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Contract Opportunity: Defect Manager (SC Cleared). Ten10 is one of the UK’s leading independent consultancies specialising in Quality Engineering and Software Testing. We are currently seeking a highly organised and structured Defect Manager for a critical 6-month contract supporting a key client project. This role is heavily focused on defect management within a fast-paced environment, requiring a candidate who can maintain a rigorous approach to tracking, prioritisation, and stakeholder communication.
Job Responsibility:
Take full accountability for planning, managing, and executing all defect-related activities
Lead defect triage meetings, ensuring a disciplined and structured approach to risk prioritisation and mitigation
Work confidently within a matrix organisation, managing complex relationships with vendors and third-party delivery partners
Drive continuous improvement in defect reporting and resolution workflows
Provide clear, data-driven insights into defect trends and project risks to senior leadership
Requirements:
Must be eligible for SC Clearance
Exceptional organisation
Proven ability to work in a highly structured way, managing large volumes of data without losing detail
Extensive experience in dedicated defect management roles, specifically within large-scale delivery lifecycles
Excellent communication skills with the ability to manage expectations and drive accountability across diverse teams
A strong background in both Agile and Waterfall methodologies
Prior experience in a consultancy environment is highly desirable
Nice to have:
Prior experience in a consultancy environment
What we offer:
Opportunity to collaborate on high-impact projects for leading organisations
Professional work-life balance through hybrid model