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Ten10 Logo Ten10 · IT - Software Development

Defect Lead - Senior Consultant

United Kingdom, London · Job Posted March 21, 2026
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Job Description

Join Ten10 as a Senior Consultant / Defect Lead. Looking to take your career in testing and quality engineering up a notch? At Ten10, we’re more than just a consultancy, we’re a team of passionate problem-solvers, tech enthusiasts, and quality champions. If you’re a Defect Lead who thrives on driving quality through effective defect management, enjoys working in fast-paced environments, and wants to deliver exceptional solutions, we’d love to have you on board.

Job Responsibility

  • Take ownership of defect management processes across projects, ensuring that issues are clearly logged, triaged, prioritised, and tracked through to resolution
  • Provide visibility of defect trends, facilitate triage sessions, and drive continuous improvement in quality practices
  • Support testing activities across system, system integration, end-to-end, and user acceptance testing, ensuring defects are raised with clarity and managed effectively to minimise delivery risk
  • Analyse defect trends, facilitating collaboration across delivery teams, and improving the overall quality process

Requirements

  • 5–7 years’ experience working across system, system integration, and user acceptance testing environments
  • Strong experience managing and coordinating defect lifecycles across multiple testing phases
  • Proven ability to lead defect triage sessions and drive prioritisation across delivery teams
  • Experience producing defect reports, dashboards, and quality metrics for stakeholders
  • Strong understanding of functional testing processes and defect management tools
  • Ability to identify trends in defects and recommend improvements to quality practices
  • Confident in providing regular updates on defect status and escalating risks when necessary
  • Strong communication and stakeholder management skills
  • Experience working within Agile delivery methodologies
  • Eligibility for Security Clearance required

Nice to have

  • Background in consultancy roles
  • Experience with defect management tools such as Jira, Azure DevOps, or similar

What we offer

  • 25 Days Annual Leave: Plus 1 extra day every year for the first 3 years
  • Pension Plan: Employer-matched contributions up to 5%
  • Health Benefits: Coverage for medical, dental, optical, and alternative therapies
  • Fitness Perks: Subsidised gym memberships and a bike-to-work scheme
  • Commuter Support: Season ticket loans to make travel easier
  • Tailored Development: Excellent training opportunities designed to help you grow
  • Team Culture: Enjoy socials, sporting events, and annual celebrations like our kick-off and Christmas parties
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