comfortable working with HR Directors and Executives
Clear written and verbal communication style with strong collaboration skills
Ability to build relationships with diverse stakeholders while maintaining professional approach
Detail-oriented approach with strong organizational and analytical abilities
Proactive problem-solving mindset with ability to work independently and as part of team
Commitment to client satisfaction and continuous improvement in service delivery

Job Responsibility

Partner with Account Managers to uphold high standards of client satisfaction and relationship management
Act as the primary daily point of contact for Client to resolve problems and provide data
Build and nurture strong working relationships with client and broker partners
Respond promptly and professionally to client inquiries, escalations, and service issues
Apply critical thinking to identify and investigate systemic issues affecting client members and contribute to effective resolution strategies
Act as the primary daily contact for the benefits teams and brokers for your assigned book of business
ensuring timely and accurate support
Collaborate cross-functionally as client advocate with internal teams to drive resolution of client concerns
Manage multiple priorities with heightened attention to details and deliverable dates
Provide updates to client teams with clearly defined and agreeable completion dates

What we offer

Comprehensive medical and dental coverage through our own health solutions
Mental health support and wellness programs designed by experts who get it
Flexible work arrangements that fit your life, not the other way around
Retirement planning support to help you build real wealth for the future
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Professional development opportunities and clear career progression paths
Mentorship from industry leaders who want to see you succeed
Learning budget to invest in skills that matter to your future
PTO policy because rest and recharge time is non-negotiable

Senior Account Manager

Noble Studios is a purpose-driven, industry-leading agency that has been repeate...

Location

United States , Reno; Las Vegas

Salary:

Not provided

Noble Studios

Expiration Date

Until further notice

Requirements

A four-year college degree or equivalent education and experience in a related discipline
6+ years of experience in account management within the marketing/technology/web industry including all aspects of process development and execution
Demonstrated success with client relationship management or customer service showing ability to build strong and lasting business relationships
Problem solving, critical thinking and troubleshooting skills to facilitate outcomes
Comfort and experience with recommending solutions and making a business case for investments even when there’s a level of ambiguity in the requirements
Accurate verbal and written communication skills to inspire confidence
Ability to set expectations, be clear and concise in communication and to ensure understanding and agreement
Demonstrated experience managing account revenue, forecasting, and contributing to growth targets while maintaining profitability and contributing to scope control
Solid working knowledge of current digital technologies and ability to learn, understand, and know how and when to apply new/emerging technologies
Ability to gain consensus and build enthusiasm for Noble’s / your ideas and solutions

Job Responsibility

Manage multiple clients to annual account plans, revenue growth opportunities and develop strategies to achieve meaningful business outcomes agreed upon by the client
Facilitate thoughtful and detailed scopes of work (informed by talented subject matter experts on our team) for current client projects and proposals that align to client goals
Maintain client relationships and facilitate delivery of information, reports, recommendations and briefings to ensure clients are connected to their Noble team and results are being achieved
Proactively identify opportunities to recommend solutions to existing clients so their businesses/organizations continue to thrive
Define the KPIs and objectives for client projects and services
Ensure clarity and alignment of the team with client goals so deliverables meet or exceed expectations
Lead and facilitate quarterly business reviews (QBRs), annual planning sessions, and strategic roadmap discussions to align on priorities, performance insights, and future growth opportunities
Ensure accurate and timely scoping, estimation, scheduling, and coordination efforts for projects and service delivery
Effectively communicate project expectations and milestones to team members and clients in a timely and clear fashion to enable them to do their best work
Manage client engagements (projects and ongoing services) effectively to ensure client satisfaction along with balanced ROI of efforts to impact

What we offer

The chance to work for an award-winning, industry-leading employer with some of the most innovative clients in the world (Travel Nevada, Visit Lake Tahoe, Yodlee and others)
Dream big while staying local because we love our home turf
An exceptional benefits package, plus a workplace emphasis on ongoing learning and growth: guest speakers and workshops, in-depth roundtable discussions, and of course, the opportunity to learn from some of the smartest and coolest coworkers around
A see-it-to-believe-it time-off policy: two companywide paid weeks off every year (one week in July and another in December) when Noble closes its offices, plus 10 days of personal PTO, 5 days of sick & safe time, and all paid company-observed holidays
The ability to work remotely or from home ideally near our headquarters location in Reno, Nevada or our satellite office in Las Vegas, Nevada

Fulltime

Project Manager

Project Manager (German-Speaking), Program Management, Advisors & Consulting Ser...

Location

Germany , Frankfurt

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with work experience in project management and change management methodologies and techniques
4-6 years of Project Management experience
Exposure to financial institutions, payments, and/or consultancies
Experience managing clients or internal stakeholders
Logical, structured thinking
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Ability to travel to client sites on a semi-regular basis

Job Responsibility

Manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits
Ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines
Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures
Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value
Define scope, timelines, and budget and perform cost, benefit, and risk analyses
Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions
Manage working relationship with client managers, and act as trusted and reliable partner
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project team members to address client problems
Lead team and external meetings, and lead or co-lead project management

Fulltime

Project Manager

Project Manager within Advisors & Consulting Services at Mastercard. The team co...

Location

Germany , Frankfurt

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with work experience in project management and change management methodologies and techniques
4-6 years of Project Management experience
Exposure to financial institutions, payments, and/or consultancies
Experience managing clients or internal stakeholders
Logical, structured thinking
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Ability to travel to client sites on a semi-regular basis

Job Responsibility

Manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits
Ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines
Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures
Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value
Define scope, timelines, and budget and perform cost, benefit, and risk analyses
Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions
Manage working relationship with client managers, and act as trusted and reliable partner
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project team members to address client problems
Lead team and external meetings, and lead or co-lead project management

Fulltime

Defined Benefits Client Manager

Alight Solutions

Location:
United States of America , Virtual

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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