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The Defense Red Switch Network (DRSN) Engineer supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.
Job Responsibility:
Maintain secure voice and data communications systems, equipment, and circuits for the Missile Defense Agency (MDA) supporting routine installations, periodic maintenance, and demand maintenance for the Defense Red Switch Network (DRSN)
Be responsible for providing technical expertise and input to ensure emerging telecommunications programs reach adequate functional requirements, proper security levels, technical compatibility, and compliance with Government and industry standards
Will document and report on a daily basis the status of the assigned responsibilities
Provide organization-level maintenance, scheduled, unscheduled, preventive, and corrective maintenance for all DRSN equipment, hardware, software/firmware, and/or Original Equipment Manufacturer (OEM)
Operate all DRSN equipment, to include operation, maintenance, and administration of all DRSN hardware and software
Perform database management of the switch to include database modification, report creation, documentation, backup, and audit of files
Develop and maintain operational status reports
Perform periodic rekey of cryptographic equipment
Maintain a Master Station Log of site operations
Monitor and analyze CCSS system performance, identifying and resolving issues as needed
Update the equipment database to help ensure inventory is kept up to date
Ensure the ticketing system is kept up to date on DRSN trouble tickets for problem/resolution in order to exceed customer repair requirements
Respond to client service requests in a timely and professional manner, providing excellent customer service
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident
Requirements:
Must have 2, or more, years of directly related DRSN experience
Must have experience in the technical capacity with the DRSN nodal maintenance and associated secure communications instruments (i.e. STE, vIPer, VoSIP, IST-2, TXP & DMCC) is required
Must have an active DoD 8570 IAT Level II certification (ex: Security+)
Must have an active DoD Top Secret Security Clearance w/ SCI Eligibility
Nice to have:
Have Red Switch certificate of training, or 4 years of Red Switch experience
Have a certification for Command and Control Switching Systems (CCSS) operation and Maintenance Functions [obtained from Joint Interoperability Test Command (JITC) at Fort Huachuca, Arizona]
Have strong technical and hands-on experience working with the DRSN and DSS networks to include engineering, troubleshooting, developing Local Service Requests (LSRs) and Change Requests, circuit diagrams, and line button layout sheets
Have strong knowledge of encryption hardware used in the DRSN/DSS networks
Have experience supporting an operational network, tech-control environments, crypto maintenance, COMSEC, or systems administration