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The Senior Data Consultant is responsible for business development and overall service delivery of data consulting services to the client. In this role, you will interact directly with clients as well as participate in project status meetings with the Consultant. Additionally, you will work with the Consultant and the internal Fidelity team, as needed, on identifying and reviewing the client's data and custom administration needs and propose solutions to meet them. You will be accountable for program management of the client assignment working in a deadline-oriented environment.
Job Responsibility:
Business development and overall service delivery of data consulting services to the client
Interact directly with clients as well as participate in project status meetings with the Consultant
Work with the Consultant and the internal Fidelity team on identifying and reviewing the client's data and custom administration needs and propose solutions
Accountable for program management of the client assignment
Building, managing, and growing client relationships by delivering an outstanding level of customer satisfaction
Owning the creation and delivery of benefit adding proposals, up to and including client contract sign-off and approval
Ensuring project team members deliver realistic project plans including scope, duration, and effort
Providing oversight to the program to ensure it is aligned to the strategy, plan, and budget
Identifying risk areas and lead team to appropriate solutions when obstacles are encountered
Identifying, defining, acquiring, digesting, and applying client specific benefit plan knowledge, inclusive of administrative procedures, systems configuration, and data utilization
Leading the initial new business development process from prospecting to final project completion
Requirements:
10 years+ of experience in a Defined Benefit consulting, client management or an administration team manager role (corporate benefits, outsourcing or consulting firm)
3 years+ of business development experience
3 years+ focused on program/project management
Implementation experience preferred
Understanding of Defined Benefit plans and administration is required
Defined Benefit, Stock Plan, Health Savings Account, Health and Welfare administration, payroll/HRIS systems experience is a plus
Positive relationship leadership skills including relationship building, influencing, and a consultative approach
Strong problem solving and outstanding program management skills
Expansive depth and breadth of the Defined Benefit industry
Nice to have:
Implementation experience
Defined Benefit, Stock Plan, Health Savings Account, Health and Welfare administration, payroll/HRIS systems experience
What we offer:
Comprehensive health care coverage and emotional well-being support
Market-leading retirement
Generous paid time off and parental leave
Charitable giving employee match program
Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career