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Deductions Specialist

United States, Waukesha · Job Posted May 11, 2026
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Job Description

We are looking for a detail-focused Deductions Specialist to join a manufacturing organization in Waukesha, Wisconsin on a Contract basis. In this role, you will help resolve a large volume of customer deductions and credit activity by researching discrepancies, validating support, and improving outstanding receivables. This opportunity is well suited for someone who is comfortable working with complex data, managing multiple priorities, and maintaining accuracy in a fast-moving environment.

Job Responsibility

  • Investigate customer deduction claims and complete credit memo processing with a strong focus on accuracy and timely resolution
  • Examine backup documentation from customers and retail partners to confirm the validity of deductions and return-related activity
  • Record, update, and track deduction details across internal systems to maintain clear and organized account information
  • Review shipping, receiving, and logistics records to verify returned products and support credit decisions
  • Compare serial number data and receipt information against customer credits to ensure transactions are properly matched
  • Reconcile inconsistencies across documents and system records before finalizing deduction or credit actions
  • Contribute to reducing outstanding accounts receivable by helping clear aged deduction balances and unresolved items
  • Partner with teams across customer service, logistics, accounting, and credit to gather information and resolve issues efficiently

Requirements

  • At least 2 years of experience in deductions, accounts receivable, reconciliation, chargebacks, returns processing, or credit memo administration
  • Strong Excel capability, including PivotTables, VLOOKUP or XLOOKUP, filtering, and working within large datasets
  • Experience performing effectively in a high-volume transactional or finance-related environment
  • Solid attention to detail with the ability to organize work and maintain accuracy across multiple tasks
  • Ability to navigate several systems at once and manage competing priorities with minimal supervision
  • Strong written and verbal communication skills, along with a detail-focused customer service approach

Nice to have

Experience with retailer portals or major retail customer accounts is a plus

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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