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Deductions Analyst

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Robert Half

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Location:
United States , Greenville

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Category:
Finance

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a senior-level Deductions Analyst to support accounts receivable operations for a 60-day Contract assignment based in Greenville, South Carolina. This role focuses on resolving deduction-related issues, researching customer disputes, and coordinating follow-through across rebate, pricing, and incentive programs. The position follows a hybrid schedule, with remote work on Monday and Friday and onsite work Tuesday through Thursday.

Job Responsibility:

  • Investigate customer deductions and disputed items by reviewing supporting records, account activity, and transaction details to determine appropriate resolution steps
  • Manage open receivables from initial research through final closure, ensuring unresolved items receive timely follow-up and accurate documentation
  • Analyze ship-and-debit activity and deviated pricing matters to validate claims, identify discrepancies, and support repayment tracking where needed
  • Administer incentive-related deductions, including program and marketing allowance activity, while confirming alignment with approved terms and supporting records
  • Partner with internal teams and external customers to address collection issues, clarify account concerns, and reduce aging balances
  • Use Excel tools such as formulas, pivot tables, and data analysis techniques to organize findings, monitor trends, and support decision-making
  • Work with electronic customer transaction methods, including EDI formats such as 844 and 849, to review deduction and adjustment activity
  • Maintain clear written records and communicate status updates professionally to ensure stakeholders understand dispute progress and outstanding actions

Requirements:

  • Prior accounts receivable experience, ideally in a deductions-focused environment
  • Hands-on experience with ship-and-debit programs, rebate processing, or deviated pricing analysis
  • Background supporting incentive programs, including marketing allowances or similar customer funding arrangements
  • Experience handling collections and following through on disputed balances to resolution
  • Strong written and verbal communication skills for customer interaction and cross-functional coordination
  • Intermediate Excel proficiency, including formulas, pivot tables, and data analysis
  • Familiarity with electronic transaction processes such as EDI, including 844 and 849 transaction sets
  • A degree is helpful but not required
  • equivalent practical experience will be considered
What we offer:
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Life insurance
  • Disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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