Defendant Motor Damage Team Leader

Reporting to Defendant Operations Lead, you will be responsible for leading the effective delivery of litigated motor damage claims, ensuring high-quality legal outcomes for customers while meeting business performance objectives. The role exists to provide strong technical oversight, people leadership, and operational control across a specialist litigation team. By combining legal expertise with leadership capability, the role ensures claims are handled proactively, compliantly, and cost-effectively. The Team Leader also plays a key role in developing people, embedding a customer-focused culture, and driving continuous improvement across the function.